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Recent Auction Reviews in Osseo

  • A
    The Shop Auto & Truck Repair
    The drive shaft on my son's pick-up was shot and Mike and Robin were so nice and very good about making sure that not only that was fixed but also checked out the rest of the vehicle. I will definitely use them again and will certainly tell my friends.
    - Ann W.
  • A
    E'Leet Appraisals & Estate Sales LLC
    Duane and his crew are excellent. We received 2-3x more $$$ than we expected!!! His fees and commission are reasonable. And his service is best described as fabulous. We would be happy to serve as a reference if anyone wants details about our experience. The lengths he went to contact potential customers for some paintings were amazing. Our satisfaction level is 100%+++.
    - Robert D.
  • A
    Pace And Hong Auctions
    I went really well. They were attentive and greeted me when I entered the door. Since I was there to browse the merchandise they did not show me around but they did explain how everything worked there and when they were going to have an auction.
    - Lori S.
  • C
    AUCTIONEERS COLE & CO
    I wrote down things they were taking as fast I as I could.  They were quickly loading things in the trailer.  They decided to use my rolls of duct tape to bundle items together.  Told me to sell the electric chain saw with battery and trimmer together for a better  price, but they sold them separately for next to nothing.  Grant was quick to show me the sliding scale of commission but didn't point out that it is per line, not total sales. (it's there, but in very small print). They decided not to take items we had previously talked about because they only brought one trailer.  Sold my yard equipment as a lot instead of the newer tractor blade separately as discussed.  Charged me $250 to pick up the items even though I delivered some things myself to their auction barn.  I am still waiting for the coins that weren't on the list of sale items to reconcile.  I finally got a check for the missing items I could remember, it does make me wonder what other things I will never get paid for. The check came in mid January after many emails asking for it and was told it had been sent. It's hard watching all your stuff get loaded like it was going to the dump.  i would never do it again--ultimately I should have taken my time before committing--I did sign the contract.  In retrospect I think I would have $1000 more selling the tractor and accessories on craigslist.  Lesson learned...I trusted...I lost.
    - Cyndi O.
  • C
    Belle River Liquidators & Auctioneers
    A friend of mine told me about them. The owner’s name is Wayne Nikodim. It’s close to my house. I don’t like the way he dresses, and the cleanliness of his building. I think he could get a better variety of products because sometimes he buys products by the cases and then turns around and sell them well. I think I could get better products than he can get, and I could help him, but he just thinks he knows a lot because he has been in the business forever. He is alright, and a nice guy, but i just think their building needs to be cleaned up, and the place is terribly dirty.
    - debra r.
  • F
    Cole's Auction Service and Appraisal
    I am a seller who used Coles Auction Service for personal property, antiques, coins, and my home (several of these listed as specialties for the business). There are many red flags I've encountered so far: very difficult to get a hold of Steve, late for several appointments, changed his plan for the set-up of the auction, I never received a copy of the signed contract, pushed for a no reserve auction, bid and won items at auction without disclosure to me or the other buyers, did not advertise as stated verbally or as written on his website, did not provide the services listed on his website. Several items that were to be auctioned were never put up for bid and many items flat out did not sell due to lack of advertising and/or low bidder pool. One particular item that did not sell (thankfully we put at least a low reserve on it), Cole wanted me to break down, box up, and drive an hour to his office to drop off so he could sell it online. There was no porta john (which he orally stated he would provide as well as is written as a service on his website) so all the people used the bathrooms in my home and made a mess which I cleaned up after Steve left. Cole's Auction Service used my electricity, water, sewer, and trash without prior consent from me. The auction was 2 days ago and I have not received any money or a ledger of items sold. When we were considering hiring Cole we made clear our expectations for return on the auction to which he stated in his professional opinion would be attainable. We reasonably estimated, based on resale prices and antique value, to obtain between 12 and 15 thousand dollars from the sale of our household property; the preliminary final amount made at auction is 7 thousand 1 hundred dollars, a ten percent buyer's premium plus 3 thousand 5 hundred of which is to go to Steve which equals 4 thousand 2 hundred 10 dollars. That leaves us with 3 thousand 6 hundred dollars; a gross misrepresentation of attainability and/or breach of contract. Currently, I'm attempting to rescind our contract and make amicable arrangements as to not involve the court system, the NAA, the MAA, and/or the Michigan Attorney General. Are you next? I hope not. Update 7/14/18: After Cole avoided our calls, voicemails, and emails for a week, he finally agreed to meet with us to discuss the auction and to give us a copy of the sought after contract and ledger. When we arrived at his store, he refused to invite us to sit down and proceeded to badger and yell at us as we attempted to calmly point out and confront Steve about the contradictions between the services we contracted thru him to perform and the actual services we received. Steve said that he was going to withhold our payment until 30.5 days after the auction for my husband being a "smartass," to which I made sure to clarify that: he was both retaliating against customers as well as using derogatory name-calling to try to quell the discussion of his performance. When we called him out about bidding on and winning items at our auction without prior disclosure about his plan to do so, he explained that he was trying to "help" us by bidding the item up (shill bidding)- which is highly unethical, illegal, as well as unlikely as the television he won was sitting on the floor at our feet by the counter in his store a week after buying it! The clear intention this presents is that he bid on and won an item which no one else was interested in so he could resell it for a profit in his store. He insisted that he did a great job and would not alter the contract in any way. Update 8/12/18: Payment was finally received ($3517) however, the invoice contained three notes which claim we breached the contract and would be owing Cole fees. There is no merit to these accusations and Cole has made no attempt to contact us addressing such issues in the 34 days since the auction. Furthermore, if he truly believed such breaches of contract were taking place, he had a contractual obligation to address them immediately and cancel the auction. We absolutely find this to be a form of harassment and a poor attempt at retaliation for filing official complaints against his unlawful and unprofessional conduct. If you are considering using Cole's for auctioneer services for your property, please carefully consider my honest review before proceeding. Please also note: my husband and I are college educated veterans who agreed to do business with Cole's not out of desperation or need of money, but as a careful plan to buy our next home.
    - Jessica K.
  • F
    Cole's Auction Service and Appraisal
    I am a seller who used Coles Auction Service for personal property, antiques, coins, and my home (several of these listed as specialties for the business). There are many red flags I've encountered so far: very difficult to get a hold of Steve, late for several appointments, changed his plan for the set-up of the auction, I never received a copy of the signed contract, pushed for a no reserve auction, bid and won items at auction without disclosure to me or the other buyers, did not advertise as stated verbally or as written on his website, did not provide the services listed on his website. Several items that were to be auctioned were never put up for bid and many items flat out did not sell due to lack of advertising and/or low bidder pool. One particular item that did not sell (thankfully we put at least a low reserve on it), Cole wanted me to break down, box up, and drive an hour to his office to drop off so he could sell it online. There was no porta john (which he orally stated he would provide as well as is written as a service on his website) so all the people used the bathrooms in my home and made a mess which I cleaned up after Steve left. Cole's Auction Service used my electricity, water, sewer, and trash without prior consent from me. The auction was 2 days ago and I have not received any money or a ledger of items sold. When we were considering hiring Cole we made clear our expectations for return on the auction to which he stated in his professional opinion would be attainable. We reasonably estimated, based on resale prices and antique value, to obtain between 12 and 15 thousand dollars from the sale of our household property; the preliminary final amount made at auction is 7 thousand 1 hundred dollars, a ten percent buyer's premium plus 3 thousand 5 hundred of which is to go to Steve which equals 4 thousand 2 hundred 10 dollars. That leaves us with 3 thousand 6 hundred dollars; a gross misrepresentation of attainability and/or breach of contract. Currently, I'm attempting to rescind our contract and make amicable arrangements as to not involve the court system, the NAA, the MAA, and/or the Michigan Attorney General. Are you next? I hope not. Update 7/14/18: After Cole avoided our calls, voicemails, and emails for a week, he finally agreed to meet with us to discuss the auction and to give us a copy of the sought after contract and ledger. When we arrived at his store, he refused to invite us to sit down and proceeded to badger and yell at us as we attempted to calmly point out and confront Steve about the contradictions between the services we contracted thru him to perform and the actual services we received. Steve said that he was going to withhold our payment until 30.5 days after the auction for my husband being a "smartass," to which I made sure to clarify that: he was both retaliating against customers as well as using derogatory name-calling to try to quell the discussion of his performance. When we called him out about bidding on and winning items at our auction without prior disclosure about his plan to do so, he explained that he was trying to "help" us by bidding the item up (shill bidding)- which is highly unethical, illegal, as well as unlikely as the television he won was sitting on the floor at our feet by the counter in his store a week after buying it! The clear intention this presents is that he bid on and won an item which no one else was interested in so he could resell it for a profit in his store. He insisted that he did a great job and would not alter the contract in any way. Update (8/4/2018): Formal complaints have been submitted to the Michigan Attorney General (available via public record) and the National Auctioneer Association. We have not received any money from the auction. Some wording has been changed on the company website: "immediate" payment has been changed to "quickly" on the Faqs question and answer section. Written requests to Steve Cole for copies of his "aggressive" advertising have received no responses. If you are considering using Cole's for auctioneer services for your property, please carefully consider my honest review before proceeding. Please also note: my husband and I are college educated veterans who agreed to do business with Cole's not out of desperation or need of money, but as a careful plan to buy our next home.
    - Jessica K.
  • F
    Pace And Hong Auctions
    In August 2011 we brought a number of pieces of art into Pace and Hong Auctions of Alpena to see if they could sell them for a fund raiser. Our deadline was 2 months to receive the money for the investors. I showed them our website and explained what it would be used for.They said and quot;not a problem. We have over 600,000 registered bidders online. This is actually another auction sites numbers they were using as there own! *November 2011- no auction.Called and was told they didn’t know about the deadline and we must have misunderstood. The auction was to be held in December *December 2011 - Called and was told we misunderstood and auction would be in Jan 2012Told them we keep having to borrow the money from private investors’ short term because the date keeps changing. Paying $1000.00 interest out of our pocket each time we re-borrow the money per month per short term loan (1 month). *January 2012 - Called and was told we misunderstood and auction would be in Feb 2012 *February 2012 - Called and was told auction would defiantly be on the 28th of February.Called 3 times over the month to confirm auction date!*March 1st 2012 - Mr. Hong (one of the owners) called and told us there would be no auction at all. TOTAL MONEY LOST $4000.00 - Because we had been told so many time the auction was just around the corner we kept signing new contracts and paying investors out of our own pocket. When we asked about being “lied to” or “misled” continually They took no responsibility and let us just take the loss giving us a big “sorry about that”
    - Stacy V.
  • F
    WAYNE BANCROFT AUCTION SVC
    It started out okay, but turned out very badly. I?m very familiar with auctions and have lots of experience with buying and selling items. Usually when you place items as a consigner, you get a sheet to list each item you are selling and a copy goes to you and copy goes to the auction service. Also, each item is tagged with your consigner number as well as an item number. None of this was done at this consignment auction. Two days before the sale when we took a trailer load of items to the auction site, I was given a consigner number and a handful of blank tags and told to write my number on them and tag all of my items. I did this and wrote down each item on the back of the consigner contract sheet so I would have a record. The morning of the auction, just before it started, my husband and I walked through the tent where much of our stuff was, and it was completely dismantled, separated, and re-tagged! One box of miscellaneous items was cut down and the contents were missing. Some wicker baskets were taken apart and contents of a cream can were put in them and retagged. They had 4 auction rings going at one time, so I was not in the same area as where my items were being auctioned. When we went to pay for items we bought at the sale, the office clerk gave me a printout of my items and what they sold for. There were 10 large items missing. They had also listed 2 items as No Sale, but when we went back to pick up those items, they were gone. On Monday, I called them and they said they would try to find the rest of my items, but I never heard back from them. The same week on Thursday, I called the number on the top of my contract and got a recording saying I had reached the Bancroft Home & Auction Service, but I had not entered the correct code, which I?d never heard before. I was not able to leave a message. The next day on Friday, I tried the same number several times and didn?t even get an answering machine. On Saturday morning, my husband and I called again and got ahold of Wayne?s wife. I explained we had been trying to reach them, and briefly why, and she said we must have called the wrong number then hung up on me. We called back and Wayne answered. He was very short-tempered and upset that we called their personal home, though it?s the number they list for their auction service. He was very unwilling to listen to my husband and I or do anything in any way to resolve the issue. Additionally, it is required that auction services list their auction service license number on anything they send out, but Bancroft?s was not included on the flyer that we received in the mail, and there is nothing on the website, either.
    - Marilyn H.
  • F
    Pace And Hong Auctions
    ..They took my auction items that I know were worth $500 and ended up selling them all for under $100 then they hit you with unseen fees. Don't waist your time selling here, you're better off giving it to the Salvation Army, at least then someone will get honest use of it. DO NOT WAIST YOUR TIME AND MONEY WITH THESE CRIMINALS!
    - Fred S.
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Auction Services in Osseo

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