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Irrigation System reviews in Rockford

  • F
    Touch of Green Landscaping LLC
    Spent over 40k on landscaping for my house. Bought 15 trees that were 12-15 foot tall. Most looked rough to begin, many were planted wrong with the mounds above the ground, the trees were even set/planted very crooked and talked to Jason about my concerns. He said they have a 1 year warranty and we would replace them if they started dying. Less than a year later I showed him they were dying and he said he would replace them. I also had a very large boulder retaining wall put in place by his company and at that time I showed him it was falling down. Big boulders stacked on small boulders. I have small kids and it���s right below my patio and there ledgestone steps through it. I am terrified to have them go near it. There are many other problems like trees and bushes that were dead before the 1 year warranty and he would not replace them. Stay away from this company.
    - Dan T.
  • A
    Titan Irrigation LLC
    He was early, did the job without any problems and had a better rate than anyone else I called.  I actully had another company come to winterize my system but they tried to charge me all these extras when they got to my house, so I didn't have that company winterize my system.  I did some calling around to several companies who wanted an outragious amount of money to winterize my system, then I checked Angie's list and found Titan Irrigation.   I highly recommend them and will be using them again next year.
    - Catherine H.
  • A
    Splash Irrigation Inc
    As I recall, everything went without a hitch.  They were only here for a few hours, had everything hooked up, and it was all done very professionally.  They even suggested that I contact my local municipality about having a second water meter installed, so I did not get charged sewer fees for my lawn sprinkling usage.  That saved me money for many outdoor watering operations such as filling the pool.
    I only came here to post a review for them, because it's been nearly 14 years since they installed this system and it's still running today.  I had to call them today to find out if they still had a diagram of the pipes that they put under my yard, because my neighbor is having some work done near the property line.
    Over the years, I've had to replace a sprinkler head here or there due to ground upheaval during the winter or the occasional snow plow taking one out near the driveway.  I believe I had to have a solenoid replaced once, in the back yard switching mechanism.
    Other than that, the original system has been working and keeping my lawn well hydrated for nearly 14 years!
    Thanks Dan for installing a great system for a reasonable price, that has served me well over the years!
    - Todd P.
  • A
    SPARTAN DISTRIBUTORS INC
    I was working on my under ground sprinklers, changing the morning start time from 06:00 to 08:00.  I made the change, but also, by mistake, started the first zone to water.  It has been dry so I figured I would let it run the 30 minutes.  After 45 minutes it was still running so I shut off the system.  The zone kept watering.  I changed that zone to zero minutes hoping that would stop it...no such luck.  I then had to look up the local distributor for my water controller.  I called Spartan and was connected to their help line.  Derrick was the first gentlemen I spoke to.  He spent 20 minutes on the phone with me explaining that it could be a bad valve or timer and the type of test I need to run to verify that. The called ended and I proceeded to run the tests.  Upon running the test I realized I didn't  know how to ID the zone valve to the control box.  I called Spartan back and spoke to Chris.  He had me take the panel off the control box and explained the colored wire system and how to locate the wire in the valve control box.  Ths took another 10 minutes to complete.  Both guys were very knowledgeable of my system and explained clearly what I had to do to resolve my problem.  I completed running the tests and was able to move the wire from the bad spot on the control board to an open zone and solved the problem. 
    We have lived in this house less then a year...have never done business with Spartan..but received support as if I were a long time customer.  I wanted to thank Derrick and Chris for their support...two very pleasant guys to work with...and Spartan for making sure their folks understand and practice great customer service.  You have a new customer!!


    - Dave H.
  • A
    FLIERS UNDERGROUND SPRINKLER
    I needed to fix the vacuum back pressure valve on my underground sprinkler system. I talked to Ted at Fliers and he was able to help me identify the valve manufacturer...as the label on the valve had worn off. Once that was done he made sure they had the parts in stock so I didn't make the 30 mile drive of nothing. He had the parts waiting for me behind the counter. Ted also spent a lot of time with me explaining what not to do this coming fall to make sure the system was drained properly so I didn't have to replace this valve again. He was very knowledgeable and willing to work with me. He also explained that they are always willing to work with you over the phone to provide assistance.
    It was worth the 60 mile round trip to work with Ted. I can see why Fliers is celebrating their 50th anniversary this week. They get customer service.
    Thanks to Ted and Fliers for their help.


    - Dave H.
  • A
    Grapids Irrigation
    Very well.  I started using them last year.  My only concern wa actually my fault.  I bought a "rain inicator" from them that I probably don't need.  I have a well so I don't have a water cost.  It was expensive.  But they did not pressure me into buying it.  They only asked if I wanted one.  My bad.
    In summary, their visits have been right on time, very efficient and very thorough.  This year, they were very careful to check and adjust (and replace if necessary) all sprinkler heads.
    Their service prices are very reasonable.  I will use their services as long as I live here.
    - Thomas L.
  • F
    Grapids Irrigation
    I met Aaron Sanders in early March after I met him at the home show. I liked what he had to say so I referred him to my brother for an  appointment to install an irrigation system at his home. After my brother wrote him, Aaron responded a week later saying he was away at a convention and would get back to him as soon as possible. It is now the beginning of May and still no word from him, so we all assume they are just to busy to follow up with new customers... My brother went to Splash irrigation and not only had his system installed by them, but they are doing mine as well. We are not happy that we were not at least contacted.

    - susan h.
  • A
    Egypt Creek Landscaping
    Best "big deal" ever!

    Prompt response to our contact with a knowledgable landscape pro to give advice and mark bushes to be removed. Put us in contact with a lawn sprinkler guy as well.

    When the work crew arrived, they went right to work and performed like superheroes. It was amazing what they got done, including two trailers of cuttings and trimmings to haul out. Then, they came back and cleaned up the entire site (including areas where they hadn't even worked!). Very impressive. No wonder they get such high marks here.
    - Jeff L.
  • A
    Grapids Irrigation
    We have used this company for years.  Although they are expensive, the technician does a great job.  He's always on time and very professional.  He knows exactly what to do and we're very satisified with the service.
    - Katherine A V.
  • A
    Splash Irrigation Inc
    Splash did a great job, figuring out how to meet our objectives. They cleaned up after themselves and within a few days you could not tell they had buried tubing and controls in the yard. The updated system works well.
    - Richard H.
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Lawn Irrigation Services in Rockford

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