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Roofing reviews in Rochester

  • F
    Advanced Gutters and Gutter Protection
    This was a very unprofessional experience. I claimed the coupon offered on Angies List and setup a consultation with Keith the owner. He didn't show up for the scheduled time and when I called him his excuse was he had a funeral the previous weekend, which somehow absolves him from customer care. This was the first red flag. He assured me he could come a few hours later and did show up. He went through the consultation without actually showing me any samples of the gutter guards he would be installing. He proceeded to not only give me his price but then boast that several other companies in the area use him for installation anyways and rambled off, and wrote down on my quote, what they would charge, which was substantially higher than his quote. This was another red flag. This was on a Monday and he said he might be able to have the project done by that Thursday. I made the mistake of accepting his quote and giving him a deposit. After six weeks of excuses, including telling me they would be there the next day to only cancel on me, I finally requested my deposit back which I am still waiting on, even though he agreed to return it. He (Advanced Gutter) did not do the work, they did not return my deposit, and in the end did not honor the coupon.
    - Tony D.
  • A
    Paramount Building Inc.
    I've used Paramount a couple of times now, and I'm very impressed with and trust their work. The crew worked hard and cleaned up well especially this last job of building a saddle behind the chimney. The owner cares about his customers and does honest work. I plan to use Paramount in the future and highly recommend it to my friends and anyone who needs roof service.
    - Jony M.
  • A
    SureGuard Roofing & Maintenance
    I first contacted the company because a tree limb destroyed part of a gutter that needed to be replaced. The gutters in general, however, were failing to hold back gushing water during storms. In talking to the technician and looking at the roof, I learned that my gutters were most likely too small for the roof surface area and some of the gutters on the second story were definitely off kilter. Dillon gave me an estimate for gutter replacement that seemed reasonable on site and suggested I opt for the black gutters which look really cool. I would never have thought of that color on my own. All of my interactions with the company were good- they were polite upon initial contact, called when they were going to come late, actually showed up in person for the appointment, which for me is very important, and took the time to answer my questions. The work was completed in a timely manner.
    - Stacey H.
  • F
    Alloy Gutter Inc
    I CALLED ALLOY GUTTER, ONE WEEK AGO, AND TOLD THEM I NEEDED MY EXISTING GUTTERS TAKEN DOWN, AND NEW GUTTERS INSTALLED, ALONG WITH GUTTER LEAF PROTECTION. I WAS TOLD, THAT AN ESTIMATOR WOULD CALL ME, TO SCHEDULE AN APPOINTMENT, AT MY HOME. NOBODY FROM ALLOY GUTTER, EVER CALLED ME BACK - WHAT OUTSTANDING SERVICE ! IMPO, MUST BE " FAT & HAPPY ", LIKE MANY OTHER HOME REMODELERS HAVE BEEN, FOR MANY YEARS NOW - BUT THAT'S ABOUT TO CHANGE, SOON ENOUGH, AND THEY'LL BE FORCED, TO " GET THE RELIGION ", IF THEY WANT TO STAY IN BUSINESS. BASED UPON THEIR TOTAL LACK OF RESPONSIVENESS, I WOULD DEFINITELY NOT RECOMMEND, HIRING THIS COMPANY, AS THEIR ARE MANY OTHER COMPETING COMPANY'S, ALL HIGHLY RATED, ON ANGIE'S LIST, THAT DO THE SAME EXACT TYPE OF WORK.
    - Paul K. R.
  • C
    Advanced Gutters and Gutter Protection
    Took longer than expected. Little communication on situation. Issues with gutter color were part of delay (took two visits to get right color). Took three visits to get 6ft piece of gutter replaced. after two weeks.
    - Diego C.
  • A
    Somerset Painting & Professional Improvements
    Our Chimney had woodpecker damage. - We thought the boards needed to be replaced - Somerset suggested patching instead ---- Turned out great A Gutter was clogging, retaining water, harboring bees or wasps and growing weeds. - The gutter cleaning guys would not touch it! - Somerset suggested a wider gutter with a steeper grade -- would handle more water -- would move it along faster ---- Works great! Our garage floor was epoxied by previous owners. - after a few years it started to fail - we tried self repairs w/o success - Somerset suggested starting over -- grinding it all off -- new epoxy -- Topcoat is a non-slip surface ---- We are very pleased with the new floor! All jobs were completed on time and at the quoted price!
    - JJ S.
  • A
    Precision Gutters
    Perfectly. Rick is easy to work with. Came by with a quote and suggested enhancements of present system of drainage [suggested draining from both ends of an overloaded gutter], showed up when promised to do the work, worked efficiently with a great crew, cleaned up well afterward and I am completely satisfied.
    - andrew w.
  • D
    Klean Gutters Midwest
    2 years ago we had all gutters and guards put on our house. The first crew did not do it correctly and a new crew had to come out to correctly put on the gutters. First Winter we had tons of icicles. Now going into the second Winter are gutters are leaking at many corners and we even have icicles forming between the gutter and the wood boards. I called and sent emails with the videos of all problems. I was told we would need a service call and they would get back to me to schedule. This was three weeks ago. Called two days ago and left a message with no return call. We paid close to $6000 for an unreliable product and unexceptional service!
    - Lisa P.
  • A
    Michigan Elite Window Cleaning LLC
    Excellent experience from original quote to job completion. On the scheduled work date, Mike and Kevin arrived on time, were very professional, and did an excellent job. We highly recommend Michigan Elite Window Cleaning.
    - MARIANNE M.
  • A
    Richards Roofing
    The very friendly roofer came and caulked around the flashing where it had been leaking. He inspected the roof and said we had another 5 years or so. No charge for this visit so we will be happy to hire them when the time comes for our roof replacement!
    - Jan B.
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Roofing Contractors in Rochester

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