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Find Top-Rated Paw Paw Auto Services

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Recent Auto Service Reviews in Paw Paw

  • F
    Indy Auto Man
    Purchased a replacement vehicle for our son in May. Prior to driving out of state we asked if the vehicle had been inspected and if any lights were on in the vehicle, we were told by Alex the salesman that the vehicle had been inspected and no lights were illuminated in the vehicle and only 2 tires had to be replaced, which they we’re doing prior to the sale. Upon arrival, the tire light was illuminated in the vehicle and the trunk release button was missing. Alex assured us that their service department would detail the car, make sure the light was off and order the part for our trunk release button while we worked on the sales paperwork. When finished, Alex said their service department couldn’t figure out how to get the light to turn off and could take it to any tire shop to get that turned off. He also said the trunk release button would be mailed to our home and that was written into the sales contract. 3 weeks go by, no part. So we continued to call and both the service and sales department blamed each other for dropping the ball and not ordering the part. 2 weeks later, we receive the WRONG part. We took the car to a tire shop and are advised that the reason the light won’t turn off is because the two tires the dealership replaced didn’t have Tom sensors! We again reached out to the dealership to try to resolve the issue. They never sent the correct missing part and the sales manager, refused to rectify the two missing tpm sensors. Worst customer service ever.
    - Cindi A.
  • F
    RUSTY'S AUTO SVC
    Took my 2000 Dakota to Rusty’s to get the rear brake line that runs along the frame rail replaced and the front brake lines. Total was $525 and said that they had 4 hours of labor in it. I checked things out when I got home after picking the truck up and discovered that all they did was run the new brake line to the rear on top of the frame rail. I replaced it many years ago and the correct way to run the line is along the inside of the frame and is secured to numerous brackets to ensure that the line doesn’t come into contact with the frame, itself or the fuel lines. There was nothing at all securing the entire length of the brake line from the brake junction block near the reservoir all the way to the junction on top of the rear differential, which is around 10-11 feet. So I had to go through and place dozens of zip ties around the frame to secure it and prevent it from rattling against the frame and fuel lines that it ran across. The front brake lines were ran the same way without anything securing them. They also didn’t remove the old brake lines, they just busted the last six inches or so off of each end and left them. The front brake line junction block was also hanging in the air and was able to bounce/hit the line running to the rear of the truck. I secured all of the lines the best that I could with zip ties because if I hadn’t they would of rubbed holes in themselves and possibly my fuel line. Please avoid this place they charge you double or more than what they should and do the lowest quality work possible. What they did to my brake lines was extremely dangerous. Would give them no stars if possible.
    - Ryan R.
  • A
    Woodward's Garage
    Greg (owner/manager) was very professional. Called this a.m. first to inform me of my problem. Quoted roughly $200.00 An hour later Greg called back to inform me that my jeep was finished. Price out the door would be $168.83 Not only was I surprised by the efficiency of the establishment, but the final cost. No more banging under the front of car, I am driving straight down the road, and I don't panic when I run over pot holes, or train tracks. Exceptional service. I am quite, quite pleased with the outcome. Have been going there for many a car, and never been burned once. Great mechanics, great service.
    - carl p.
  • A
    Shoemaker's Garage
    Checked out problem and solved it at reasonable cost. Followed up on a later complication at no charge. These guys are honest and reasonably priced. My wife takes her 2010 CRV there also and is pleased with their work.
    - Lisa M.
  • A
    Great Lakes Chemical Services Inc
    Both the interior and exterior were beautifully detailed. The engine was not included in the proposal.
    - Robert S.
  • A
    ORION AUTO GLASS
    The technician was very professional. He knew exactly what he was doing and was extremely careful to do an excellent job. I watched the entire installation and was extremely impressed.
    - Steve R.
  • A
    Jerry Potts Car Care Center
    I would highly recommend Jerry Potts! Honest and trustworthy. They evaluated the vehicle very quickly and were great about talking through the various repairs and what could be option and what really had to be done. They even talked with me about the balance of saving money by slower shipping of parts verses the speed of getting the car fixed and let me make those decisions. I'm so thankful I found them!
    - Beverly B.
  • A
    OTTO KIHM AUTO & Tire SERVICE
    First time in, it was misdiagnosed, but I brought it back and they fixed it and did not charge me for the second testing.
    - Ann V.
  • A
    MICHAEL'S AUTO SERVICE
    I have used Michael's for about 30 years and I will continue to use his excellent service. Need I say more.
    - Bill B.
  • A
    Caruso's Auto Repair Inc
    The best thing about Caruso's, I had just dropped 1200$ on my car about 7 days prior to this repair...  They were great and allowed me to pay half upon getting my car back and the the other half a week later.  I really appreciated the flexibility, they showed with my payments. *Note I did not give them a grade for Quality, as I do not yet know if it was truly a quality repair, as it has only been about a month.  I will update this in about 6 mo.
    - Nicholas H.
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Auto Services in Paw Paw

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