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Chimney & Fireplace reviews in Richland

  • D
    When my husband contacted the company for a quote on the chimney repair for our house, they were very responsive and quick to come out. Jake was very nice and personable. We explained that we needed to have the chimney repair done for the sale of our house he had several ideas on how to get that done, even with closing quickly approaching.  He even came out on July 4th!!  We were very impressed.  He let us know that he would email us a quote by Monday, July 6th.  We did not receive the quote as promised via email, so my husband called him to touch base. After no return call, my husband called again the next day, as we were in a time crunch due to the closing of our house, which we had explained to Jake.  My husband ended up calling FOUR TIMES and left messages each time.  He received ZERO calls back. We have never received a quote and are very disappointed in the unresponsiveness and unprofessionalism of this interaction. We specifically called this company because I found them on Angie's List and they had nothing but great reviews.  Since we had to have this service in place quickly, and have never heard back from Jake at Roofs and more, we ended up going with another provider.  We are no longer impressed.
    - Stacy C.
  • A
    The crew were very professional and  pleasant to work with.  They clearly knew what they were doing, and when the inevitable "old house" glitch arose, they were able to find solutions that did not clash with the historic style of the house.  Like most contractors, Jake often has multiple projects going on and had to shuffle his crew around a bit, depending on weather and the jobs at hand. The work took a little longer than we initially thought, because of a few add-ons, but we were grateful to have problems pointed out and taken care of--not glossed over and covered up.  We very pleased with the final results.  A good work ethic was evident with everyone involved.  We feel that we got high quality materials and service.    The crew was very considerate and did a great job of cleaning up at the end of each day.  I would highly recommend this company to others.      
    - Christine G.
  • A
    The Parchment Chimney folks were pleasant and professional from the start. They set up a time that was convenient to me and showed up right on time that day. The inspection went well and I was actually told that the chimney wasn't extremely dirty and could probably wait to be cleaned. We hadn't had it cleaned in many years so I asked him to go ahead and do it as long as they were there. They were very careful with controling the mess, laying out floor covering and being careful of what they touched. They working quickly and professionally. I was happy with the service and thrilled when they said that the cost was actually less than what they had quoted me. By the way, they also do free inspections every two years. Nice! They are my chimney people now!!
    - Cindy L.
  • A
    Avalon Building Concepts
    Fantastic. They tore off the new roof and replaced with new shingles in three days.
    - Larry W.
  • A
    Top Hat Chimney Sweeps Inc
    It was great- just as advertised. Will definitely hire again
    - Kim R.
  • A
    Black Duck Chimney
    - Anne J.
  • A
    Top Hat Chimney Sweeps Inc
    He was extremely helpful and professional, spoke with me for 23 minutes answering all my questions and gave great advice.
    - Vincent C.
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Chimney And Fireplace Contractors in Richland

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  • Frontpoint

    1595 Spring Hill Rd
    Vienna, Virginia