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Hospital Care reviews in Rochester

  • A
    St Joseph Mercy Oakland
    I was very pleased with the doctors and staff. They were professional, attentive, and competent. My stay lasted
    6 days and in that time, they took care of my every need and answered any questions and/or concerns I had.
    The only thing that I didn't like was the food service. It didn't cater to people with allergies/sensitivities to
    preservatives. When I ordered a plate of fresh-cut fruit, it tasted as if it had been dipped in some kind of
    fluid first. The fruit tasted all the same and definitely not like fruit should taste. I found it impossible to
    eat from their menu.
    - Maria C.
  • A
    Crittenton Hospital Medical Center
    They are literally about three minutes from my house and they are fine. They did everything they needed to. The physical therapy was at a different location but it is still managed by the hospital. I go to the hospital because it is close; we don't use the emergency room much and we mainly use them because most of our doctors work out of there. They continued to re bill our insurance company for services in January 2012, that was paid and they are still re billing it; it happened again this week and we paid again.
    - Susan S.
  • A
    Henry Ford Hospital
    They are fantastic. The doctors are great and the staff is very helpful. They seem to care about you and that you happen to be there. I've had blood drawn and we had a nice conversation. They are very professional and very thorough.
    - DIANE G.
  • A
    William Beaumont Hospital Group
    It is very easy to setup whatever test you need to have done.  They explain how to prepare for the test, how to get there, when to arrive.  This is followed up with a letter going over all the information given on the phone. When you go for your test they have a very efficient system for taking you to the testing area in a timely manner.
    - Rita G.
  • A
    Crittenton Hospital Medical Center
    Caroline and Her Boss Bernie were excellent in every aspect of the visit. They contacted the primary Doctor and also the Cardiologist just to insure they had the information and even got me a sooner office time for the follow up visit. As I waited for the contacted doctors reply each made sure I was fully informed. I feel they both went way above the what was expected to insure my situation was being taken care of and that the necessary next steps were in place. I felt fully informed and that I was under the care of the gold standard in professional medical personnel. And this from someone who has a hard time trusting the medical field. I figure they don't want you to die but also they don't want to fully cure you, who will make the car payment???

    - bruce l.
  • D
    Crittenton Hospital Medical Center
    I went back because the first time I went there for surgery I liked them a lot. I went there even though my doctor does not practice out of that hospital because I had such a good experience the first time. It was a horrible experience and I will probably not go back there again. There was a lot of noise at night and there was big banging. Once my IV was bleeding and the nurse had to take it out and she didn't have gloves on when she did that. When it came to pain meds, I could have pills or I could have it in my IV; I wanted it in my IV. The nurse showed me that I didn't have any of that option left and I would have to take the pills. When the doctor told me he wanted me to stay an extra night, I told him that the only way I would do that was if I could have the pain meds through my IV. He said that that was an open order so the nurse lied to me and I don't know why. I just couldn't understand why the nurse would lie to me and insist on me taking the pill instead of the IV. The bathroom was filthy and it was horrible. There was a urine catcher in the bathroom and it just sat there with urine in it. It could have been someone else's urine. They brought in a patient who had to lie on her stomach and her snoring was so loud they asked me if I wanted earplugs. That's why I wanted the pain meds at night and the IV meds worked faster. I kept asking them to keep the door shut but every time a nurse would come in, she'd leave it open. When I rang the bell, I could hear them say, and ldquo;It's her again.and rdquo; However, they did come when I rang the bell. It was just a mess. Even when I signed in they asked me questions about why something wasn't done like it was a planned surgery. I kept telling them it was an emergency and there wasn't time to do those things. It's been awhile but I still remember being really upset. Other than the room and the bathroom, the facility is nice. As for availability, I got right in. The effectiveness of treatment is really about what the doctor did. I wouldn't go back there. Maybe I would go back there if it wasn't that floor since I did have an okay experience before. It really upset me because I liked the hospital before and it is close.
    - Louis G.
  • A
    Crittenton Hospital Medical Center
    Everything was fine. I would recommend the hospital. The staff and the nurses were great. They were very helpful. The food was not so good. They stay was very good. I have something that can't be cured so it is not their fault.
    - Jan C.
  • A
    Crittenton Hospital Medical Center
    I have been going there for about 35 years. The service is good and I am satisfied with them. They have done some changes and improvements which have been very good. They have grown and built additional facilities. They have office building attached to it. Overall we have been very pleased with them.
    - THOMAS C.
  • A
    Crittenton Hospital Medical Center
    I also had two surgeries there 10 months ago. That's the place you almost like to go to, because they're so friendly. They make you feel good. They're very friendly.
    - Chuck J.
  • A
    Harbor Oaks Hospital
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    - Linda S.
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Hospitals in Rochester

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