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Medical Specialist reviews in Plainwell

  • A
    Westside Family Medical Center PC
    They have several doctors there, and your records are there. If your doctor isn't available, you can most of the time get in and see somebody. They have an immediate care section where you could go in. Their staff is very nice and very professional. We'd be going back to them in a couple of weeks.
    - Nancy C.
  • C
    Westside Family Medical Center PC
    A few days before her appt. the called and asked if she would mind moving the time back as another pt needed to be seen. I didn't think that was very fair for someone who had to wait 3 months to be pushed back.
    The appt. went fine when she finally got seen. She had some concerns that needed to be addressed and she was going to have reffarel s for them. I'm hoping they don't make her wait ANOTHER 3 months.
    - karen c.
  • C
    Westside Family Medical Center PC
    It took about as long as I've had pain to get an appt. the care of pts. seemed to have gone way down. I have yet to hear of people getting in that day or the next.
    The Dr. I saw today was more interested in his computer that had frozen than what I had to say. He really didn't listen to me. I had done everything he suggested before i called. Don't think he really listened.. There was no eye contact.
    The service has gone down hill really bad. I don't know what happened but the service is certaintly has changed and not for the better.
    They need to take bedside manner 101 again

    - karen c.
  • A
    Miller, Dr. Susan
    The process of making an appointment was simple.  There is an option to book over the phone or online via the Borgess Women's Health website.  Appointments later in the day at this location (after 3pm) are harder to book and it may be weeks before an appointment can be scheduled in the 3-5pm time slot.  However, in the morning and mid-afternoon are fairly open.  Both depend on the demand of the few nurses/doctors at this location.  For this particular appointment, I arrived mid-morning. 

    The office is located conveniently - right off the Plainwell/Otsego exit of US-131. After signing in at the reception desk, it took approximately 5 to 10 minutes to be called for my scheduled appointment.  I was the only patient in the waiting room at that time (around 11:00am).

    The staff at this Borgess Women's Health location are friendly and helpful.  They are eager to answer any questions and do so with clarity.  The certified nurse midwife that I worked with is very professional and caring.  I felt comfortable asking questions and her responses were clear and informative. 

    Checking out of the office was quick and easy.  Though, the receptionist/staff member behind the desk was carrying on a conversation with a colleague while at the same time trying to talk to me to process my paperwork.  In my opinion this lack of attention was a bit unprofessional, but it did not bother me enough to change my mind about the superior quality of service at this location by the nurses and other staff members. 

    Based on my experiences at this location and specifically with my CNM, I will continue to use Borgess Women's Health in Plainwell for women's health services.   
    - Tama S.
  • A
    Borgess Family Medicine
    Large parking lot with multiple handicapped spaces and very friendly front staff. If I need an appointment quickly (as I did when I had bronchitis) I have always been able to get in to see the doctor or a PA. I do not usually have a long wait either in the waiting room or in the examining room. The doctor I see is friendly, concerned, proactive, he listens and remembers what is going on with me. His assistants are always friendly.
    - Carol C.
  • A
    Sarnacki, Dr. Carl C
    - Linda B.
  • A
    Mercy InterMed Associates
    - Penny A.
  • A
    Advanced Vascular Surgery
    I would say A right down the list. Eveybody, the whole practice, they several advanced surgeons there and the staff, they're all exceptional. It hurts like hell when you go there.
    - Merry O.
  • A
    Joseph Roth MD,DO
    Common Sense approach and realizes we are all not going to be healthy as we like.
    - Don H.
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Medical Specialists in Plainwell

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