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Tire Buying And Repair reviews in Rochester

  • D
    Discount Tire
    After more than 15 years as a loyal customer we are very unhappy with the last few experiences at Discount Tire Rochester Hills and will need to take our business elsewhere. Today I waited 45 minutes before asking and they hadn���t done a 5 minute job. They only needed to swap out a single wheel where the new tire was already mounted to the original rim and ready to swap! A 5 minute job!They did not tell me there would be any wait while telling other customers over an hour. One customer checked in with me was told long wait and his tires were put on the rim in a half hour. Ended up taking the wheel with me to swap myself at home, a 10min job. The wait times have been over 2 hours lately where my wife waited while many customers came and went and the job miraculously got started the minute after she inquired why she was waiting so long. Few days ago they sold my wife an entire wheel and tire to reduce our downtime when getting a flat (common on run flats) but it wasn���t beneficial at all. Same guy checked me in today. Why did we waste our money?! Recently tried to keep loyalty and purchased 2 very expensive new tires and road hazard coverage for all 4 tires. I want a refund on unused road hazard coverage and to return the new wheel and tire. I will be contacting the manager. We will need to try Belle Tire after all these years or see if our awesome local repair shop, South Street makes sense.
    - Valaria J.
  • A
    Belle Tire
    They gave me an online quote which was too low but they stood by it when I went in on that car, and they gave me the reduced price. I was kind of shocked. I thought they would kind of squirm out of it. It was kind of a nice thing.
    - David T.
  • A
    Belle Tire
    Belle Tire is great! My family and I have been dealing with them for 25 years. I always shop their prices to keep them honest but they always seem to beat the competition.
    The only problem is they do not take appointments, so you either have to wait or drop the car off and get a ride.
    - Robert T.
  • A
    Rochester Hills Tire
    They changed the oil and the coolant but called me and advised that the rear brakes were in good shape and did not need to be changed. I had assumed that my car would need rear brakes as it had over 100,000 miles on it (the front brakes had been replaced twice).
    I was amazed that this store declined to do a requested repair because it didn't need to be done.
    I have also in the past purchased tires and had the suspension repaired at this facility. I have never been dissappointed -
    - David T.
  • A
    North Hill Marathon Auto Service Center
    I have trusted my car(s) to NorthHill marathon for over 10 years and have been completely happy with the work they have done for us over the years. Recently I purchased tires for one of my vehicles and was so pleased with the quality and orice that I have replaced the tires on two other vehicles thru them.
    - Thomas N.
  • A
    Belle Tire
    I took my recently acquired and quot;newand quot; car in to Belle Tire that morning because I had run over a deer carcass in my lane after dark the night before. I explained what had happened and the desk person asked if I could wait a few minutes until they had a vacancy to put it up.I did. Within half an hour I had the verdict. There was no damage detectable and the mechanic had removed some and quot;deer debrisand quot;. I pulled out my wallet and was told and quot;there's no chargeand quot;. I am a regular, though infrequent, customer of this Belle Tire location and keep finding good reasons to keep going back.
    - Toni G.
  • A
    Huntington Ford
    My experience has been very good. They are friendly. For the most part the work gets done the first time around. They always call and let me know what they are doing and how much it is going to cost. Apart from the service, they would probably do better if they call ahead and set up an appointment except for minor things like oil changes. The other thing is if we are looking for a new car there are some extra friendly salesmen. I made friends with quite a few of them over the past 20 years.
    - Milo F.
  • B
    Belle Tire
    Purchased 4 new Michelin Defender Tires for my 2004 Chevy Astro AWD. Left the vehicle with Belle Tire while I was out of town, because the tires had to be shipped from Kalamazoo to Rochester Hills, which would take a few days. When I returned, the vehicle was ready as promised. Everything has been been great so far (7 weeks). Belle also corrected a slow leak I had been experiencing prior to the new tires (the rims needed a bit of clean up to fix the issue).
    - Conn G.
  • A
    Rochester Hills Tire
    They are great. They take care of all our auto service needs. They make sure to keep a service record and take care of the maintenance needs, without me having to worry about it. They are honest and reliable.
    - Deanna C.
  • A
    Rochester Hills Tire
    I bought tires from them and so they will switch the tires for me for free. They have always been very friendly and very fair. Their prices were good and they matched another place that I had got on the internet. I have been completely satisfied with everything they have done. They are good and I would recommend them.
    - THOMAS C.
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Tire Shops in Rochester

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