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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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6 Questions to Ask a Basement Waterproofing Contractor

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Basement Waterproofing reviews in Saginaw

  • A
    ABDF Remodeling
    Jeff and his wife Becky started work on my house the day and time we agreed upon. They completed the agreed upon tasks on the day I indicated I needed the work done. Jeff also completed a number of handyman jobs I had been putting off for a long time. His prices and quality of work were very good. I would contract with him for any future needs and would not hesitate to recommend him to my friends.
    - Larry P.
  • A
    Absolute Waterproofing Solutions
    They did an excellent job.  We have had several very heavy rains since installation and have not had a drop of water in our Basement.  Thank You Absolute Waterproofing Solutions for doing a excellent job!
    - Dawn S.
  • A
    Absolute Waterproofing Solutions
    They did an excellent job.  We have had several very heavy rains since installation and have not had a drop of water in our Basement.  Thank You Absolute Waterproofing Solutions for doing a excellent job!
    - Dawn S.
  • A
    Absolute Waterproofing Solutions
    I'm very satisfied with the work Absolute Waterproofing Solutions did in encapsulations my crawlspace. It's a job I wished had been done years ago and I think I picked the best to do the job. The cost was fair and equal to the price of one other of three quotes.
    - matthew w.
  • A
    Absolute Waterproofing Solutions
    I had a complex situation which included a surprise underground cement wall that had to be eliminated before drain tile and sump pump could be installed. The project needed to be tweaked a couple of times before it worked perfectly, but Rick was great about responding to my concerns and I am very pleased with the results. The only glitch I would mention is that while Rick was excellent about returning calls, there were a couple of times when the crew was supposed to call to let us know when they were coming but they did not. However, I have not had a drop of water in the basement since the work was done! What a relief!
    - Kate T.
  • A
    Absolute Waterproofing Solutions
    I had a complex project since the discovery of an underground cement wall was a surprise.  I was also limited in the places to install the sump pump inside.  Rick and his crew worked hard and tweaked things until I was completely satisfied with the result.  Rick was very pleasant to work with and quite professional.  He clearly wanted to make sure that all work was done to my satisfaction.  I have not had a drop of water in the basement since the waterproofing and sump pump were installed, and I would not hesitate to use Absolute Waterproofing Solutions again or to recommend them to others.
    - Kate T.
  • A
    HILL'S BASEMENT DEWATERING
    I got an estimate form the provider and a time when it would be started and finished. They finished the first day they started, when I was told it would be about two weeks after starting. They were there when I was told they would be there and very professional and accurate to estimate. I definitely would hire again and recommend them to anyone.
    - Lucy S.
  • F
    CITY SEWER CLEANERS
    He gave us an appointment for an estimate, came out and did tell us what needed to be done but never came back with the estimate.  We called and tried to get him to give us the estimate several times but he kept giving us excuses for why he wasn’t available. Eventually we gave up on him.
    - Sharon S.
  • B
    Absolute Waterproofing Solutions
    My crawl space is now dry and smells alot better. The crew is very nice to work with, they were very busy all day and pleasant to have around. The work area (and the hall to get to the work area) was covered and clean. They removed any "trash" that they produced. They are a very busy business so it took a few weeks to complete the job, not a real problem. All in all I would have them back and would recommend them to others.
    - Joni P.
  • F
    Absolute Waterproofing Solutions
    Absolute lied to my elderly parents (who are unable to physically get to basement) that the contracted work was completed and basement waterproofed to get full payment.  I inspected it the next day.  They tried to reuse the failed 25 year old system to save labor & material without asking to change the contract for a new system or even offering a credit.  The above slab components (Water X-Tract) were not installed correctly (almost no sealant on bottom, barely any new cement) and continue to leak and other areas were not installed at all per contract.  "New" drain tube running to one side of sump is broken on the bottom so water is not all going into the sump, but back into the ground within the perimeter system.  Cement is smeared all over the exposed system components and the floor finish far from smooth.
    The owner, Rick Jacobs, has been very unprofessional and refuses to address any of the issues even after formal written notification. He responded with a letter stating that he will not respond to any of the issues because his system is complete and even resulted to childish name calling and personal attacks against us trying to avoid having to take any responsibility.  Lots of water is entering underneath an inaccessible stairway creating hazardous mold conditions.  His response was that if any of his system is touched (wall system would need to be unattached to access underneath stairs) he would void the warranty.  Another attempt to shift blame.  Worst of all, the last time he actually returned a phone call (one week ago), he had told me to removed a component to verify sealant was properly applied even though the installers admitted it wasn't - this was clearly an attempt to find any excuse to blame us for damage to his faulty system and incomplete work.  Sadly, we have been forced to pursue legal recourse to get our basement dry and waterproof because he has basically taken my elderly parents money and ran and will not respond to repeated calls, emails or formal notice letters.
    You would be VERY WISE TO SELECT ANYONE ELSE to do your basement waterproofing!!!

    - Steve S.
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Waterproofing Contractors in Saginaw

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