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There are 70 highly-rated local appliance repair services.

Appliance Repair reviews in Novi

  • A
    Appliance Doctor Service
    Technician arrived on time. He was professional and courteous. He demonstrated knowledge of the issue by inspecting the unit and evaluating possible areas of trouble. After testing and evaluating, it was decided that the contactor relay switch needed to be replaced.
    - Guillermo Z.
  • F
    Pro Tech Appliance Service
    Had called them for fixing my gas stove and hood fan. The appointment was given between 9-12 PM. The person finally showed up around 11.55. I was hoping at-least that he would fix both the issues. He refused to look at the hood fan since it was not something he can fix. Then he looked up the gas stove model and went outside to apparently make some calls. Came back and said that two of the stove parts need to be replaced and gave me an estimate of $300. I mentioned that the estimate is too high for those parts, especially since the stove itself would only cost me that much. So he goes out again and come back saying I can take another $50 off. Being an engineer myself, I knew that the parts he mentioned were not the ones to be replaced. So I call his bluff, send him off paying $50. I went on ebay and ordered the correct part and fixed it finally myself, all for $40. Moral of the story - Do not trust these so called REPAIR folks who know nothing about electronics. There are other good honest service professionals out there. STAY AWAY from Pro Tech repair.
    - Biju R.
  • A
    Appliance Doctor Service
    Mark came out, looked at my ice maker and knew exactly what was wrong. It took him less than 10 minutes to pull it out and fix it. He waited until it completed its cycle to make sure it was going to put water in the actual ice tray rather than in the bin where it's been being turned into a block of ice. I have cubes again! He told me if something happened again and it needed a part, to call him and he'd come back out, change the part and just charge me for that rather than another service call. I would absolutely recommend him for repairs!
    - Tracey D.
  • A
    Speedway Refrigeration & Appliance Repair
    Following up on a previous repair 6 months ago that started leaking again, Moss did the right thing and came out and replaced the entire line this time and only charged for the cost of the materials. Hard to find a stand-up and skilled repairman like this now-a-days. Will definitely be calling him again for any appliance repair needs in the future.
    - Paul L.
  • A
    Speedway Refrigeration & Appliance Repair
    Moses was able to come out the same day I called to fix it. Even though the first attempt to fix the leak didn't work, he was able to come back the very next day to fix it completely for no extra charge.
    - Paul L.
  • A
    Speedway Refrigeration & Appliance Repair
    We had purchased a 5 year repair contract on the dryer, but when we reported to the store that we needed repair, they sent a person out who said his contract was if the appliance worked satisfactorily for at least 5 minutes, their job is done. Believe me, he must have had a stop watch. The dryer element heated for about 7-8 minutes then stopped. Every time. I would not recommend buying a repair contract, does not work all the time. WE called Speedway since they had so many recommendations. He had that dryer all apart, it was all over the laundry area. But, he discovered that the second sensor was defective and would shut off the heat after 7-8 minutes. Speedway replaced the sensor and it worked perfectly.
    - Terry F.
  • A
    Speedway Refrigeration & Appliance Repair
    Since we had used Speedway before on our washer and dryer, we gave him a try with our refrigerator. He took it apart and replaced some wiring, not the solenoid I thought was the issue. I guess that is why I hire this done. I would have been going back and forth to the parts store in Canton, he tested it and got it working. Very pleased now to get the crushed ice for my Gin and Tonic.
    - Terry F.
  • A
    Speedway Refrigeration & Appliance Repair
    Speedway was called, we have used them 4 times over the past 5 years. He took it apart and replaced the large part that had the knob. Seemed to work fine, but then after he left, the cycle we ran stopped just before the final rinse. Very frustrating. We called Speedway and he came back out. He spent about an hour taking things apart and then he found out the cause. It was a anti-water leak device I had installed a few years ago. Apparently water splashed on on the device, it shut off the cold water only. When that happened the rinse cycle would not work because the cold water rinse would not load since the water was shut off. That seems like a difficult thing to diagnose, but Speedway found it. Thanks again!
    - Terry F.
  • A
    Speedway Refrigeration & Appliance Repair
    Mr. Moss worked hard to come in the narrow time frame that I had available ( my husband wanted to buy a new dryer) and came within 24 hours of my call. He worked for a little under an hour and found out that the problem was in the electrical box, which he repaired. He also noted a kink in the copper gas line and we made arrangements for him to replace this in a week; needless to say, this could have been very dangerous. Once again, Mr. Moss came through for me. I'm very pleased , as always.
    - Cynthia M.
  • B
    Sands Appliance Service

    The part came 2 days later with a total repair cost of ~$350.  Knowing that I could have bought a new dishwasher for not much more than $500 I pressed the technician whether there was anything else he could see wrong with the unit and whether the overheating had damaged any other parts.  He assured me everything else looked ok so I had him proceed with the repair.  (remember that had I not, they would have charged me $100 for the visit and diagnosis alone).  That repair was on 8/13.

    Flash forward to 8/17 and after only a half a dozen dishwasher runs after the initial repair, the dishwasher is now leaking water all over the kitchen floor while running and we called them for follow up repair.  The same technician was able to come back out the following day and was able to diagnose and fix the problem for no additional charge. 

    I must say that I was prepared to write a much more negative review had they not been so helpful in coming back out to repair what seems to be a issue that may have been overlooked related to the initial problem.  Therefore I give them high marks for professionalism in completing the job without charging more.


    - Paul L.
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Appliance Repair Services in Novi

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