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Gutter Repair reviews in Pontiac

  • D
    Mulligan Construction & Window Replacement Co
    Mulligan had come recommended to us by my sister. We were in the process of purchasing this home and since we had to move January we wanted the replacement windows put in right around the time we moved in. We received a quote and paid a deposit on December 22, 2017 and were told it would be 6-8 weeks. It ended up being 11.5 weeks. In this time, when the crew came to make repairs in order to attach gutters, we were told that due to unforseen repairs it would be another $575. That they hadn't seen this due to snow. We started emailing the president of the company asking for detailed itemization on the extra $575, they never ever answered us back. The gutters were put on, and we want to be honest that everytime someone came to do work, they were conceintous, efficient and tidy. It is the management, sales and upper management that we have an issue with . At 6 weeks, we started asking when the windows would be in. The company never called back, we always had to call. I recieved a call one day asking "if we were going to paint or stain the wood" I asked why? They told me they were remove all of the wood. I told them that that was not what we had ordered. We wanted to keep the original wood frame and have replacement windows put in. They said we were wrong and 75% of their customers wanted all the wood frame removed and nobody kept the original. My husband and I said that we were in the 25% then. They sent out the "retired" owner and another man to measure. The first words out of the owners mouth were "Whose fault do you think this is?" I said certainly not mine. They measured several times, I confirmed with the younger man that he was measuring properly. I asked how long it would take and Bob, the owner said one week. That was February 13, it ended up being another month before the windows were installed. 2 Times we were told they didn't make it on the truck from Chicago and the 3rd time they said they were coming from Ohio. Again, we had to always make the phone call. When the job was finished they asked for the balance to be paid. We knew we were going to use an American Express card so we had protection. When my husband called to pay, they had added in the $575 that they couldn't itemize for us. We told them we wouldn't pay and would only pay what was quoted. We expressed our satisfaction for the installation and those employees but our extreme dissatisfaction with sales/management/ownership.
    - Amy M.
  • A
    Advanced Gutters and Gutter Protection
    The service that I recieved from Advanced Gutters was professional, timely, quick,and very efficent. Keith was great to work with and I highly reccomend them. My home looks amazing, this is a great company!
    - Chelsea D.
  • B
    Richards Roofing
    It was efficient and it seems to be good. My only issues, why I wouldn't give them an A across the board, was communications. We didn't know they were coming on either day. They just showed up. We heard people on our roof at 6:30 in the morning. We called them last Mon and said yes we want to go ahead with the job based on the estimate. They said they were gonna go in on Tues and schedule it and we assumed they would call us and tell us when it was scheduled for. Nobody called and they just showed up both days.
    - Terry E.
  • A
    Richards Roofing
    Originally planned for November but due to scheduling and weather was delayed. They stayed in contact with me during this time and kept me apprised of new scheduling.
    Job once started went very quickly, people were courteous and professional.
    Would highly recommend them to anyone needing roofing done.
    - Wayne H.
  • A
    The installation looks great; I wish I had done this years ago.
    It took a little time to get AMG out to do the actual work; we had a lot of rain in April so their schedule was not very predictable.
    However, I am very satisfied with the installation and am pleased with their work.
    I was able to meet Joe the installer just before he left. He walked me through what they did and also gave me some advice on another downspout I have on my house and what my options were.
    It took a bit more time to get AMG out than I would have liked, but the weather didn't cooperate.
    Nonetheless, they did a fine job.
    I would use them again for other gutter-related needs.
    - Joe D.
  • A
    Moore Roofing Inc
    These guys are fantastic! They not only gave me the best price on the work described, but they were efficient, timely and actually fun to work with. They understood the challenges of having that much exterior work done at one time. They took the time to correct some of the exterior aluminum work that had been done around the windows by another contractor and did not charge for it. They did quiet a few "little" things that needed to be done at no extra charge. They do what they say in a no nonsense manner and they entire crew is very respectful and courteous. They are great!
    - allan s.
  • A
    I am glad I found Gutter Chief to help me with this situation. They came out very fast and made sure everything was properly fixed and installed. I was happy with the professionalism, the quality of their work, and the very friendly attitude they had. I would use them again and I recommend them most highly.
    - PAMELA W.
  • A
    American Standard Roofing
    Excellent job done in timely fashion
    - Heather S.
  • C
    LeafGuard of Michigan LLC
    - Gary S.
  • F
    Great Lakes Gutter Co Inc
    - Michelle W.
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Gutter Repair Contractors in Pontiac

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