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Pest Control reviews in Saginaw

  • A
    Best Pest & Animal Control
    I did have to change the appointment due to rainy weather and they said it would be better to not spray outside in the rain since the chemicals would be washed away. Once onsite the following week, the outside of the house and parts of the yard were sprayed to try to keep the ants away. I did decide to have them come back in 3 months to spray again. They did say that if I kept seeing ants or other insects that I can call at any time to have them check things out. I am very happy with their service and the friendliness of everyone I talked to. I keep looking to be sure there are no ants in the house but it looks like after a week or so that they might be at least reduced in number if not completely removed. I still see the ants in the yard but not in the house.
    - James E.
  • B
    Custom Lawn Care
    Weeds don't look much different. Some of the basic broadleaf weeds were controlled (dandelions), but the harder weeds like creeping Charlie didn't get much better. The company did offer to come back out again and again if I was not satisfied, but honestly I just wanted it to do what they claimed it would without me having to continually come back. I did ask for reapplication of the pest control a few times because we had a lot of ants in our upstairs bedrooms. We were told the must have already been in the house, but they would spray again. I noticed ear wigs crawling around the foundation of the house and up on the side where they sprayed, so I'm not sure how effective their spray really is. The company was very responsive and very professional, but be prepared for calls to attempt to up-sell you on other services you did not sign up for or be asked to upgrade to a premium fertilizer.
    - Aaron S.
  • A
    Gaertner Pest Control Inc
    I called Gaertner Pest Control and they listened to my concerns and called me back to set up an appointment. He gathered information about my situation ahead of time so that he was prepared with the proper materials when he came to my home. He gave me some additional reading materials on pest control and explained what he would be doing and why. I felt like I understood his process and also at what point I should call again if I had further issues. He worked with the help of his wife. They were both very friendly and efficient. I liked knowing that I was supporting a local family business.
    - Robin B.
  • F
    Pest EZ
    Contacted provider initially on 11/25.
    Pest EZ technician dispatched to location.  Technician did not find entry point for rodent (which I've later learned is a pretty big deal for stopping rodents).  Technician left two bait traps and placed poison into one location.  Technician ran vacuum on carpet.  Irrespective of not having found entry source, technician made assurance rats would be euthanized by first treatment and second visit was only for verification.
    Price paid was $300 for initial and follow-up treatment.  Follow-up treatment was to be performed in 30 days.
    House was occupied by an elderly woman, and arrangements were made for her to leave house due to presence of rodents and poison.  Since hole was not plugged, rat(s) made substantially more damage in uninhabited house.
    Customer contacted provider on 12/11 to let them know more damage had been done.  Provider did not recognize customer, denying any service had been performed at customer location.  Provider eventually recalled original service provided about 30 minutes later.
    Provider could not provide immediate service as provider communicated during 12/11 call, instead providing 3 future dates of customer's choosing.  Provider claims appointment was confirmed for follow-up service in 12/11 calls, which customer asserts is an error on provider's recollection. 
    Customer asserts having communicated need to arrange for someone to meet technician and exact date/ time would be confirmed in a later call, which was to have a occurred later.
    There is no written transcript on either provider or customer's part, only an oral discussion.
    Provider dispatched technician on 12/16.  Customer received message on mobile phone while in business meeting about technician having been dispatched, and due to arrive in 40 minutes.  Communicated with neighbor to let technician in house, since no one was at residence.  Neighbor watched house around estimated arrival time + one hour.  No technician came to house in that time frame.
    Got a second pest control service involved, due to need for immediate action.  Second provider found entry point for rodent and treated situation promptly and professionally.
    Assessment of original provider is about them being under-qualified. As an example, technician did not use any protective gear while aersolizing rat feces with a vacuum, handling traps and poison.
    After having second provider service house, texted provider on 12/21, asking for a 50% refund of $300.  Believe a fair settlement is a 50/50 refund, since provider was paid for two visits upfront but only made one, looking for a return of $150 out of the $300 total.
    Provider believes customer is unethical.  The real question is not that, but it really around provider ability and scheduling.  If it is only a misunderstanding and second visit was never performed, a 50/50 refund sounds like a fair compromise.
    Funds used to pay exterminator was from a fixed income senior.  Second provider used was much more thorough and made much more progress on initial visit.
    This review will remain confidential as customer has no intent to harm provider's business, other than to make sure an appropriate settlement is made.  

    - Catherine G.
  • A
    Gaertner Pest Control Inc
    Great service, professional, knowledgeable and resolved our acute bee issue in a single attempt.
    Used a variety products to ensure the bee issue was eradicated entirely.
    Products used were non-odorous and left no unsightly residue.
    Highly recommend using Gaertner Pest Control Inc for bee issues.

    - Randall R.
  • A
    Gaertner Pest Control Inc
    I recently moved into this house and wanted to make sure I did not have an insect pest problem, such as ants. Mr Gaertner arrived on time and was very friendly and professional. He inspected the garage, basement and exterior of the house. He was very thorough and discussed his findings and recommendations in detail. He also discussed the products, how they work and any impact on building maintenance (such as power washing around the areas treated) he explained that I needed to keep my dog away from the sprayed areas until they were dry.
    I was very pleased with the service and will call Gaertner Pest Control again, as needed.
    - Catherine K.
  • C
    Rose Pest Solutions
    I have an end result of no more ants happened so that was good but, in terms of how fast the service was delivered, that was a bit of an issue. I couldn't get anyone to call me back in the time that they said. Then, they forgot to process my paperwork. When I had to call back, because no one had called me to schedule, they said that they somehow missed my paperwork and that no one could come out for another week so that was really irritating.
    - Tara L.
  • A
    Bee Line Pest Control
    His name is Dale Clark and he is a one man show. He is excellent. He came out two years in a row and I don't have any problems. He is very very good. No bees or Japanese beetles, he got rid of everything.
    - Adam E.
  • A
    Critter Control - Central Michigan
    They charged me $99 for that. They had to put a trap down there. They were the same as everybody else, but the reason why I picked this guy was that he was not going to destroy the animal. The other people were going to destroy the animal and I really don't believe in that. He trapped the animal and released it. It's not the skunk's fault. It's just that it had got the wrong place. They are stinky little things, but it doesn't mean that they need to be killed.
    - Michele M.
  • B
    Rose Pest Solutions
    Workers are great. Office staff a little shaky.
    - BARRY L.
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Pest Exterminators in Saginaw

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