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Find Top-Rated Sand Lake Water Heater Installers

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Water Heater Repair And Installation reviews in Sand Lake

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    In the beginning, we thought the service provided was acceptable.  However, we learned from another service provider that the hot water heater was not vented properly.  I called Service Professor and asked about this situation.  We were told that an inspector would be coming to our home (we were not aware of the need for an inspection) and if we needed a liner it would cost another 600 plus dollars.  I asked why were not made aware of these additional costs, if they were in fact necessary. We may have opted for an electric water heater, if the costs were broken down, and we could have made our decision based on actual costs.. They said the inspector (whom we did not know would be needed,  we are after all the buyer not the professional and should have been told this was part of the installation) would let them know if a liner was needed.  An inspector did in fact come to our home and made a list of the items needed to bring the installation up to code.  The items required have been completed by another professional and we NOW are required to have yet another inspection at an additional cost to us.  We are completely disgusted with the lack of transparency and information.  We will never use this contractor again.  It was a very dissatisfying experience....and VERY expensive!
     Breaking down the costs, we would need to use a lot of kilowatt hours to make up the difference of the money we spent on this water heater.  I hope that someone reading this review will be able to ask questions and be informed as to what may happen if a new gas water heater is installed.  In conclusion, BUYER BEWARE!!!
    - paulette h.
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Water Heater Installers in Sand Lake

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