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Home Builder reviews in Pinckney

  • D
    Precise Construction & Remodeling Co.
    This was a HORRIBLE experience for us. The salesperson approached me as I was working in the yard and said that he wanted to inspect our roof for hail damage. Several companies had been through our neighborhood in the several weeks before, and we finally agreed to let this guy inspect our roof. He said that he found hail damage and asked us to contact our insurance company. He was quite persistent until we were able to have an insurance inspector come out to look at the roof. This company has replaced several roofs in our neighborhood, and I asked a neighbor about their experience. She said that they had a good experience, so we went with them.

    We made an appointment with the insurance company, and a different salesperson came to the appointment. We never saw our salesperson again. The insurance company approved the work. and  I was the one who had to contact our salesperson every step of the way.

    After we got approval, the other salesperson stopped by to give us tile samples. We picked out our tile, and I had to contact our sales rep to order the tiles. He said he'd order them, but I never heard from him. So I contacted him again, and he said they'd be delivered that day or the next. It would have been nice to know the status. They did deliver them, but we wouldn't have known to expect them if I hadn't contacted him. Then I had to contact him to ask when they would start -- because he never told me when they'd start. He replied that they would start the next day. I asked what time, and he said he didn't know. It would have been nice to know that so that we could make plans. The next thing we knew, a dumpster was delivered to our driveway. My husband had just patched the driveway, so there were tire marks through the patched areas. He would not have patched it if he knew that they would be delivering the dumpster. But because our salesperson never told us, we didn't know.

    The roofers showed up and worked very hard (12 hrs in the hot sun). They came back the next day to finish up and then left to buy more materials. But they never came back. I had to contact the salesperson to find out when they'd finish. He said they'd finish the next day, and they did. 

    It was extremely frustrating that they would not tell us what was going on. It was very hard to plan anything without knowing what the expect and when. When I contacted him, he usually responded right away. But I shouldn't have had to contact him for that information. He said that he was on other sites, etc. But that's no excuse when you have a $15,000 project! I even told him that I wanted to know what was going on, but he still didn't keep me informed.

    After everything was said and done and they got their final payment, they were supposed to send us a copy of our warranty. We hadn't received it in the timeframe that they said we'd get it. So I contacted our salesperson to ask -- TWICE. I still have not heard a word back from him. Now that they have their money, I guess they don't care. VERY disappointing, and I would definitely NOT recommend them to anyone. Others in our neighborhood have had good experiences. It must have been our salesperson. But he represents the company. So if we get bad service from him, it's a reflection on the company.

    As a follow up, I contacted the company via their website, and they have not contacted me back. I don't think they know how to deal with dissatisfied customers.
    - Rhoda W.
  • A
    Paulson's Construction Inc
    From the start to Paul McCiory was professional, always on time and kept me updated on the progress.  I also found him to be a very honest individual.  All of the people that worked for him were professional.  No problems at all.
    - Nancy P.
  • A
    Jon Long Painting
    I started using Jon Long with another builder, and when I had additional jobs, chose to use him by himself. He is very hard working, responsive, detail oriented, and helpful. I will use him should I have additional projects. My neighbors have complimented many of his projects.
    - Bonnie S.
  • A
    - James E.
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Home Builders in Pinckney

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