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Water Softener Installation And Repair reviews in Portage

  • A
    Dependable Plumbing Services, LLC
    He came the following day - right on time. Not only did he install the system, he rectified several shoddy-workmanship issues left from the initial contractor. One, that had he not discovered and fixed would have resulted in a flooded basement. Will contact him in the future for any plumbing, water softener, water heater issues.
    - Vicki W.
  • A
    Dependable Plumbing Services, LLC
    Joe did an excellent job with everything we needed done! He came out and gave us a quote to complete all of the work that was competitive with everything else we had seen, but talking through the work built complete confidence that he was someone we could trust to do it right. For one of our issues with a gas line he could have easily sold us on a more expensive way to fix the issue but he was very honest about what he would do if it was his house and that was a much cheaper alternative. He did have to reschedule part of the work because he became quite ill, but he was very professional about it. Even though he appeared to be quite sick, he showed up as scheduled to complete the crucial work and asked to reschedule the rest for a later date. Because of the delay, he took some extra time to clean up some do-it-yourself plumbing work for us that didn't directly effect what we had hired him to do. It was clear that he took pride in his work and didn't want to leave any unacceptable plumbing in the area he was working...even if it wasn't his problem. Definitely our first call for any future needs.
    - James S.
  • A
    Canney's Water Conditioning Inc
    Technician arrived promptly as promised. He was very courteous and knowledgeable. He removed my old system and hauled it away. Installed new system including 3 free bags of salt. Cleaned up his work area before departing.
    - Scott D.
  • D
    Modern Plumbing Sewer & Drain Contractors
    I called them for an installation on a water softener unit that we had already purchased. I just needed it installed and hooked into the plumbing. The first time they sent someone out he came to check out what the situation was with the plumbing and to see the unit. He did not have any of the parts needed to do the install and stated that he had to order most of them. Also I needed to move some items for them to better access the plumbing when he returned, which was fine with me. I found that kind of surprising seeing as how this is something that they commonly do, and it is a plumbing business. I paid the service call fee ($59.00) and then a $25.00 fee for the 15 minutes (or so) he was there, along with tax and fuel surcharges bringing the total up to $97.00. I then called to schedule the install again. Approximately 1 hour before the plumber was scheduled to arrive, the office called to cancel due to a plumbing emergency. I then re-scheduled again. I was called 30 minutes before he was scheduled to arrive by the office and notified that the plumber who was coming had called in sick and that they had nobody else that they could send. This was the last contact that I had with this company as I am not going to use them again, and am willing to forfeit the $97.00 to have someone else more reliable come in and do it.
    - Jeffrey B.
  • A
    Dependable Plumbing Services, LLC
    Great work. On time and on budget. It's amazing that dependable plumbing is a one man show. Joe's work ethic is second to none, and we will use him in the future. He was respectful of our home and our schedule. Highly recommended!
    - Kelly S.
  • A
    Dependable Plumbing Services, LLC

     I thought I just needed a quick fix on a leaky connection from the water softener, and contacted Joe the plumber at Dependable. He was easy to reach and even scheduled the work for the next day. Joe was prompt (actually early!) and a knowledgeable professional. After getting started, he relayed that the plastic components on the bypass valve were cracked beyond repair. Joe explained the options, and it was decided to remove the bypass altogether. Copper was hard piped in its place. The area was cleaned up nicely after, too. Even with the unexpectedly bigger project, Joe was skillful and efficient, with a reasonable charge for the work. I will definitely contact Joe for any future plumbing projects.


    - S M.
  • A
    Dependable Plumbing Services, LLC

    Dependable Plumbing Services, LLC has been to our home on (4) occasions.  First of all, we are extremely pleased with his punctuality.  Second, we are extremely pleased with his efficiency.  No wasted movements.  On his recent visit, he placed two new toilets complete with wax rings and water supply.  In addition, he re-placed a bathroom sink and installed a new drain w/stopper.  He rebuilt (6) sink faucets, installed a new tub spout, replaced a valve that was leaking.  Next he removed a dishwasher.   Lastly, he removed the old water heater and installed a new gas water heater.  After the work was accomplished, he inspected the water system from top to bottom to observe for any possible water leaks.  While he was at our home, I engaged him in multiple conversations, and he was very personable.  What struck me as refreshingly important, even though we were talking, he never once stopped working.  The owner, Joe Kerns, is very efficient and very organized.  The cost for all of his work amounted to:$1190.

    That is a very competitive price for that amount of work.  I wouldn't even consider calling anyone else for plumbing help.  I would heartily recommend him for any plumbing work you may have.


    - Lyle R.
  • B
    Dan Wood Company
    I had a huge broken pipe in my slab that had been leaking under my home for two months My water bill had doubled .. I was quite upset ..
     I received three quotes from three different companies. Dan Wood was a  higher in price than the other quotes but when I spoke with Cary Bradshaw, (  Dan Wood's project manager), he explained the step by step process that would need to be done to fix. I felt confident that he knew exactly what to do and how long it would take . Cary explained everything and even talked to me over the phone when it came time to choose Tub, fixtures etc when I was at the Big Box store. He also suggested a water softener which I ended up having installed along with a new water heater.
    TJ Collins was the actual plumber who did the entire job .  He did not mess around.. he got right to work!
     All pipes had to be cut and new pex pipes installed. The job took three days.. Through walls and ceilings..walls to tear down  It was quite extensive.. TJ cleaned up after each night.. was there when I returned from work to explain everything that was accomplished each day.. I was without water for only one day.  TJ was very patient & polite  with all my questions.. and I had many as the job progressed.
    Cary Bradshaw called me each day to see if I was satisfied with what was done.
    I must say I was very impressed with how organized everything was and how punctual everyone was.
    After the job was done.. I received two follow up calls. They came back after the job was done and made a couple of minor adjustments on the shower head , and faucet and snaked the kitchen drain . They made sure everything was done on the list to my satisfaction.
    I guess for me personally I did not mind paying more because they obviously knew what they were doing and I did not want to have to worry about it.  I wanted to go away and come back and have everything fixed and it was.
    - Amy B.
  • A
    Modern Plumbing Sewer & Drain Contractors
    Our water softener had been sounding the caution alarm for almost a year before we thought we could afford to have it serviced (a previous service by the installing company -NOT Modern- for the same alarm had been very pricey so we were not anxious to repeat the experience). When Travis came out the first time he dissected the unit and found something lodged in the device that he felt may be causing the problem. He cautioned us that if this didn't solve the problem we might be looking at the possibility of process of elimination trouble-shooting, and the possibility of a very expensive fix. Sadly, the caution light came on at next regeneration so husband called the technician to tell him what had happened; he said he wanted to look into a few things before we put any more money into it, and he would call us back. It took a few days, but when he called back he explained that he had been doing some heavy research; talking to the manufacturer, service techs, and even a local "expert" on our type of softener so he had the most complete information. At his second visit Travis was able to fix the problem in a short amount of time.
    We are very pleased with the quality of service provided by Modern Plumbing Sewer & Drain Contractors! Even though it took two visits to solve the issue, the cost was actually less than we expected: the $221.00 fee was a combined cost of both visits with the service call fee of $59 waived for the second visit.
    Travis went above-and-beyond-the-call of any technician in trying to solve our problem with a minimum of cost. We will definitely be using Modern for any future plumbing issues.
    - Robin E.
  • A
    Dan Wood Company
    2 hours to evaluate the condition of the water softener and pronunce it dead. Within 24 hours of our decision on which water softener to proceed with we had a new one and - understood how to operate it!
    - nancy a.
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Water Softener Companies in Portage

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