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Cleaning reviews in Rochester Hills

  • A
    Your Maid Service
    The Your Maid Service crew is so thorough and accommodating! They are willing to work around your schedule as much as possible, are communicative about everything and do a fantastic job. The house always smells so good after they leave! I am so glad to have found them!!
    - Alicia G.
  • A
    Your Maid Service
    We have used this service for several years and couldn���t be more satisfied. They are honest and completely dependable. Communication is very open and welcome. I found them to be flexible when I needed a schedule adjustment. Best of all they do an outstanding cleaning. My favorite day of the month!
    - Carol S.
  • A
    Indoor Environmental
    Moe was great. He responded quickly and was able to get to me the next day. He was able to diagnose my problem quickly and went to work. He was able to repair my dryer vent that had come detached and make sure the problem won't happen again. He also found an issue with the way the vent was put together and repaired that as well. His price was very reasonable considering the time spent on the repair. If I ever need anything done with my dryer vents in the future Indoor Environmental will be my first call.
    - Brian C.
  • A
    Restoration Tile and Grout
    I had the company over last September. They have been over twice since then to redo the work. To many people that would seem like a bad review. Truth is, when you have a supplier who has one of his techs perform substandard work twice, and comes back again to make it right, that is a good supplier. It is when things go wrong that you really find out who you are dealing with, not when they hit a home run. Everyone looks good when they hit a home run. There was never push-back. They came to look at the issue and fixed it (or attempted to do so).
    - Ambra A.
  • B
    Rochester Residential and Commercial Cleaning
    I was contacted quickly after requesting a quote, and the owner personally reviewed the house with me. She explained what the cleaning team would do and the products they would use. I was pleased with the cost she quoted. The cleaning result was average due to a few basics that were missed: some trash not emptied, area rugs not vacuumed, stove hood not cleaned, an oil-based stainless steel cleaner used despite requesting it not be used. I'll try the company again since this was the first time cleaning our house, and knowing the house better in the future may help.
    - Janet K.
  • A
    Rochester Residential and Commercial Cleaning
    The service has been very good. The owner is very responsive every time when I called and when I need to changed the date. She get back to me immediately and she answer the phone right away. I 'm very happy with them and used them for a couple of years. I'm very happy with the service and continue with them. The young lady that comes every other week takes an initiative to do extra things. She does hire good people. A+ for responsiveness.
    - Ann B.
  • A
    Restoration Tile and Grout
    These guys really went the extra mile. I originally thought I would just get my floors cleaned but when Nick came out for the estimate he took quite a bit of time to go over all my options. Through his suggestions we changed the color of the grout on my floors and made them look brand new and tied in all the colors in the kitchen. The best part: the cost was a fraction of a previous quote from another company in which they wanted to completely replace it all costing a small fortune.
    - Jordon R.
  • A
    Michigan Elite Window Cleaning LLC
    Excellent experience from original quote to job completion. On the scheduled work date, Mike and Kevin arrived on time, were very professional, and did an excellent job. We highly recommend Michigan Elite Window Cleaning.
  • A
    Michigan Elite Window Cleaning LLC
    Can't say enough good things about this company. Requested a quote on this a responsive email with a very reasonable quote. We have a lot of windows. Scheduling was prompt with a follow up email plus a reminder email the day of service. Crew showed up on time and did an excellent job. One thing more off my list...wish all companies were this organized and responsive and did this quality job. I will hire again next time I need my windows cleaned.
    - Lesley F.
  • F
    The Cleaning Authority - Troy
    We discussed that pricing was $40 per hour for two maids. This is a little below going market rate so I repeated it back to her to confirm. On the day of the cleaning I had an emergency and was at the dentist. Instead of any one calling me, they just broke in to my house without calling me to see if it's ok, and started cleaning. I then explained to them that they should have called me because I was literally a block away, and they said nobody told them I was a new customer. Anyways, what really got them fired was that we started discussing price and they said they were told to charge me $80 per hour!!!! When I explained that it was double the price quoted one of them even commented that this happened all the time where customers were given one price then charged another. They said it was their "OTO" price, to which I explained that we were more than ready to hire regularly once we saw the quality of work and the price had been agreed upon of $40 per hour. They called the owner and asked her to call me, and she never bothered to call back and discuss with me. She knew what she did! Most people would have allowed the cleaning to be completed or not brought up price before it was time to pay, but I have seen the old bait and switch before. I fired them and paid $60 for the one hour they cleaned, which is a split between our agreed upon price and the random number they came up with on a whim. I now regret that. I would not only not recommend this company, but I have decided to never hire another maid service I found online after being given the bait and switch by another company also (at least in their case the price hike was discussed after the first few cleanings). Yes, I am wary of any companies with such lack of integrity even being trusted to have access to my home and be around my family. Seriously question our safety after this experience.
    - natasha v.
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Cleaners in Rochester Hills

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