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Water Heater Repair And Installation reviews in Royal Oak

Real People ~ Real Reviews ~ Real Results

  • Installation went fine and price was good but we are almost positive the plumber stole a brand new Yeti bucket of my husband's. When I called to mention it, the company didn't seem to care and didn't follow up on it.
    - Alexis L.
  • I called them a Friday by 10 am, they were able to come at 2 pm and the job was done by 5 pm. I have really appreciated their responsiveness, since it is tough to live without hot water when it is cold outside. And it was one of the cheapest one. The guy also explained what to do to keep my water heater running for a long time.
    - Yves L.
  • My experience with McCarver Mechanical was very positive. They were the only company in the area that was able to meet up with me for a same-day appointment and that was awesome. The faulty blower motor in my Rheem tankless water heater turned out to be my fault as I accidently covered an air intake pipe on the outside of my mom. The technician was kind and did not make fun of my error. He was professional and also gave my water heater a much-needed tune-up.
    - Berj A.
  • Cregger's crew was very professional, and the work was completed quickly (faster than the estimate) and very good quality. Quality sweat fittings everywhere, no pex and no compression fittings, exactly as I requested. The crew was very nice- they answered all of my questions and were happy to explain what they were doing and why. Setting my appointment was easy and painless, and they showed up exactly at the time they said they would. The service was not the cheapest quote I had (it was close- they were within about 10% of the cheapest quote) but I am VERY pleased with the work, and would highly recommend them. Paying a little extra was well worth it considering the quality of the customer service I recieved from them, and most importantly the quality of the work. No shortcuts were taken by them, anywhere- everything was done right the first time with quality parts.
    - James G.
  • I got four HVAC estimates.  Based on recommendation from another trusted contractor, Angie's List reviews,  and the positive experience with the sales rep who took the measurements and assisted with appropriate equipment recommendations, I chose Randazzo.

    The install team arrived on time and in uniform.  The team members were professional and courteous and worked non stop the entire day. 

    The team installed a 96% efficient two stage furnace with new side intake/venting, 2.5 ton A/C unit, and 40 gallon water heater.  Plus the electronic thermostat with mobile app (control from cell phone).

    The work involved electrical wiring, gas lines routing and shut offs, water lines routing and shut offs, computer circuit boards installation and settings, metal HVAC duct working, PVC pipe routing, and chimney flue liner installation.  

    The finance girl was spot on with the paperwork; the signature and initials blocks were highlighted and tabbed (thank you). 

    The finance options and rebates made the decision to spend so much money easier.  The lower utility bills should more than make up for the low monthly payment. 

    - John R.
  • They were at my house promptly on the day I requested. The technician assessed the problem, the age of the water heater  and advised replacement. However, I cannot do so at this time. I asked if it would be acceptable to replace the dip tube for the time being, until such time that I can afford to replace. He suggested a coupon in Angie's List for a bargain for replacing. He ordered the part and set up an appointment to install the dip tube on Saturday. Around 10 AM on Saturday, Cregger called and asked if it was a good time. Within 15 -20 minutes, Jason, the technician appeared. He performed the fix efficiently and quickly. He cleaned up excess water from the floor, took the coupon I bought from Angie's List and said I was all set! 
    Great service. Second time i have used Cregger. Will use them again in the future!

    - Virginia C.
  • I placed a call on Sunday requesting service for Monday, as my floor drain in the basement  backed up.
    Jeff arrived, and went to work I have 3 clean outs in my yard, he checked all of  them and found the one closest to the house
    had standing water.  Jeff used his camera to look into the lines and determined where the roots were concentrated.
    He went to work and cleaned them out, he was so neat I wouldn't have been able to tell he had been there.
    Jeff explained in detail what he saw and I found out that a previous company  who had replaced the outside lines
    had only used PVC on portions of the line and had left the old ceramic hubs in place that's why roots were able to get in. 
    I have had Cregger  come out and replace faucets and clean my drains in the past. I trust them completely I even have my
    85 year old mother use them.
    Their employees are always professional, friendly and willing to explain everything to my satisfaction.
    The estimate on removing the old hot water heater and installing a new one is very reasonable.
    - susan h.
  • It was easy to get an appointment.  The first day he replaced the Hot Water Heater, and the Garbage Disposal, and did a temporary fix on the faucet.  Parts needed to be ordered, which we were under the impression would only take a couple days.  In the end it took almost three weeks.  I called twice for information, and was promised a call back after speaking to the tech.  We didn't get a call back until the part was actually in asking to schedule an appointment.
    Overall not a huge deal, as everything was working.  It would have been nice to have been warned that it could take that long.

    - Robert G.
  • Fantastic all-around, zero complaints. Estimate took a day to schedule, got lucky and had the work performed the next day. Workers and estimator were courteous, professional, and the job went well. I will definitely use them in the future for any professional work that I can't handle.
    - Michael A.
  • The salesman was thorough and helpful in selecting the proper units for our home. The installers were professional, prompt, thorough and completed the job in one day. It was necessary to move our hot water heater, as well as, remove the old air conditioning unit and furnace. They laid a new cement slab for the air conditioning unit and removed the old one so it would be the proper size and shape. The 2 men worked continuously for approximately 10 hours. The company processed our rebates for us so there was very little paperwork for us to do. Overall, I would "highly recommend" Randazzo Heating and Cooling. The rebates through Costco, DTE Energy and Consumers Energy reduced the price to approximately $5400.

    - Gail P.
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Water Heater Installers in Royal Oak

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