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There are 2 highly-rated local phone companies.

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Recent Phone Company Reviews in Onsted

  • B
    Frontier Communications
    The customer service representative was very professional and helpful.  She checked several different methods to see if Frontier was in the area somewhere, but she couldn't find anything closer than Weidman.  She was very nice, spent quite a while on the phone with me, and was definitely trained well.
    - Teresa Z.
  • B
    They're very good at responding and sending out a check if I need it which I have a couple of times, but I've had Charter for several years. It took some time but it's pretty consistent. They are a little expensive.
    - Joyce W.
  • C
    Frontier Communications
    While arranging for new phone service at a seasonal cottage I chose a time for installation that I would be there on site. The installer didn't show or call my cell phone to let me know that he couldn't make it that day. The new line was laid on the ground and not buried for months despite repeated phone calls.
    - Ruth S.
  • D
    Frontier Communications
    Phone install - two tries + charged me service call. TV install - no problem. Internet - Modem wasn't programmed properly; 1 Service call; one 1 hour phone call. Phone sales promised zero up front costs; only $138/mth for two years. I asked salesperson three times. Each was the same response: $138/mth for two years. First bill had a lot of installation dollars on it. 2nd mth bill was actually $138. 3rd, 4th, 5th, kept increasing up to $182 (today). No contract was ever sent/emailed to me. We made polite call but got rerouted to someone who told us, cancel and you owe us current bill + $400 cancel-early fee. Internet speed never exceded 2 mps. Sat. TV has been fine.
    - M H.
  • D
    AT&T Uverse
    I checked on a billing change to help me with my expenses.  They told me they would take care of my bill for me because they owed me money.  This however was not the case.  I called back and the operator said she did not know why the previous operator told me that.  They promised me $35 a month for my internet and phone.  This again was not the case.  They promised me all of this and did not come through.
    - Becky A.
  • D
    last service call was dropped! had to call again! they would not give me several days outage credit! needed help from psc to get credit! terminated service on 10/3/2011.they charge a whole month if service is active one day!they raised my monthy bill by $2.04 as punhishmet for leaving! thet also lowered my included monthly to 30 calls! I had 38 calls and thry charged me for 8 local calls!
    - robert s.
  • D
    Frontier Communications
    They transferred the phone service but couldn't either forward the phones to the new phone number or attach a "this number has been changed, the new number is . . ." message. People thought we'd gone out of business. We called many, many times, each time they'd promise it would be fixed by that evening or the next day, each deadline would pass without change. Finally got fixed about 6 weeks after the move only when I filed a complaint with the FCC. Our business lost a LOT of money.
    - Joanne S.
  • D
    Comcast Cable
    I am very upset with their service and may call the BBB. Anybody that asks me I would not refer them.
    - Brenda W.
  • F
    They do telephone, satellite TV and a number of things. The service is ongoing. It’s a monthly service. They have a very poor customer service and poor product. If somebody asks me if I would use them I’d say, “No” but we really don’t have a choice. They are the only ones we can use.
    - Joe G.
  • F
    They responded via email promptly, but never took care of the problem. I was able to contact them on friends phones or by cell, but they were neither cooperative, or professional. I currently use Majic Jack, and love it. Have had no problem, and after the initial purchase of their equipment ($39.99) it is only $19.99 a year using the same high speed internet I had with vonage.
    - Lisa G.
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Phone Companies in Onsted

Companies below are listed in alphabetical order.

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  • Ooma Inc

    525 Almanor Ave
    Sunnyvale, California
  • Vetstelecom

    255 Bailey Plantation Dr
    Richmond Hill, Georgia