Get matched with top Garage Door Repairs in Rochester

There are 79 highly-rated local garage door repairs.

Garage Door Repair And Installation reviews in Rochester

  • F
    Swift Garage Door Repairs
    BUYER BEWARE - The tech lied, and the company won't stand by what he sold me. I suppose I should have been more wary when they had to come look at my garage to provide a quote instead of giving me prices over the phone like everyone else did. The tech quoted prices for the repair including either a 5 or 10 year parts AND labor warranty. Thank God I was smart enough not to purchase the 10-year plan for an additional $50 because I discovered upon signing the receipt after the work was done that the warranty DID NOT include labor as I had been told. The tech told me, "Don't worry. They'll take care of you." I immediately called the company and requested a commitment in writing for what I had purchased, only to be told many times that a 90-day labor warranty is industry standard, and she wasn't there to verify what I had been told. I explained I wasn't interested in industry standard and reiterated that the tech had repeatedly assured me that I purchased a 5-year parts AND labor warranty, even going so far as to say it didn't matter because the spring wasn't going to break in 5 years. I also told her that I would have used a different company to perform the repair if in fact I'd been told the warranty did not include labor. She closed the conversation indicating that she would have to talk to the owner, and someone would call me back in 48 hours. As of my writing this review, they have not called me. As for the repair itself, it seems to be quality, as the springs were replaced and my garage door is working. However, I'm not confident I can trust I actually received the 10,000 cycle springs I was told I purchased, or that I won't need to replace them before the 5-year window. UPDATE:The company has since emailed me indicating they agree with me and have supplied, in writing, a 5 year parts and labor warranty.
    - Krystyn I.
  • A
    J and B Doors
    Excellent service. Spoke with Kyle to get quote (very reasonable) and set up same day service call. Jason arrived promptly at the agreed time and the work was done in 30 minutes or less. Jason showed me everything he had done. He had tightened up any loose parts he came across plus oiled the tracks. When he finished, he made sure the door was hooked up to the opener and worked. He also advised us to oil the track twice a year. It was very quiet (!) and worked beautifully. 3-Year Parts & Labor Warranty. Very courteous, professional and helpful. Definitely recommend J & B Doors for this type of service. Thanks, guys!
    - Julie P.
  • A
    Town & Country Door LLC
    The service tech, Brian, was on time and he was courteous and kind. He explained the problem and fixed it quickly. He showed us how to avoid future problems. I would definitely call them first if I have problems in the future.
    - Leonard S.
  • A
    Tarnow Doors Inc
    They were very responsive, replaced 2 springs for $196 less a Angie's List coupon of $10. Russ did a great job, very professional. After replacing the springs he oiled all of the hinges which was a nice bonus. Would hire Tarnow again without question.
    - Larry H.
  • A
    Town & Country Door LLC
    Technician was very polite and professional. He completed the work very fast and adjusted the door to perfection. He explained many things about the doors and how they function. Great company to work with.
    - Keith O.
  • A
    Town & Country Door LLC
    My technician Phoenix arrived on time (on a Sunday) and performed the spring replacement very quickly. Very courteous and professional. This is the second time I have used them and am very satisfied. Highly recommend.
    - Michael Z.
  • A
    Proper Garage Doors LLC
    Garage door wheels off tracks. We called Chris late at night- 10:00 pm. He came out within 20 minutes and repair was done in under an hour. We are so impressed with the level of professionalism and also the price for being after hours was incredibly fair, if not under what we thought it should be. Thank you to Chris, we will only go with you for our garage door needs!
    - Amy P.
  • A
    Mammoth Door & Construction Services
    Mike the service technician arrived on time and went right to work. He finished in about one hour and explained the work he performed. Everything looked and operated as expected. Mike is a very friendly and personable technician and did a great job.
    - Walter P.
  • A
    A-1 Garage Door Repair Systems of Michigan
    From start to finish it was a positive, friendly, professional experience. I had a service rep (Bill) out on Monday with a quote which I believed was fair. He was friendly, courteous, very knowledgeable about the products and installation process and, quite importantly, on time for the scheduled appointment. On Wednesday I called to place the order and schedule the work. As they had all the parts in stock they came out the very next day and installed the new door and new door opener. To me this was serendipity as another company quoted me a steeper price and couldn't do the work for about 4-6 weeks and expected half of the quote as a down payment. Dennis, the install technician, was on time, friendly, courteous, and professional. He installed the door and opener in less than 4 hours and did an excellent job. He walked me through the features on the new opener so I was confident with its functions. He was also very helpful in that there was some "stuff" which needed to be put back into the garage and he offered then put it all back in place for me...THANK YOU DENNIS. I would recommend this company to anyone needing garage work done.
    - Barbara D.
  • A
    A-1 Garage Door Repair Systems of Michigan
    A-1 gave a ballpark estimate over the phone and scheduled a service check quickly. The installer arrived and time and did his inspection quickly. He reviewed repair and replacement options with me carefully, and was easy to understand and not pushy. After agreeing to the work, he had all of the equipment in his truck and started right away. Finished in a couple hours and everything worked great. Ended up with a LiftMaster belt opener and am very happy so far.
    - Brian C.
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Garage Door Repairs in Rochester

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