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Skylight Installation reviews in Royal Oak

  • A
    Roofing and Beyond
    From the quotes to the end of the job and clean up, things went very good, no issues, all the work was performed and few extra's were added on to repair some bad gutter under boards and additional ventilation.
    - Patricia W.
  • F
    BCM Roofing
    ugust 4, 2014 - Kevin Tittle provided an initial quote to replace to skylights and roofing over our family room addition.  I liked Kevin the best based upon the half dozen quotes I received and placed the order with him.  September 4,  I contacted Kevin to check on the status of the order.  Kevin told me he'd contact Velux to check on when the skylights would be delivered and was told Velux stopped production on the solar skylights.  Kevin indicated our options were to wait for Velux to begin production of the solar skylights (early 2015 estimate), change the order to have hand crank skylights or permanent skylights. 
    September 24, Kevin indicated there is another company making solar skylights and could get a quote for a slightly smaller skylight.  I asked him to get me a quote on the slightly smaller skylights. 
    I followed up with Kevin by email on September 24 (to confirm the above conversation), October 1 and October 8.  I received no response to these emails regarding when I would receive a revised quote.
    On October 15, I emailed Customer Service at BCM Roofing and on October 16, received a response from Jake Jankowski (VP) indicating they would be in touch soon regarding the revised quote.  My last email to Jake was October 26, asking when/if I would ever receive a revised quote.  It's now November 2, with - NO RESPONSE.
    I'd love to provide feedback on the work done but I cannot get a response from BCM Roofing.
    - Elizabeth S.
  • A
    BCM Roofing
    Fantastic.  I knew immediately that Brian and BCM would be doing the job.  I had previously met with 8 roofing companies.  Our greatest concern was not only putting on a new roof,  but properly insulating and venting our attic.   One had a two hour presentation on a "forever" roof complete with a 40 page playbook and a price that just kept going lower every time I hesitated. Others were in and out in ten minutes.  The majority spent little or no time on the importance of proper attic insulation/ventilation.
    Brian and Jake arrived promptly for our scheduled appointment.  I asked Brian what his company would do to properly ventilate our attic?  He explained how important it was to properly insulate/ventilate the attic for the life of the roof.  He was courteous and professional, explaining in detail how his company would do the job.  He answered every question/concern. He returned a few days later to meet my husband who also had some questions, we signed the contact that day.  My husband was very impressed with Brian's professionalism and knowledge.  Work was to begin in two weeks.  In the meantime, Brian gave us a list of jobs they had completed in our area so we could decide on the color of our new roof.
    His crew arrived around 8:30 am and completed the job around 5:30 pm.  Brian was here the majority of the day.  The crew was constantly working, everyone was busy all day.  We did have a small problem, our skylights were not the correct size.  Brian was beyond apologetic, he was horrified. He took full responsibility for the error, and did not charge us for the skylights.  He re-ordered the new size,  and they were due to arrive in two days. In the meantime, he left our old skylights in the roof and tarped the area.  The crew cleaned up , not only was I impressed but my neighbors as well.
    Two days later our skylights arrived, Brian and Chris came to install.  Brian even cleaned the outside glass.  The gutter crew arrived by the end of the week.  Brian was on site during the install.  They did a great job, installing seamless gutters, gutter guards, downspouts w 2 ft extensions.  The gutters finished off the house beautifully.  As an FYI, the gutter guards are similar to the ones recommended by Mike Holmes (HGTV), they screw on the front and back of your gutter.  This creates a stronger gutter.
    Brian said "he wants us to be happy with our roof", and that we are!  Great work.
    - Sylvia C.
  • A
    BCM Roofing
    This was a very pleasant experience.   BCM responded to my email in a timely manner and arrived when they said they would  They explained the problem to our satisfaction and described what they could do.  There was no overselling (what  a treat) and they actually did what they said they were going to do when they said they were going to do it for a reasonable price.  I would definitely do business with BCM again and would refer them to my friends and family.
    - Lynda L.
  • A
    Excellent. We had interviewed 2 roofers previous to A 1 ROOFING & SIDING and were sold on John's thorough assessment of the situation and specified repair strategy. Very pleased with results; feel secure. First class professionalism all the way. Always in communication.
    - Michael L.
  • A
    Kearns Brothers Inc
    Very professional. Not the cheapest bid, but we certainly feel we got what we paid for. Very good with follow-through, being there when they said they would, and doing what they said they'd do.
    - Anne and Peter B.
  • A
    Tresnak Construction Inc
    I would rate them terrific in every way. The price was competitive, the service, quality and cleanliness was excellent.
    - Thomas M.
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Skylight Installers in Royal Oak

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