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Recent Basement Waterproofing Reviews in Orleans

  • A
    Teachout Builders Inc & Teachout Roofing Inc
    Taylor was very professional and easy to work with. He offered valuable suggestions but kept our concept intact. Set up a PPE station and put up signs for PPE requirements immediately. Subcontractors were all professional and we are very pleased with the final product. We would hire them again.
    - Jennifer H.
  • A
    ARK Foundation Repair & Waterproofing LLC
    Very well. Excellent. Hard working, diligent crew completed the job in one day. System tested and quiet. All outdoor drains hooked up and working. Sod replaced.
    - Nancy B.
  • A
    HydroLogic Waterproofing and Foundation Repair
    They were fabulous. I had several companies out to examine my foundation and Hydrologic was the only company who I felt really listened to me and wanted to solve my problem. All the others just wanted to sell me their high priced system. The rep from Hydrologic actually told me he didn't think I would need to hire him. He said he thought with some grading and downspouts the problem would be solved. The rep explained that usually grading doesn't solve these problems, but because of how my yard was landscaped so poorly, I should at least start with the grading. I think the other companies told me grading wouldn't work because they didn't want to do a small job because it's been a very wet year since we changed the landscape and we haven't had the problem since! As I said, the rep told me he didnt think I would need to hire him since the job was so small, but after he explained all the options from full waterproofing (like the other companies had suggested) to the landscaping, I decided to do the landscaping and I couldn't be happier that I did!
    - Robert W.
  • A
    HomeSpec BasementFix
    As a homeowner, this was an unpleasant, loud, dirty and expensive project, but everyone I had contact with from HomeSpec throughout the project was helpful and responsive. The project was managed professionally. The workers went out of their way to minimize the inconvience. Any problems I had were immediately addressed. I have no reservations recommending this company.
    - KAREN K.
  • A
    Above and Beyond Professional services LLC.
    Professional, courteous, knowledgeable, honest and fair. Very pleased and would not hesitate to recommend or hire again.
    - Jayne M.
  • A
    Above and Beyond Professional services LLC.
    I had a small leak in the corner of my finished basement that over time had been getting worse. No standing water, but when we'd had a lot of rain the carpeting in that corner would darken so obviously there was a crack in the foundation somewhere. This year the amount of moisture was visibly more so it was obvious the problem needed to be addressed. Like another poster, I contacted a half-dozen of the usual suspects who do basement waterproofing in the Lansing area. Two-thirds either wanted to sell me a "system," (i.e., rip up my basement floor, install drain tile and a sump pump which I didn't need due to the nature of the issue and the orientation of my home) or didn't want to talk with me since I have a block foundation and all they dealt with were injection repairs on poured foundations which don't hold up over time anyway. I was delighted to have found Mike. He was very responsive; called back the very same day, listened as to what was the issue, and came out 2-3 days later on a Saturday to have a look. He did a thorough inspection inside and out, discussed what he believed the problem was as well as what was the best way to address it. He was very open and not offended to answer questions -- not at all evasive or condescending. It was obvious he knew his stuff. I received a quote from him via email that very same evening. Can't say that about the other two vendors I also got estimates from. I waited two weeks to get a quote from one -- and that was only because *I* called asked how much longer it would take to receive it! On the day of the job, Mike and his assistant arrived right on time. They worked steadily and efficiently in spite of the heat. Though I was told they had allotted two days in their schedule for the work, they were able to complete it in one and they were meticulous in terms of clean up. You wouldn't even know I had had work done on that corner of the house once they were through. Unlike other vendors I spoke with, Mike also warranted his work for 10 years. The others I received quotes from wouldn't warranty their work at all unless I went with an interior "system" and one the vendors who did provide a quote for exterior work went so far as to say their estimate may not reflect the final cost of the job, as they reserved the right to revise it once they were in the midst of the repair! In short, Above and Beyond Professional Services truly lives up to its name. Responsive, knowledgeable, prompt, fair, honest, customer-oriented, and professional And, most importantly, they do excellent work. I would have no hesitation whatsoever if the need arises for more basement waterproofing work to use them again, or to recommend them to others. Couldn't be more pleased/impressed. Thanks Mike!
    - Jayne M.
  • A
    ARK Foundation Repair & Waterproofing LLC
    The company was prompt and completed the work in the projected timeframe. We received multiple quotes and decided to choose Ark Foundations due to their understanding of our project and communicating the best process to complete the job. The company was professional and completed the work at a fair price. We would definitely recommend this company.
    - Beth C.
  • A
    DAL Builders
    The work went very well. They responded to our needs very quickly and had the repair done within a couple of days. They showed up on time and did the work they said they would do. We had no further issues with the condensation.
    - Mindy T.
  • F
    Absolute Waterproofing Solutions
    Called and made an appointment to get estimate, which they booked almost a month out, with the pandemic I found to be reasonable. They called the day before to confirm my 4:30 appointment. The day of appointment I received a call and from a man that did not identify himself asking if he could come for our appointment before 4, I asked who I was speaking with and he told me that he was from Absolute, I then told him that no I couldn’t be there before 4, the man said ok and hung up. During that conversation he had mentioned before our appointment at 4, which was actually supposed to be 4:30, because I was afraid he would be there at 4 I left early to meet him by 4. 4 came and went, 4:30 came and went, at 5 I tried calling the number he called me from with no answer. I then called the office and explained the situation and asked if someone was still coming. She took all my information and told me someone would call me back. I waited till 5:30 and still nothing. It is now after 5:30 the day after my scheduled appointment and I still have had no response. I find this to be extremely unprofessional, disrespectful and rude.
    - Rachel M.
  • F
    B-Dry System of Central & West Michigan Inc
    No show/ no call multiple times for scheduled work. No consideration for customers that have to take time off to be home for the work to begin. Owner was very rude on the phone. Multiple contacts made with corporate as well, no resolution. We went with a different company.
    - Tara P.
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Waterproofing Contractors in Orleans

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