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Pet Care & Health reviews in Roscommon

  • A
    I have used South Shore Animal Hospital for 28 years. I have never had a complaint about their service or care. Dr.s Mary Jane and David were wonderful. Now Dr. Brian Dawson is the best. He really cares about the animals, he takes time with his patients and humans. I never feel rushed to leave. He accepts a payment plan depending on the circumstances. The girls working in the office and the vet techs are all great people. I have known most of them for many years and they definitely know their jobs. When my dog needed a second knee surgery the doctor didn't charge us the full cost. He is more concerned about the healing and rehabilitation than money. This hospital has everything an office needs for surgical or everyday treatments. I have had several pets through the years, dogs and cats and I have always believed in and have total confidence in South Shore, Dr. Brian and all the techs know their business! They feel like family to me and my pets. I wouldn't go anywhere else.
    - Sandra C.
  • A
    If I could give a rating of A +++++++, I would!!! This is the BEST grooming my (almost) year old baby has EVER had in this area!!! She looks like a Lhasa Apso! Finally a groomer that knows what she's doing! And the nails are smooth and not ragged like previously! Everyone was SO nice! When I explained my dogs eye problem, she actually looked at the eye to see what I was talking about. No other groomer cared enough to do this. I felt very comfortable leaving my baby in their care. I just wish I found them sooner!! I recommend them 100% plus!!
    - Nancy G.
  • C
    The first time she cut our dogs hair, my husband took him in as I had to be out of town. When I got home, I was very disappointed in his hair cut, as it was super short, except the tip of his tail, which was left long. He's a long haired dachshund with curls, which are really cute. The super short haircut was not flattering, especially with that tail that looked kind of like a poodle. My husband blamed it on himself, saying he told her to go ahead and cut it short..
    With that in mind, we went ahead and made an appointment about 6 months later when she kept calling and leaving messages reminded us that he was due for another haircut.. This time my husband and I both took him in.. This was in January, with frigid cold temps, so I told her I didn't want his hair cut too short.. She referred to the hair cut as some number. I had to trust she was referring to the type of haircut I had requested. He was getting a bath as well, so we were told he'd be ready in about 3 hours, so we went shopping in town while we waited. As we were leaving, she told us that we really needed to do something about his weight... He's a big dachshund. Both of his parents were big dogs like he is... He's not fat, he's just big...
    When we got back, he was in a cage looking very eager to leave.. His hair was super short again with that poodle looking tail. But we paid without complainging and waited for her to release our baby.. But instead, she started "lecturing" us on his weight, saying she didn't want to harp on the subject, but  we HAVE to get him on a diet, that he's in danger of heart disease, diabetis, joint problems.. I started to explain to her that he had been to a vet about his weight, and even had his thyroid checked, but we were told he's perfectly healthy, he's just a big boy.. She wasn't interested in what I was saying and in a very demanding voice asked what we feed him.. I told her he's on a raw foods diet and doesn't over eat. She said "well, I have my own opinion about raw foods, but whatever" (as if there is something wrong with it). I told her we had done a lot of research before decided to put him on this diet and feel it's the healthiest diet for him. She kind of snapped "what snacks do you feed him?".. I said he eats Mother Hubbard natural biscuits, the little tiny ones.. She said "carrots and apples...that's the only snack you should be feeding him"...
    If she knew anything about Dachshunds she'd know carrots aren't a very good snack for their little jaws that have a hard time chomping things up...She again started repeating how he's in danger of heart disease, diabetis, etc... She asked if we walk him..In an attempt to shut her up, but still be polite (unlike her), I said, actually, our senior dog passed away last fall and this little guy just does not want to walk without his old buddy...before I could even finish, she said "he's depressed... I thought he seemed depressed.. that's the problem.. he's a very depressed dog"... 
    Let me tell you, our little guy is anything but depressed.. If he appeared depressed it's because she was insulting him by calling him fat and acting like he was on his last leg... He's a goofy, happy, spirited little guy.. I walked over to the cage and got him out myself and my husband and I left, totally disgusted with her attitude.. We hired her to give our dog a haircut and a bath, not to lecture us on his eating habits and his health. I'm not sure why being a dog groomer gives her the idea that she's also a nutritional expert...We were very upset by her attitude that she was somehow more knowledgeable about our dog than we are... We felt she was rude and very outspoken..Looking back, we really should have told her it was none of her business and left it at that rather than answering any of her questions... After all, she is a dog groomer, not his vet... 
    As anyone who has a Dachshund in their lives knows, they are very sensitive little guys.. She hurt our dogs feelings.. He moped around for the rest of the day with hurt feelings.. Or maybe she just wasn't very nice to him.. We don't know, we just know he couldn't get out of there fast enough..Needless to say, he will never be going there for a haircut again...
    - karen c.
  • D
    The problem is the price fluctuations, the first time we went we were charged $5, the next time was $8, then $5, then $10, then $5 then $10. It always seems like you and your pet are rushed in and out like an assembly line, it wasnt this way at first. The place is very cramped and just feels uncomfortable.
    - Joshua M.
  • A
    E-mail response was timely and answered my questions. I asked for the possibility of late pickup on a Sunday evening because of the timing of my flight and received a positive response for an extra $25 which is worth it!
    - Stephanie R.
  • D
    We would go in, and they would say we needed shots that we already had. I keep folders on each animal, and if I wasn't that organized I feel my pets would be overvaccinated. They also have a practice where they require a physical exam with vaccinations, a $30 charge in addition to paying for the shots. I can see having a comprehensive physical if the animal has a problem, but not if they just need shots. One of them even told me it was a state law, which I researched and found was not true.
    - Becky R.
  • A
    - lorine b.
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Pet Care Providers in Roscommon

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