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Tire Buying And Repair reviews in Novi

  • A
    Discount Tire
    Had a new set of tires put on the vehicle.  This outfit is very customer focused and professional.  Pricing is competitive with other tire outfits.  They work fast, efficiently and communicate all work details with the customer.  The only negative is that they don't do alignments - this would greatly help with new tire installations.
    - sandeep m.
  • A
    Griffin's Neighborhood Auto Clinic
    Fantastic!  Excellent service.  I wish I had discovered Griffin's years ago.  All the work I have had done here has been done well and at a very reasonable price.  They only charge for the actual work done and never push for things not needed.
    - Donald B.
  • A
    Discount Tire
    I think they're very good. They're very professional and they use the proper equipment. If you rotate a tire and you don't use the proper equipment, like a torque wrench, you can actually damage the wheel, the rotor and a lot of stuff. I just stopped by and they were friendly, courteous and they were able to get it done in like half an hour. I got my tires from them about a year and a half ago, in the fall of 2011, and I remember the price was good.
    - Richard R.
  • D
    SEARS AUTO CTR
    This was a miserable experience from start to finish! This Sears Auto Center installed tires for my wife back in December. The left rear tire lost pressue within two days of the brand new tire's installation. When my wife took the car back in a few days later, she was advised that they wouldn't fix the issue they created because she didn't buy roadside assistance. When they later identified that the issue was due to a rim leak created by the installer, the costs were waived. The tire seemed to be ok for the next month, but began losing pressure again and eventually went completely flat. When I went to put air in the tire, the valve stem completely broke off, so we took it back to the shop on January 26. When we checked in at 12:30 PM, we were told it would take 1.5-2 hours. About an hour later, they left a message on my wife's phone that they discovered another issue they needed to discuss before proceeding. My wife called them 5 minutes later and was advised that someone in the shop would have to call her back and they should do so within the hour. When we did not hear back from them by 4:00 pm, we returned to the shop and they said they were waiting for her to call back (which she had already done). She told them to proceed with the repair, but they would need to be prompt as we had been waiting for 3.5 hours and had an obligation we were now late for. We were advised it would only take about ten minutes. After another 30 minutes I finally went to get the mechanic to get the paperwork. At the same time, they were frantically trying to locate the paperwork for another customer. When they didn't find it, that customer had to wait for everything to be written up a second time.  No of the employees made any effort to apologize for all of the inconvenience they had caused and just used the excuse that "they were busy."
    When we left and reviewed our paperwork, we discovered that they other customer's papers were mixed in with ours (thus exposing his personal information).
    As a final insult to injury, a mechanic called my wife 10 minutes after we left saying that he was returning her call from 1:45.
    We will not be using this store again in the future, and it is likely we will never go to another Sears Auto Center. We have advised all of our friends to learn from our lesson.
    - Toney P.
  • A
    Erhard BMW Of Farmington Hills
    The price was fair. It took them two hours to put the new tires on. They left my vehicle very clean when they were finished.
    - James M.
  • A
    Belle Tire
    .
    - Gino L.
  • A
    BELLE TIRE
    unknown
    - Robert M.
  • A
    TITAN INDUSTRIES
    unknown
    - carl l.
  • A
    Belle Tire
    Belle Tire was professional, fast, and thorough. It was a good experience overall.
    - Barbara M.
  • B
    Belle Tire
    They were very nice, they even got me a bottle of water while I waited.
    - Irene W.
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Tire Shops in Novi

Companies below are listed in alphabetical order.

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