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Flooring reviews in Rockford

• A

  Jacobsen Remodeling Inc

  The kitchen floor in the house we recently purchased sagged by nearly an inch in the center. Jacobsen was able to add a beam in the basement to raise it and stabilize it. The supports for the beam were put within the existing walls and the beam was placed on the front edge of a heating duct bulkhead so it did not change the look of the basement. He offered us other options but that was the one we preferred. He was clear about the costs and kept us updated on the process and progress as they worked. His employees did excellent quality work as did the company he hired to complete the drywall.
  - Jan B.
• A

  Harper Interiors llc

  Dave was extremely responsive and helpful. He wanted the choices of carpet/flooring to be ours but was extremely knowledgeable when we had questions. He was done in a timely manner and everything was very clean when he completed the job. We will definitely use him again when we need new flooring!
  - Stacy V.
• A

  Home Maintenance Service

  Overall had a great experience using Randy and Trent as the contractors for our basement renovation. Randy was very responsive and prompt coming out to give us a free estimate on the work required. He came out within the week to take measurements and draw up rough plans for the renovation. After a few days for him to get estimates on materials and sub contractors Randy came back to go over the details of the quote. He was very knowledgeable and upfront about what work he would be completing and what would be sub-contracted. We were on a tight time frame for when we needed the work completed by and Randy went out of his way to put us on the schedule quickly. In all honesty he kept to his time schedule the best he could, the major constraints were generally involved with scheduling from the sub-contractors (excavation for our egress window, plumbers, and electricians). We did have one run in and set back with one of the sub-contractors and Randy advocated for us, and made sure that we were taken care of. He handled it very professionally and made sure we were satisfied with the final work and resolution. We were very impressed with Randy's ability to stick to a budget, and to communicate if something we wanted done would be an extra (we had a lot of those extras!). Over our eight week renovation we grew to look forward to Randy and Trent's arrival. Always jovial and out going they never made us feel out of place in our own home. If anything, it was a bitter sweet day when they completed the work as we felt like the were almost family towards the end of the project. If you are looking for a hardworking, professional contractor with years of experience that does great work at a reasonable price, Home Maintenance Service is for you. I will most certainly hire them for any future projects we need.
  - Sean Y.
• F

  McIntyre Builders Inc.

  Our experience with hiring McIntyre Builders was absolutely horrible, beyond words. In our opinion (as the paying customer) they produced horrible quality in areas of framing, drywall, paint, trim, flooring installation, tile installation, door installation, concrete flat work and cabinet installation. They transformed expensive quality materials into absolute junk. In our opinion, they (especially Arn) were horrible to do business with. They talked a great story and then completely fell down on the execution of the project. We are aware of at least one other customer who sued them. Public record of suit is 63rd district court Kent county Michigan, case number GC-D15C06976.
  - Rodney H.
• A

  Flooring Direct

  Very nice to work with an great attitudes. Hard workers .They always reached out to me as a customer took great care of us! Thank you for your awesome service an even meeting us at our home to make it easy on us.
  - Laura F.
• D

  DEGRAAF INTERIORS INC.

  I rarely write reviews, but felt this one was necessary.  I had my tub retiled in April of 2014, and the job was done very poorly.  Had the tile guy back to try to fix the problems, but it still looked terrible (tiles not lined up, grout on tile, poor finish work).  Several contacts to the sales guy, many unreturned calls.  The tile guy was very nice, but the job was just too complicated for him (He did a pretty good job on the floor, which was pretty straight forward).  Finally called the plumber that recommended DeGraaf, and told them the issues I was having.  They said that they had gotten several complaints over the past year, and had stopped recommending them.  They called DeGraaf for me, and one of the owners called me back.  Soon after that, they sent out a new tile guy who agreed that the job was done poorly, ripped the whole thing out, and did the job again--he did a nice job.  The whole process took about a year, and there was never any offer to discount my job for the poor work and poor response of the company.  Would NOT recommend!
  
  - Kevin Z.
• A

  Dreammaker Bath & Kitchen of Greater Grand Rapids

  Our house is 20+ years old so was badly in need of a major bathroom update.  Their initial estimate was somewhat higher then we wanted to spend so we reduced scope, doing some of the deconstruct of the old cabinet, new cabinet, etc ourselves.  They were amenable to this arrangement.  The project went well.  We were pleased with the services provided.  They met our expectations.The tile installation work in particular was very well done.
  
  - David R.
• A

  RIVERSHORES CO & HARDWOOD

  This is the second time I've used Rivershores for refinishing and  their work was excellent both times.  The crews are professional and competent and management always kept us informed about what was happening with the schedule.  Their ability to sand floors and leave the house immaculate is really impressive.   Equally impressive is the final results after three coats of whatever it is they use.  Plus I know from the first job they did that it will continue to look good months later.
  - frederick c.
• A

  Complete Flooring & Interiors

  We looked at ten or more stores when searching for ceramic
  tile and backsplash for our kitchen, mudrooms and bathrooms. Most were very helpful, but many places just
  didn���t have anything in our price range that thrilled us. I was very surprised at the wide range of
  prices, and some of the bizarre recommendations we had about installation.
  When we came to Complete Flooring, I was a little skeptical,
  as the website is not particularly good, and the location was odd. By the end of the process, really by the end
  of our first meeting, I was completely won over. First of all, their designer, Kristie, just
  had a great eye for finding tiles that would work well with our existing
  kitchen elements. I would never have
  thought to choose the tile she recommended on my own, but when we brought it
  home it was absolutely perfect for us, and a very good value.
  Kristie and Ryan also came out to measure the house and had excellent
  installation recommendations for our specific concerns. I would say without a doubt that they were
  the most knowledgeable people that we talked to about installation methods and
  products. We bought all of our supplies
  from them, from the tile and grout to subfloor and mastic. They helped us all along the way with our
  many questions, including follow up afterward.
  I���m very happy that we chose to purchase from them, and will
  definitely use them in the future for all of our flooring needs.
  
  
  
  - Anne H.
• A

  WEST RIVER CARPETS INC

  We looked at Vinyl sheet flooring, but it was too expensive. We settled on carpet again. Sales was fine, went smooth. They had a great selection. Access to their large selection of remnants made for a good experience selecting the carpet.
  Installation scheduling went well. Our calendars are a bit tight, so finding times went OK. We had to schedule a couple of weeks out.
  Installation went well, they were on time and professional.
  The carpet looks nice, I really can't fully rate the install at an A. Nothing is bad enough that I would have the installers back out, but I'm not as blown away as I hoped to be. The edges of the carpet at the baseboards are not as smooth as I would like, it looks a bit ragged. Also I can see the seams faintly in some sections of the carpet. Not glaringly, but just enough that I know they are there.
  
  
  
  - Paul B.