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Dog Grooming reviews in Rochester Hills

  • D
    K 9 CUTS
    Terrible.  My dog got a bad case of fleas going to this place.  the groomers are very unprofessional.  tatto's, crazy color hair.  Never would I bring my dog there again.
    Not exact on the date.  don't remember
    - Debra K.
  • D
    Wet Noses Pet Camp Five Star
    We have boarded our two dogs with Wet Noses several times over the last few years, and we've never had any problems...until this last time.
    We picked our dogs up late last week after a 2-night boarding. Almost immediately. I noticed that something was wrong with one of my dogs. She was panting and grunting, and her belly was so swollen that it touched the floor when she stood. I raced her to the vet where she was diagnosed with food bloat, a serious condition caused by overfeeding that can quickly become fatal if not treated.
    It was then that I noticed that the food container I'd left with Wet Noses was almost completely empty (it should have still been half-full for the amount of time that they were boarded). My dog had been severely overfed. Clearly, someone made a mistake. Instead of apologizing and offering to pay the vet bill, however, the owners (Ron and Cathy) have been extremely difficult to work with. They have made excuse after excuse. Nobody called over the weekend to check on my dog. Nobody has taken any responsibility. And they are not, as of yet, covering our vet bill. Ron kept saying that I should not be upset and that they should not be held responsible because and quot;this is the first time this has happened.and quot; Unfortunately, when dealing with the health and safety of living creatures, one time is too many.
    I find the lack of professionalism and apathy to be utterly appalling, and I can't even imagine what would have happened to my dog if we had not picked her up when we did. I strongly urge dog owners to think twice before they board their dogs here. The facilities and customer service may seem acceptable at first...until there is a problem.


    - Meredith M.
  • A
    K 9 CUTS
    The hair cut was ok, nothing special and we have had better, but it was good enough. We made an appointment to take him back on the 17th but couldn't make it due to medical emergencies so we rescheduled to January 21. The person on the phone said it would be no problem and verified the date and time (we have a recording of the telephone call.) It takes us 45 minutes to get there so when we arrived at the appointed time on January 21 we were planning on dropping off the dog and meeting someone for lunch. That should have eaten up the 2 hour estimate just nicely. Plans were all made but imagine our surprise when the girl at the counter said she didn't have a reservation for our dog and could not find the card for him either. Her solution was for us to leave him for 4 or 5 hours until she could "get around to doing him." Since our plans were now completely shot and we had another appointment later in the day, we had no choice but to cancel lunch and take our dog back home without a bath and haircut. Before leaving we asked to have the owner call us.
    It has now been 2 weeks and the owner never called.
    They must have a lot of business besides ours, because we will never go back or recommend them again.
    - Allen M.
  • A
    Troy Grooming
    Everything went smoothly from the phone to arrange a time to drop my 5 mo old pup off to when i pick him up. Services provided were great and they seemed like they really cared about my dog and his well being. Great specials on their website. Friendly and courteous service!
    - Janice T.
  • A
    Wet Noses Pet Camp Five Star
    My dogs love going to Wet Noses! We take them regularly for day care and
    socialization. We board them there when we're out of town and have them
    groomed there. Cathy and Ron go out of thier way to make my dogs
    comfortable.
    Like all dogs, mine have individual quirks. One dog
    gets very anxious walking into the group of waiting dogs on the other side
    of the gate when she arrives. Cathy and Ron thought about and solved
    this high anxiety issue by passing her over the fence to the attendant
    who puts her on top of the play house. Now not only is my dog not
    intimidated by the group, she starts out as the and quot;top dogand quot; and works her
    way in at her own pace.
    My other dog doesn't like to be inside
    the fenced in area, so he has taken to jumping the fence. In there
    common sense way, Cathy and Ron have accepted his preference and allow him
    to be outside the fence in the walk way. He's still supervised and has
    no access to anything but the dog safe area.
    Thanks Cathy and Ron! I am so glad you run this business in my area.
    - Ann M.
  • A
    PETSMART/PETSHOTEL
    Located inside PetSmart, this boarding facility took great care of my German Shepherd. At drop off, they looked her over and asked questions about her temperament and likes/dislikes. They charge different rates for different sizes of animals, but $23 per night was comparable. The nice thing is that it's per night instead of per day, so it's cheaper for short stays. I selected a la carte services like group play time and doggie day camp (which covered my late pick up fee). My dog came home exhausted from playing all day, but she loved it. They provided a "Pawgress Report" at pick up, with details of how she did with meal times, playing and bed time. They just opened a few months ago, but they're great.
    - Carrie D.
  • A
    ROCHESTER VETERINARY HOSPITAL
    So it was like $20 for each cat. I love this clinic, we've tried several.
    - ann m.
  • A
    Pampered Pet Mobile LLC
    No longer accepting new customers
    - Angie M.
  • D
    Wet Noses Pet Camp Five Star
    unknown
    - James I.
  • A
    Naomi Berhmann Pet Care and Grooming
    .
    - Tom M.
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Dog Groomers in Rochester Hills

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