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There are 87 highly-rated local carpet cleaners.

Carpet Cleaning reviews in Royal Oak

  • A
    SUNSHINE CARPET CARE
    From the first phone call it was outstanding. I spoke with Peter Hendrie. He took lots of time to tell me about the types of carpets and how they should be cleaned and stained guarded. He knows the characteristics of every fiber. He has been in business for 27 years. Then he came and did a personal, on site estimate at no charge. Looked at the upholstery and carpet and told me his plan to clean and what I could expect. He also gave me a written quote. I made the decision to go with his company. Both the written quote and for the cleaning he texted me as a courtesy to tell me when he would be here. He took his time and did not rush doing the work. His prices are extremely reasonably. He was through and considerate. He is willing to move small pieces of furniture. He was very personable. Expectations were very clear with regard to stubborn stains. What can and can't be done by not only him but anyone.
    - Sandra B.
  • A
    Miracle Carpet Care
    I bought this property 5 years ago and did not have a chance to clean the carpet in the hallway before tenants moved in. Sam came out and worked very hard to get rid of the stains and remove the cat smell. My carpet looks great! I will definitely hire this company for my other rental properties.
    - Donna B.
  • D
    Selective Carpet & Upholstery Cleaning
    There were two stains from where our dog threw-up. I made several attempts to remove the stains. They had improved significantly but were somewhat visible in our beige carpet. As they were leaving they put something on the stains. Over the next few days the stains turned pink. I've been trying to wash out whatever it was but are still two pink spots on our carpet. Also they said it'd be dry in about 6 - 8 hours. It was a nice day I had windows opened and fans blowing. It still took over 24 hours for some areas to dry. My feeling is they were in a hurry and didn't extract as well as they should have.
    - R N.
  • A
    Selective Carpet & Upholstery Cleaning
    They were professional and did a very quality job. The gentlemen who did the cleaning even did some small area rugs for me. They were good about moving the furniture and putting it back as well. The only thing I would like in the future is some email or text confirmation of appointment, but they gave me a time window and stuck to it.
    - Michael B.
  • B
    Stanley Steemer
    They came out and they were trying to upsell me which was fine except that, they both did it. There were two different guys and I walk in one room, one guy would try to upsell me. I walk in the other room and the other guy would try to upsell me and the same thing, I just declined. I found it unprofessional.
    - Gwen R.
  • A
    Miracle Carpet Care
    I called Miracle Carpet Care around 9am this morning to inquire about the cost of having the carpet in our finished basement cleaned, as we had a very minor flood a few days prior. Sam provided me with a great price, and offered to come out later in the same day! I booked an appointment for 2pm, and Sam was right on time, even a bit early! He was extremely professional and got right to work on our basement, taking great care to protect our furniture while he worked. The carpet looks fantastic.
    We'll be sure to recommend Miracle Carpet Care to our friends.
    - Daniel L.
  • F
    Selective Carpet & Upholstery Cleaning
    I called Selective Carpet Cleaning on Friday 4/8/16 to schedule a cleaning after having had a positive experience with them in the past. An appointment was made to have the carpet in our basement cleaned, disinfected, and deodorized between the hours of 12pm and 2pm on Saturday, 4/9/16. I received a quote of $129, and was advised that the crew would contact me when they were en route.
    At roughly 1:45pm on Saturday, 4/9/16, I contacted Selective Carpet Cleaning to inquire where the crew was, as the end of the appointment window was approaching. I was informed that the representative scheduled to work at my home was running behind, but would be wrapping up soon and would be heading my way right after he was done with the current job.
    At 3:05pm, I had still not received a call from the rep scheduled to work at my home, so I called Selective Carpet cleaning again to obtain the status of the rep's arrival.
    The representative I spoke with was surprised to hear that the rep scheduled to work at my home had not called yet. I informed her that I was no longer willing to pay the full $129 that I had been quoted, as they had missed their two-hour appointment window by over an hour, costing me valuable time on a weekend. She stated that she was unwilling to come down on price to compensate for their tardiness, so I cancelled the appointment with the intention of awarding the job (and all subsequent future jobs) to one of Selective Carpet Cleaning's many competitors. I am very disappointed that my previous positive experience with Selective Carpet Cleaning has been soured by this one.
    - Daniel L.
  • A
    McDonough Carpet Cleaning LLC
    They do perform the upholstery cleaning. They even have an appointment reschedule in October. They said they were going to be late. They called three times to make sure we knew what their timing issue was and made the appointment on time. They were very prompt and very courteous. They made sure we knew what was happening the whole entire time. They made sure everything was handled even if we don't need to know. They found spots in our carpet. They got them out really well. They left us a little bit of extra spot cleaner that they didn't even charge us for. They gave us the extra product so it was very nice.
    - R N.
  • A
    Checkered Flag Carpet Care LLC
    The provider was a pleasure to work with. He was on time and did an excellent job. Our carpets were absolutely filthy and they look excellent after his service! There were a number of stains that he was able to completely remove as well. I will definitely use him again in the future.
    - Titus M.
  • A
    MODERNISTIC CLEANING
    Modernistic was GREAT. They called me the morning of the cleaning and advised when they would arrive. They arrive on-time and performed the services with great efficiency. My carpets look great! I would recommend everyone use Modernistic for their carpet cleaning needs.
    - Andrew R.
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Carpet Cleaners in Royal Oak

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