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Counseling & Mental Health reviews in Saint Clair Shores

  • D
    Advanced Counseling Services
    As a whole Advanced Counseling Services (ACS) has gone downhill for the last 2 years. Dr. Hughett, the owner, seems to be losing good doctors and staff for the sake of cutting costs. I had been seeing Dr. Hasan, the psychiatrist, for the last 2 years. Before that I saw Dr. Tenza, who was phonemeal, but she left due to poor management of the office. Dr. Hasan has always had terrible bedside manner. When I mentioned I was stressed about work one visit, he replied, "Who isn't?" I understand that many
    people are, but that is not a professional repsonse to a patient who is being trreated for depression. This past July my work changed insurances and Dr. Hasan does not take my new insurance. So I called in late November, early December to get a month or two refill on my medications as to not incur a hefty cost to see him for 5 minutes and to keep me current until I could see a new doctor. No one was there at the office (which someone should have been since they are only there on Tuesdays and that is when I called.) His secretary (who is also new, replacing another awesome employee who left) called me two days later and told me no. Then they both (Dr. Hasan and her) accused me of getting my medication from somewhere or someplace else (like I was getting them off the streets or something. They are 2 antidepressents, nothing addictive like Xanax). Not did they offer to help me out in anyway or the doctor personally call me himself. Again, I have been a patient of his for over 2 years and the place 5 years. Also my prescritpiton has not changed in over a year). The new secrertary was very rude on the message.I called pronply back and again got the message service. So I left a message on the voicemail and asked what to do; that isn't it dangerous to go off medication like that cold turkey than to just write me a presscription for one month, no one called me back to answer my questions. I called the office manager a week later and she did not do much for me either. Just basically made excuses for both the secretary and secretary's bad behavior and that was that. I am very disappointed in this place and do not want others to get caught in this same poor service. Thank goodness I did ok with being off my medication cold turkey, but for someone else, it may not be as easy. It could result in some severe and dangerous consequences that ACS does not seem to care about.
    - Krysten B.
  • A
    Jay Kaner DO
    My husband trusts Dr Kaner and enjoys his bedside manner. He is comfortable asking whatever questions he needs to. During the course of treatment it was determined my husband requires brand-name medication for seizures; the office has been helpful to interact with the insurance company to get this specified medication approved for payment.
    - Anna W.
  • A
    Rochester Counseling Associates
    I knew after my first visit that she was a good match for me.  I have been very pleased with the treatment plan she devised, involving me with its inception.   She is truly invested in guiding me on the path to better health, both physical and mental.  She is a good listener and asks poignant questions that really help me see things in a different light, enabling me to better understand how I live my life.   Even though I moved 30 miles away from her office 2 years ago, I make the hour and a half round-trip monthly, for a double session, in order to continue seeing her.
    - Roberta J H.
  • A
    Rochester Counseling Associates
    Ms. Karen is a true professional, empathetic and a great listener.  She offers sound criticism and advice, relates well to my needs and issues, is patient and will alter her schedule to see me.  I feel very comfortable in her care and drive 1 hour each way in order to see her.
    - Roberta J H.
  • A
    Guyer, Dr. Dan
    We spend a lot of time at the doctors’. He is doing the best he can. He’s got a very hard job. He is very good and his punctuality is also very good considering how many patients’ he sees. We’re happy with him.
    - John M.
  • A
    Guyer, Dr. Dan
    It is a large practice. He has a very, very busy practice so punctuality can be a problem. He is very knowledgeable and he is easy to work with. He doesn't do talk therapy; he does mostly medical management of medical disorders. He has a good bedside manner. His staff is very nice and helpful. We have always been able to get him in an emergency and we've had quite a few. He's a good guy.
    - John M.
  • A
    ROBERT A RETHERFORD CSW
    Dr. Retherford is an excellent counselor. He has tremendous wisdom and is very earnest and caring. He is also very knowledgeable in regard to the Bible and Christian doctrine. He combines his professional training and his biblical understanding to help in ways that other counselors are unable to help. He truly is a gift from God. My life has changed tremendously since I have been working with him. I highly recommend him to Christians and non-Christians alike.
    - Katherine S.
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Counseling Services in Saint Clair Shores

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