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There are 129 highly-rated local Outdoor Services.

Outdoor Living reviews in Rochester

  • A
    Life Construction and Design
    Mike and his team were efficient, responsive, and professional. The work was done quickly and with complete satisfaction. His crew always cleaned up thoroughly at the end of the day and interacting with them was always pleasant. I liked that Mike would talk through each stage of the project and was very accommodating to make requested adjustments. I would absolutely hire Life Construction & Design for a future project!
    - Lindell H.
  • A
    All Spas Serviced
    Our spa pump was leaking, Michael came to our home, took the leaking pump with him because it had an old style impeller. He returned a few days later with a newly rebuilt spa pump, installed it and he ensured that we had no leaks. We were very pleased with his service and it was considerably cheaper than a new pump.
    - Brian D.
  • A
    Michigan's Best Deck Builders
    beautifully! From the first meeting with Warren to explain what we were looking for, he offered suggestions and advice and then came back with a reasonable estimate. When the construction was started, the workers were professional and the new screen porch is beautiful. It far exceeded our expectations! We love it.
    - Ruth A.
  • A
    Oscar's Pool Service
    The response from Oscar's Pool Service was quick and very professional. We scheduled the time for pool closing and they were very prompt and efficient. As we were looking for more than a company that closes and opens pools we will definitely contact for service and repairs on our pool.
    - Noreen M.
  • F
    Pure Water Pools
    The service to our pool was always ok and I had no problems. Except the cost was to high in my opinion. The tenants told me that PWP would skip a week or come Friday one week and then next week Wednesday again instead of keeping it a fixed week to week visit. What made me stop working with them was, that they put a lean on my house, when a tenant didn't pay her bills in time. They didn't have a contract with me and they did not inform me about the lean. It took me 1.5 years to get them to remove the lean, after all bills were paid by the tenant. What I don't understand to this day and they never called back to explain, was that I was talking to them frequently about the open bills from my tenant and I was helping to get the tenant to pay the bills. I tld them is worse comes to worse, I would pay and get the money from the tenant. They just ignored this.
    - Markus M.
  • D
    Precision Pool Service Inc
    Extremely high estimate.
    Need 4 corners of metal coping anchored to cement pool deck.  3 screws in each corner, total of 12 screws.  
    Estimate for $750.  
    It took all I had not to keep a straight face.  I think I'll have my 8 yr old do it for $20.
    Need water suctioned from behind liner, and 3-4 wrinkles smoothed out.   
    Estimate for $1,000
    It's almost like these guys don't want to be bothered with anything but huge, expensive jobs !?!!?
    I got an estimate from them two years ago (2013) for renovations; they were high then, but I thought I'd give them a second chance.
    2013 Estimates:
    Precision Pools $17,860 (40% higher!)
    Summer Fun Pools $14,450 (13% higher)
    Lakeside Pools $12,750
    Why anyone would use these guys is beyond me.  

    - Bryan D.
  • A
    SRI Construction
    Wow! We are extremely pleased with the results. John was very professional and knowledgeable. It was very easy to work with him. He was patient with us, even when we asked for changes from the original plans. It was nice to work with a Christian builder. He was honest and trustworthy. We were so pleased that we have contracted with him to return to do some more work in our house.
    - Sherry K.
  • F
    This was the last time that we will use Gillette Brothers. Their service has continually declined. This pool opening was horrible. The technician opened the pool in the middle of a lightening and thunder storm. Obviously they were in a hurry due to the weather. We thought that they might return when the weather improved but they did not. The job was done very poorly as we discovered a few days later when the water cleared. There were inches of leaves and grime left in the bottom of the pool. Upon calling the office to report the quality of the work, Gillette Brothers denied all responsibility. They claimed that the service was performed properly and that they would have to charge for another service call to clean it further.
    One of their technicians just happened to be next door opening our neighbor's pool at the time of our call. We asked if they would have him come over to look at the quality of the work that was done just a few days prior. Initially they refused and continued to argue that they were not at fault. Finally after much arguing, they agreed to have the technician next door come over. He did so and came to speak with me after cleaning the pool again. He was very apologetic and absolutely assured me that the pool was NOT opened properly. I told him that we wondered because it was done in a thunderstorm and there was only 1/2 a bag of leaves and residue left for the trash. He told me he had just taken 5 full bags of leaves and residue out of our neighbor's pool. He was extremely apologetic and did a good job of resolving the problem. However, we were told by the Gillette Brother's office not to call for their service again. We agreed.
    Today we had another company come out to close our pool. We discovered that the plugs for closing the pool were not here. Upon calling Gillette Brothers they told us that they take the plugs as we do not own them. That is an outright lie. The plugs were ours and were here with the house and the pool when we purchased the house. We have always kept a basket of the plugs in the basement when not in use. We assumed that Gillette Brothers had put them with the pool cover in a separate garage in the spring since they were not given to us and not left by the door after the opening. But we discovered today that they stole our plugs to close the pool and now we will have to purchase new plugs to have it closed. The company closing it also has to make a return trip.
    We had used Gillette Brothers for about 3 years and the service continually declined. The quality of the work was entirely dependent on the technician, his knowledge and work ethic. Sometimes the work was done well. Other times the service was terrible including technicians that did not even know that we had a salt chlorinated pool. These technicians were adding all kinds of chemicals and chlorine and sending us the bill. We maintained the pool ourselves for the entire season this year and spent next to nothing on chemical maintenance.
    The biggest problem with this company is that they fail to accept any responsibility for their errors. The consistency and quality of work greatly varies. When it is sub-par they argue and want to be paid more for follow-up. Customer service and integrity are not their priorities.
    - Brian D.
  • A
    All Spas Serviced
    I have been working with Mike, since last about a Hot tub issue that was caused by another company. He came out several times to check on the repairs another company did wrong. He helped me to get the correct part ordered and he then installed it 7/5/14. He also let me know how to adjust the timing on the pump and explained each operation. I would highly recommend MIke, he's honest and dependable and I would not call anybody else for my Hot Tub repair. Always returned my calls.
    - Theresa M.
  • D
    Precision Pool Service Inc
    Very high quote compared to two other companies.
    Work to be done: New liner & coping, new vermiculite bottom, new piping, install stairs, install light, new heater, new filter.
    Precision Pools $17,860
    Summer Fun Pools $14,450
    Lakeside Pools $12,750
    When I called to discuss the quote and see if they would come down in price, they said no and did not seem to care that they were so high.  I guess they don't need any new customers.
    - Bryan D.
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Outdoor Services in Rochester

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