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Fence Company reviews in Plymouth

  • A
    Paramount Fence, LLC
    So far I'm very happy with my fence. John, Jose, and Randy were very professional and Paramount's project tracking app made it easy to communicate with them and follow the progress. Everything went smoothly.
    - Susan K.
  • A
    Upright Fence Inc
    Price was right. Workers who installed our fence were very friendly and cared about the job they were doing. We are very happy with the service and the fence we received. Installation of fence is is straight and not high from the ground like a lot of vinyl fences I see.
    - Kelly Z.
  • D
    The quality of work was as good as it gets.  Rave reviews by neighbors and friends.  Unfortunately after this winters thaw,  noted a good section of driveway now 18 months old in various stages of Spalling.  This is when concrete begins to break up by a flaking top layer that exposes the cement below.  Ultimately this may result in structural damage or the overall integrity of the entire driveway being compromised.  The overall cause usually is environmental factors and poor installation.  I doubt considering the driveway is only 18 months old,  that the environmental factor cause should of had anything to do with Spalling Cement.  I did not seal the driveway last year because I was never told I had to.  I guess I never expected 18 month old concrete needing to be sealed. 
    Called Italy American Construction Company expecting them to back up their work but unfortunately I was met with "Spalling was due to Michigan weather and salt."   When I asked if they were going to replace the cement,  I was asked by a representative of Italy American Construction "Mike",   "and just who was going to pay for this, you?"  Clearly they have no intentions of backing up their work if they can get away with it. 
    I have sections of driveway that were laid down more than 20 years ago,  no Spalling there what so ever.  I used Italy American Construction because I wanted a company who I was told backed up their work.  I had several quotes prior to utilizing Italy American that were less in price.  I shopped quality of work because I'm proud of my home and want it looking its best.  I now have a driveway that still looks as clean and white as the day it was poured that is now Spalling.   
    Italy American is now having the Cement Company look at the driveway to determine if they had a poor mix.  I don't expect this company to take the blame nor pay for a new driveway.  I will keep this website among others updated with any new developments, good or bad.  I will never use Italy American Construction Company again to do any home improvement what so ever and will never refer them to any friends or family as I have been doing these past 18 months.
    - Donald F.
  • F
    Anderson's Installation Services Inc
    This company has no idea what they are doing when it comes to fence installations or even basic follow up. What was to take a day ½ turned into two weeks of excuses. One delay after another and I had to coordinate all the calls with the city. Today they ask for final payment and approval of the work without the final city inspection. I have no idea why Home Depot uses them as a subcontractor, if you get them demand a NEW company this one is not worth it.
    - Raffaele M.
  • A
    Ok - first - privacy precludes me from putting the actual price, let's just say it was more than the above.  This was in large part due to the materials we chose.
    Anyway.....great experience overall!  The owner, Paul, was very helpful in figuring how to lay out the fence as we had a bit of a challenging lot (lots of curves).  I gave them a "B" on professionalism because Paul could be a bit snippy on the phone.
    However....the crew who put in the fence was amazing and fantastic!!!  They were on time everyday, were there the days they said they would be.  The best part, though, is that these guys are really experienced and they work in very nice areas, such as Grosse Pointe, so they understand that you want your fence to not only be sturdy but to look nice.  I asked for their opinion about certain tricky areas and they came up with much better ideas than I had for how to handle them. 
    The finished fence is beautiful and really blends in and does not look like an "add on" - this is mainly due to the crew's smart ideas about how to install the fence. 
    Their experience really shows  - I highly recommend them!
    - Nancy L.
  • D
    I've waited over a year to write this review, to make sure I was not over-reacting. The wait however, has not been kind to my feelings on this project.
    When Fred came out to quote the project, I provided him with copies of the Township code and requested that he get a permit.  During our conversation he mentioned how he does not buy wood from the "Big Box Stores" and would only get wood from lumber yards.  His quote was in the middle of the quotes, and promised completion three days after starting the project.  All seemed OK and we scheduled the job for approximately 1 month out.. Then the problems started.
    Three days before the project was to start, Fred informed me that he needed a site plan per the permitting process and would need to charge me an additional $300 to do it.  When I commented on how this was rather sudden and he had been given the paperwork on what was needed a month prior, he said he could walk me through the steps on how to create one myself for no charge and to fax it over to him.  Through his guidance, I was able to get it over to him in two days (both fax and email).  The day he showed up, he mentioned that he had lost the plans, and if I had made copies he could have.  He then mentioned that he was running behind schedule and would not be there for the project.  He also told me he had gotten the wood from a big box store down the road.
    His sons were a nightmare to work with.  This first evening I came home and noticed they had cemented the posts along one section of the fence line with varying distances between them.  Not a couple inches off, but feet (8ft for one section, over 10ft for another).  The first few pickets were nailed (yes nailed, with zinc coated nails) so they were resting on the ground.  I called Fred that evening to get the situation corrected.  The next days his sons said it was a good thing I called, and they couldn't believe they forgot about ground clearance.  (?!?)
    To speed up this review a little bit, I will just list the major issues we have had:
    1) Project took over 1 week to complete, plus additional trips to correct problems
    2) When removing existing wood fence I asked that they save the Arbor connected to it and showed them the screws that did so.  The fence was just ripped out of the Arbor, leaving screws and holes where the fence was once attached.
    3) My double gate began to sag by the first week of installation, I asked Fred to come out and fix it, he lowered the drop cane and ripped the boards where the gate joined.  By Fall the problem had come back. and the gate would not stay closed if there was any wind.  We had to stack wood in front of it to keep it closed all winter.  This may have to do with it being a 5 foot gate attached to one post only for each side of the double gate (total of 10 feet across).
    4) I had to have Fred come out twice within two weeks of the original install to replace 30+ boards that were cracked from nailing them in from the nail hole to the top or bottom of the board).
    5) His sons told my wife that they were making the fence like our neighbors, because "(Our town), was full of conformists."
    6)I had mentioned when they started that if they cut up the fence scraps to under three feet, I could bundle it and put it out with my trash, thus saving them time and money for debris haul away.  The scraps were not cut up, and just thrown next to my garage along with two full sheets of plywood.  Fred then added the price of these sheets to my bill, until I mentioned that I did not want these sheets.  He then took them off my bill and come to pick them up.
    7) One of our walking gate latches was installed incorrectly, so all winter long it would not latch.  We had to tie it shut until this spring, when I could fix it.
    8) The corner braces that were put on my gates only had 2 to 3 of the six screws required actually screwed in.  This caused some parts of the gates to develop an extreme warp in under a year.
    9) After only a year all hinge screws were completely cover in rust. and beginning to stain the cedar
    Needless to say, I have had to rip out the double gate, and will be replacing it this summer, as well as fixing the other issues this year as well.  If you add together the money and time I have spent fixing the issues, I would have been better off going with the highest quote I had received.
    Through the course of the project, Fred was only there for the two days of repairs at the end.  The work he did himself was pretty good, but you can only do so much to fix the mistakes his crew had made.
    - Jack J.
  • F
    Called and left a message with my phone number and address as requested. Called me back in two days, actually he call me at 9pm on the second day. Before I could call D&D back the next day, I got another voice mail from them. Both times the message was shockingly rude, downright rude. I've never even talked to anyone from this company yet the messages left there extremely unprofessional. The second message he left was a bit more harsh in tone. I finally got him and I say' him,' because he never left his name, on the line, told him my name and he started yelling at me that he couldn't find my street. I told him that I didn't live on that street he was talking about, then told him the name of the street that I did live on, but it was like he didn't hear me or even want to listen. I tried to talk to him about the messages that he had left and why was he would be angry at me even though this is the first time that we have spoken. I haven't done anything wrong. He hung up on me mid sentence! What a jerk. I will never ever do business with this company and will advise anyone I know to steer clear of them. NO excuse for the way he spoke to me. He's loss, I found another company to do the work and little more with no probems at all.
    - Lynn M.
  • A
    Novi Fence & Supply Co
    Overall, I thought that they did a good job, but there were a couple of things that they did have to come back to fix. They did give me the best price I could find though and they were very professional.
    - MIKE T.
  • D
    I don't feel that I got what we were told we were going to get. The work was done not in a timely manner and weren't very friendly.
    - Benjamin S.
  • A
    Upright Fence Inc
    Everything went very well. No problems at all. They showed up on time and were easy to work with. Two years on, our fence still looks wonderful and we've had no issues with it.
    - william m.
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Fence Companies in Plymouth

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