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Locksmith reviews in Rochester Hills

Real People ~ Real Reviews ~ Real Results

  • Was able to schedule an appointment quickly. Arrived on time, completed work as discussed and provided suggestions for improvement. Provided details about the work he was going to complete and the best way to do so. Cleaned up the work area on completion. If ever a lick smith is required in the future, this is who I will call.
    - Janis S.
  • These folks were amazing! We have an old desk cabinet with a locking drop down desktop and the original (large, ornamental) key had broken off inside the lock making it impossible to be opened. We took the cabinet to their shop and to our surprise they told us they could not only make a new (similarly ornamental) key, but it would be ready in a couple hours! They kept their word and called a couple hours later. We picked up the cabinet and key. We didn't ask for a rush job at all and were very happy to have everything fixed in such short order. WONDERFUL service.
    In fact, they'd estimated the cost when we dropped the cabinet off. When we picked it up, we were informed that the work involved much more than they'd anticipated (apparently the key that broke off in the lock was not the original and they had to create a new key from scratch) but they did NOT change the price they'd quoted at all. THAT's some genuinely nice business people!
    Besides all this, a visit to their shop should be on tourist maps. It's an old house decorated up with lots of decorative keys, awards, and some interesting safety trinkets in showcases. We enjoyed the few minutes we waited while other customers were served. Very quaint, small-town feel. Real A+ service all the way around.
    - Robin M.
  • He was very prompt and came right over when I called because he was just leaving another job. I appriciated that he could come out right away.
    He said it would be $75 and that would include a $55 service charge plus $10 for each lock. When he got here he had problems with the first lock but didn't tell me it was going to cost more. An hour later when he was done it was $140 instead because he said it was a difficult lock.
    I also have an expensive brass plate on the other door and he scratched it up.
    After he left, I called him back and told him that I couldn't use the key in my front door. He said he had already showed me how and I just couldn't do it, which I didn't appreciate. I was able to eventually figure it out but I thought this was unprofessional.
    - REBECCA B.
  • Becky was very helpful and passed me on to one of the locksmiths on the phone. He talked me through what I would need to do myself so that they wouldn't have to come out. His instructions worked and they saved me the money and time on a visit. They were kind, helpful, and professional.
    - Michael M.
  • Jeff was courteous, quick and efficient when he arrived to rekey three entry/exit locks in my home. His rates were also reasonable. I would definitely refer him to others and use his services again should the need arise.
    - Keisha M.
  • They had also demonstrated the use of the 'combination key less entry' and offered it for our house. It is a touchdown type of entry, where you just have to put in your pass code and it unlocks the door. That was very convenient. We found them very prompt and courteous during their services.
    - Vincent F.
  • When Solomon representative arrived, we went over what I wanted to have done. He gave me the itemized price, and total price of work to be done up front.  He started at the front door of the house, and worked his way throughtout.  After he completed changing/installing locks, he went outside and made the keys.  He allowed me to use the keys in each new lock before he left.
    I was very pleased with the work.  He was a good worker, and courteous as well.
    - WILDA B.
  • I found them on the internet, I should have check Angies list first.  Another local locksmith sounded "drugged" on the phone, so I went with Run Local Locksmith.  They could not price or estimate over the phone,   The dispatcher said $15 to take a look and $19 or up per lock - the technician needs to take a look.   I scheduled it and even as she hung up abruptly,  The technician called earlier, and then arrived on time took a look and estimated $55+19 per re-key per lock or $225 with teh $15 visitation charge.  I could have said no, but I thought it was probably an okay rate.  In 20 mins he dismanteled the 3 locks and replaced the key-pins and provided 2 keys and completed the job.  The technician's license was from CA and valid and it appears they don't have a location, since they are only mobile.  I check similar locksmith work on Angies list and they ranged $60-100 the most for typical jobs.
    - Urban D.
  • It went great from when I call him to the end. left him alone to do the work. Very  hard worker and he was very clean. Jeff does not dig deep in your wallet, He works with you on the price. :)
    - Rafid J.
  • We were so lucky that Chris could come on short notice! I'd decided to replace the hardware on the back door of our new house in order to change the lock since we'd just taken possession. Unfortunately, the hole for the deadbolt was way too small so I couldn't get the new lock to work right. Chris came right over that night and fixed it so we wouldn't have to sleep with a giant hole in the back door, and also made all of the other locks in the house match and work with a single key! Much better for my keychain. His fee was a $60 flat fee regardless of distance plus $10 per lock. Very fair and worth the price!
    - MELISSA AND BRET H.
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Locksmiths in Rochester Hills

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