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Tree Service reviews in Portage

  • B
    DJ's professional tree service
    Initially everything was great. Prompt & area was cleaned up. However, when they ground my stump they cut my sprinkler system line & will not cover the repair. So - stating they are fully insured, evidently, does not mean liability insurance. Per the owner the "fully bonded & insured" covers workmans comp & personal injury.
    - Elizabeth S.
  • A
    Precision Tree Care
    It went fantastic. The crew is awesome. Our small yard has a lot of trees and they took down two to make way for privacy fence. Hardly a leaf out of place afterward. Very professional, and focused on safety and doing the job with the least amount of disruption to yard and surroundings. Clean up was impeccable, barely know they were here. I highly recommend this company for superior work, price, and cleanup!
    - Peggy A.
  • A
    Precision Tree Care
    Shane came to give a free estimate, described what and how the job would be done. His crew was amazing. They made taking down 100 ft locust tree look so easy. It was obvious they have worked together for a long time. Each person knew what to do and worked together very well. They were skilled, efficient and professional. They finished the job, did an excellent job cleaning up. I was very pleased. Before collecting payment, Shane came to make sure I was completely satisfied with their work. And the coupon offered was appreciated, too.
    - Marilyn R.
  • F
    Kalamazoo Tree Service
    I scheduled a date with James, the owner, for 5/15/17 in early April of 2017. I called him the Friday before to verify he was coming and to make sure I had payment in the correct format (check vs cash vs card). He tells me he won't be there Monday and that it will be at least a week. He calls me 5/22/17 and says he will be there on 5/26/17 to do the work. I get a call the morning of 5/26 and he says it is now 5/31. I let him know we can't push any further because I have limbs falling and a kid. He then calls the afternoon of 5/26 and cancels the whole job on me. If I knew he didn't want to do the job I would have just gone with someone else from the beginning. Don't do business with this guy. He is a joke and doesn't think customer service is part of the job.
    - Bill M.
  • A
    4 Seasons Tree Service
    They were very prompt, had the job done in about an hour, cleaned up the site to a satisfactory level. Crew was friendly. They actually showed up a bit before the time I expected them. I would use them again. As always, be sure everyone understands the work to be done, as I didn't have a written estimate for this job, but it was done properly and priced at the verbal estimate I had received.
    - Mark J.
  • F
    PURE GREEN LAWN & TREE PROS
    On or around November 4, 2016 Pure Green Lawn and Tree Professionals sent workers out to aerate the lawn of my neighbor's property at 6745 Edgefield Street Portage, MI 49024. In the process of this aeration, these workers crossed my property line and cut the invisible dog fence wires on my property. Invisible fence company came out to repair the wire and charged me a total amount of $110.37. They showed me where the aerating equipment had crossed my property and informed me that they were the reason for the wire being damaged. I contacted Pure Green Lawn and Tree Services through the following phone number obtained from my neighbor: 269-342-5055. My neighbor instructed me to speak with Fernando Nickrent. He was not available at the time of my call, but the gentleman who took the call informed me that they would have him come out to my property and they would have the matter taken care of. Fernando came out to my property in order to survey the damage. He acknowledged the damage and offered me half off on next year's lawn service in lieu of payment for the invisible fence. I refused the offer and said we can discuss that after this matter was resolved. He said that I would hear back from him no later than the following Monday. I did not hear from him after making several attempts to contact him. He finally returned my call and explained to me that his District Manager (David Willem) thought it was the invisible Fence company's fault for not burying the wires deep enough that even though they crossed my property where the wires are located, that if they were buried deeper they would not have been cut. I informed him that I have had this invisible fence for years and have never had that problem. I also informed him that my neighbor told me that they put a flag out to alert the workers of where their property ends and ours begin and the workers crossed the line. He explained that unfortunately this situation is out of his control and that he had no authority to issue me any reimbursement for my loss. He instructed me to contact Mr. David Willem, the district manager. I have called and left multiple voicemails for Mr. Willem and he refuses to take my call. I have yet to speak with him or anyone else representing the company. I have yet to be reimbursed.
    - DeLight B.
  • A
    West Michigan Tree Services
    They have arborists. They have a real person answering the phone, not a machine. They usually get back to you fairly quickly. Last year, when they trimmed, they admitted that they hadn't trimmed enough off the bottom so they came back and did it for nothing. They did spray twice for crab apple fungus. Their prices are a little high but it's worth it because they are dependable. I'm waiting for them to call me back right now.
    - Ruth M.
  • A
    4 Seasons Tree Service
    4 seasons was recommended to me by a co-worker.  I called them out and they rescheduled twice before showing up the third time late.  That's why the D rating.   However, the price 4 seasons gave us was something we could afford so we agreed.  They missed their appointments to show up again but when they did show, they finished the job in a day.   When I came home, I will say I couldn't have been more IMPRESSED with their clean up I was startled and immediately called friends and family to share what a wonderful job they had done.   They had stacked the wood in roughly four piles, smallest to largest.  All the smaller branches with leaves were gone and what was left was the hard wood, perfect for splitting and selling.  They even went so far as to ensure that paths between the piles allowed for easily getting to the back yard and front drive.  Of course, they had offered to take that wood too but my brother has six kids and warms his house with a wood burner so I had plans for the wood already.  The quality of clean  up was totally professional.   
    If I need servicing in the future, which I will, I would call 4 seasons again and I would recommend to a friend.   They take credit.  They also will negotiate, if you're into that kind of thing. 

    - Selena J.
  • A
    K&H Tree Service
    K&H performed a safe and professional tree removal from my mother's backyard.  The skilled team systematically brought down the tree branch-by-branch without causing damage to the nearby house or garage.  As we requested, they stacked all wood worthy of burning in one location and hauled away the rest of the brush.  Later, after grinding the stump below the surface, K&H smoothed over the area with topsoil and planted grass seed - a detail that not all services will do.
    - Aaron H.
  • A
    Seaben Tree Service
    Prior to the trimming, Henry Seaben spoke with me in regards to what I wanted done.

    He arrived on time the day of the trimming and removed several large limbs, opening the tree up.

    He removed several sucker limbs yet maintained the shape and integrity of the tree.

    He also asked me if there was more I wanted removed.  I showed him a couple of limbs and he

    immediately felled them.

      
    - Janet H.
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Tree Services in Portage

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