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Landscaping reviews in Rockford

  • F
    Touch of Green Landscaping LLC
    Spent over 40k on landscaping for my house. Bought 15 trees that were 12-15 foot tall. Most looked rough to begin, many were planted wrong with the mounds above the ground, the trees were even set/planted very crooked and talked to Jason about my concerns. He said they have a 1 year warranty and we would replace them if they started dying. Less than a year later I showed him they were dying and he said he would replace them. I also had a very large boulder retaining wall put in place by his company and at that time I showed him it was falling down. Big boulders stacked on small boulders. I have small kids and it���s right below my patio and there ledgestone steps through it. I am terrified to have them go near it. There are many other problems like trees and bushes that were dead before the 1 year warranty and he would not replace them. Stay away from this company.
    - Dan T.
  • A
    Aaa Lawn Care Inc
    Great. They're professional and punctual. Price is on par with other lawn servicers. We were doing our own fertilizing and decided to have someone else do it. We chose them over others because we had used them years ago at our previous home and had great results.
    - Christine A.
  • F
    Home Turf
    TERRIBLE!! STEER CLEAR OF BRAD KOWROWSKI & HOME TURF!!! We hired Brad to do work at our house with pool installation, deck & shed building & lawncare. We signed a contract with Brad and he then told us we owed an additional$20,000 over the contract price. He did such lousy work, we had to hire a different lawn care service to fix his mistakes, as our basement was flooding when it rained due to his re-sloping of the grade of our lawn. He then sued us in court, we counter-sued. He lost and now has claimed bankruptcy to evade paying us back! This man is a crook, he will pretend to be your "friend" to get work from you, charge you over what you agreed upon, take you to court and never pay.. **DO NOT HIRE HOME TURF OR BRAD KOWROWSKI - CROOKS!!!*******
    - Marie T.
  • F
    Home Turf
    Hired to do work on our lawn and install a pool. We signed a contract. The owner, Brad Kowroski, messsed up our yard, our basement was flooding, we had to hire another landscaper to come in and redo his work. He then tried to charge us an additional 20,000. We refused to pay. He sued us in court, we counter-sued for the amount we had to hire a second landscaper to fix his work so our basement wouldn't flood. He lost in court, we won. He then proceeded to file bankruptcy in order to not pay us back for the inadequate work he did. He is a THIEF!! STEER VERY CLEAR OF THIS GUY.
    - Marie T.
  • A
    CHOP Tree Service
    I was happy with their prices.? I didn't like compare them to a lot of other people so I don't know, from what I know from hearsay, it sounds like they had really good prices and I was really happy with it.? They didn't charge for the estimate.? They gave me a very detailed, itemized estimate with the cost of each individual service.? They came out in a very timely manner.? They called to follow-up so I couldn't really asked for more than that.? They had tried to email me and I think I spelled out my email incorrectly so they mailed me a paper estimate. They also called to follow-up.? So there was multiple attempts.? They were very punctual.? I wish I could tell you exactly when they came out.? But they came out and I did not half to be at home when they came.? I kind of told them what I was looking for and I want to say they came out in a good estimate within 48 hours or 72 hours. They were wonderful as far as professionalism.? I called and spoke to one of their customer service representatives and she was lovely.? Then the gentleman, the arborist that actually did the estimate, he actually called to follow-up as well.? I haven't actually booked anything with them yet but I plan on it.? I would use them for another estimate and I've recommended them to my parents and other friends.
    - Andrea L.
  • F
    Lawn Doctor
    Let me first say I have never had a lawn service prior to 2016. I used Tru-Green. When I originally started looking for a local company, rather than Tru-Green who I'd used the year before with fine results, I spoke with Kendall Hines at Lawn Doctor Grand Rapids. While he is clearly a go-getter and a salesman, and the owner's son, he was not able to deliver on promises made! I had to contact Lawn Doctor 3 times to get the service started! Other lawn services had already done first applications for customers. I was told several times, the ground was too cold. That worked until I checked with MSU and found the ground had been warm enough for two-three weeks. When I finally did get the owner, Mike Hines, to come out, I showed him the crabgrass that was already starting. He stated it wasn't crab grass but rather a broad-leaf weed and the broad leaf weed control product he would be spraying would take care of it. Not only did it not take care of the crab grass, it didn't take care of the other broad leaf weeds! The crab grass continued to multiply and has consumed over 50% of my back yard and front yard. I believe this company took on way more work than they could handle for 2017. I don't believe the products they are using and/or the method they are using for spraying are effective. Mid-way through the season, apparently, an "operations manager" came on board, Michael Brooks. He has stated several times that he was "brought in to fix the problems" that are/were occurring with Lawn Doctor. I did get him to come out on August 31 and actually look at my lawn. NO ONE HAD EVER COME OUT NOT EVEN WHEN I GOT THE ORIGINAL ESTIMATE, I PROVIDED SQUARE FOOTAGE BASED ON TRU-GREEN'S ACTUAL MEASUREMENT LAST YEAR. I only switched because I wanted to deal with a local company rather than a national company. BIG MISTAKE! Michael (who gave me a business card indicating he is a "partner and operations manager" walked the entire acre with my husband and I on August 31st (four full months after service began) and in the end said, "This is the worst lawn I've seen to date with the most crab grass". He then made arrangements to come spray it himself. That occurred a few days later. HE HAND SPRAYED ENTIRE ACRE. It did kill the crab grass and some of the weeks but now I'm left with a brown yard. SEE THIRD PHOTO The photos I have attached tell the story better than I could. One photo is of my front lawn last year on September 9, 2016 and the other shows the condition of my front lawn from same view on September 9, 2017. i contacted Michael Brooks, September 15 and sent photos of the dead crab grass areas along with photos of a bucket of weeds my husband had hand-picked that very day and asked "what's next". I got a response stating he had "upheld his end of the bargain--killing the crab grass" and wanted me to sign up for another year and offering to power seed the areas where crab grass was killed for free but only guaranteeing it if I signed up for next year! He has was recommending that I pay another $350 to have the whole yard power seeded. including areas he "felt" had been brown for a long time including along driveway. I sent him the two photos below and it clearly shows I did not have dead grass along driveway last September! I responded that I did not intend to throw good money after bad. I didn't need power seeding just one year ago as witnessed by the photo from last year and the only reason I have dead grass all over the place is because Lawn Doctor's service didn't make anything better only worse! I requested a full refund of my $642 as I do not believe anything that was done in the previous treatments did anything. I have two more applications owed but I see no reason to put fertilizer on a dead lawn. I'm waiting for a response to my request for a full refund. Tru-Green will be getting me back as a customer next year. Lesson learned--I will never pay up front again not even for a discounted rate.
    - Barbara M.
  • A
    TNT Tree Service
    Patrick was responsive and punctual when it came to getting a quote and service done. He was efficient with the work and also very affordable. And he's insured! Will definitely be hiring him again for our future tree service needs!
    - Leah V.
  • A
    Heartwood Tree Care
    Heartwood Tree Care was timely, efficient and extremely professional. I could not have asked for a better VALUE related to my project. I would hire them again in a heartbeat and would recommend them to any friend, acquaintance or otherwise.
    - Marcus C.
  • A
    LandArc Studio LLC
    Mark was very easy to work with. He listened to what I really wanted and helped me to get there step by step (such as what trees needed to be removed, approvals from the township, changes to the structure of my deck). He also appreciated the fact that I was on a budget and helped me maintain it. He was honest about the costs and his time schedule and kept me updated throughout the process. My end project came in well under budget and I am extremely happy with the outcome. I will be using Mark again.
    - Amy D.
  • F
    Lawn Doctor
    We have always done our own Scott's program on our lawn but met Lawn Doctor at the home improvement expo at the Delta Plex in Feb/march. They did immediate pricing and payment with a expo discount that was close to what we were paying to do ourselves. First application was weeks after our neighbors service providers had completed theirs. I called and we were on the schedule for a week or so out. Front lawn seemed stunted and unhealthy. Aeration was recommended which I accepted but they didn't come out to aerate. spring and summer brought more late applications at which point maple tree seedlings had sprouted and our front lawn looked like a small forest. Like 1000's of baby trees and to the point where it was choking the sod. Broad leaf application did not kill these and I was told that the mower would take care of it. Well it didn't and after threatening to cancel my service they ended up coming out to retreat. Problem solved maple trees died within a few days of retreatment. Fast forward to fall: lawn was not the rich green compared to years past that you typically see with winterization step and small patches of dead grass were starting. By the following spring I thought we were going to need to till under the sod and start over. The lawn was patches of dead grass and didn't really recover until almost July when the mower was actually cutting the grass blades. Luckily trugreen was able to bring it back. It is now rich and lush again. I swear they were skimping on the chemicals. $500 vs $300 I guess you get what you pay for.
    - Alisha H.
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Landscaping Companies in Rockford

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