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There are 233 highly-rated local window replacement installers.

Window Replacement reviews in Rochester

  • A
    21st Century Windows
    I'm very pleasantly surprised with the work performed by 21 St. Century Windows. I expect any contractor to be: trustworthy (show up when they'll say they'll show up, and do what they say they'll do), professional (respectful interactions, respect for the house and neighbors, clean after themselves, etc), and proficient in what they do (deliver a quality product). This is the bare minimum that you'll expect from anyone providing a service and unfortunately, it seems to be rare. 21 St. Century Windows met these points. With that said,I will like to highlight where 21 St. Century Windows went above and beyond my expectations: - Cody (my main contact) wanted to solve my problem, not sell me some windows. He listened to my issues and concerns and made his best recommendations to solve my problem. I cannot stress how important this is. You hire a contractor (for the most part) because you lack the expertise and/or the appropriate tools to do something. I do not know what I don't know and I expect the contractor to guide me with his/her expertise (this to me is the true value added of hiring an expert). - I had few interactions with Mark (the owner), but he was always willing to walk me through all the technical details of the options that we where looking at. It is very frustrating when contractors are condescending and/or unwilling to explain something. This was not the case. - Tom and Jim did an amazing job with the installation. Tom's attention to detail takes an OK job to a job WELL DONE. Most people probably won't notice those finishing details, but I personally do, so this makes a big difference for me. - For reference, I ended up selecting Sunrise Windows. I think they offer the best value for the price (at least for what I was looking for). Their quality is on par with more expensive offerings, but their marketing is confusing as ****. I had to do a ton of homework to understand the details of the product, but Mark's and Cody's help walking me through the details was what convinced me in the end to go down that route.
    - Emanuel R.
  • A
    Window Plus - Home Pro USA
    Last year Windows Plus installed a bathtub liner and a glass block window at my house and did a perfect job. Cleaned up all the mess and were courteous and on time with quality work. I am so glad I went with a company that provides a manufacturers warranty. Excited to get a storm door installed next month and will continue to use home pro USA in future home improvements.
    - Leah D.
  • A
    Windows were installed within 3 weeks. Crew did an excellent job. Now if I can only get them out to install siding and gutters. They already have cancelled three install dates. Started in early may, now end of June and still waiting.
    - David S.
  • B
    Wallside Windows Inc
    We had a appointment scheduled for 4/25 that was rescheduled to Saturday 4/28 1 PM. The older gentleman that showed up wrote nothing down. We wrote down what we remember of the quote which appears to be high after some investigation. We wanted to send our summary of the quote to our sales rep with some modifications only to find we have no email address. Our quote 3 master bath room windows. 1 slider temp class, 1 double casement temp class, 1 have circle - $3000! $1000 per window! 1 master bed room slider 1 bath room casement temp class 2 front bed room double casement 1 back bed slider 1 lower office double casement 2 kitchen slider 1 laundry room slider 1 door wall -$1633 15 windows and 1 door wall ��� $10,705
    - Ron P.
  • A
    Pure Energy Window Company
    It was wonderful. The installers work for Pure Energy and are not sub-contractors which I like. They were very professional, but were friendly at the same time. I would hire them again in a heartbeat. My house was built in 1956 and had the original windows, with storm windows you had to put in and take out. I had a new furnace but when it got cold out it could not keep up with the heat loss, so it was always cold in the house. Not anymore. I love my new windows.
    - Susan P.
  • A
    Metro Glass Block Inc
    They were great to work with. They came out very quickly to give an estimate and installed the windows a few days later. Both the guy that gave the estimate and the installer were very nice and professional. The installer also did a great job cleaning up. I am very pleased with the job they did and their service.
    - Carrie H.
  • A
    I couldn't have been happier with the quality and price. I hold myself to a very high quality standard, which this company has met. Derrick was the construction manager for the entire job. If I had a question my phone calls or texts were returned promptly. He was also on site when each phase of remodeling was started just in case I had questions. I will be using Shelby Home Improvement for any future remodeling.
    - Michael B.
  • A
    Glass Doctor of Michigan
    They were on time, prompt, they did an excellent job and they picked up & cleaned all the broken glass from the basement. and they cut the size of the glass for the basement windows as well. The job was for $200 job but they had a $25 coupon for a job $200 or more availed. I would definitely used them again.
    - Robert & Carmie T.
  • A
    Wallside Windows Inc
    They've been good.  I would even say that there was one thing that I was unhappy with and I called them and they didn't challenge me, they fixed the problem, they were receptive to my critique and they made it right at no charge so you know I would say it's an A.
    - Donna L.
  • B
    Performance Residential Remodeling
    Very pleased with the experience from the low pressure salesperson to the install and final product. Very happy with my new windows that replaced original 40 year old windows. The crew arrived on time as scheduled, worked hard all day and cleaned up all remnants of the install spotless. They even re-hung my window blinds! Overall, very happy!
    - Jennifer A.
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Window Replacement Installers in Rochester

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