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Moving reviews in Norton Shores

  • F
    Two Men & A Truck - Grand Rapids North
    5 years earlier, a crew of two were able to move my piano into the home for about $300. The job took an hour and a half. This time, the crew of Two Men and a Truck was much larger (7), they were extremely inefficient, got themselves into several sticky situations (piano became wedged between the front door and the vestibule door which slowed things down because they had forgotten to remove the doors FIRST. This small problem ended up adding nearly 2 hours of additional time to "undo". Also, they got themselves into a couple of unsafe situations (unwise load lifting). The overall job took them over 4 hours to complete (more than twice the time it took the previous crew of 2!) This was extreme There were many instances where only 2 or 3 of the guys were actually working, and the others were simply standing around and talking.
    - David S.
  • B
    Everything was wonderful, except they forgot to take the shelves off the truck when they delivered the cabinet. It was a little difficult to get them to response to my phone messages, but eventually they brought over the shelves.
    The movers were very pleasant, responsive, and professional. This was the third or fourth time we've used their services, and we've been happy every time. This is the first time there's ever been a glitch, and that problem did get solved satisfactorily.
    - Julie M.
  • A
    Two Men & A Truck - Grand Rapids North
    They were really good. Their quote was accurate and the guys were really efficient. They were very strong that I could not believe how many heavy boxes they were carrying by themselves at once like the big 52 inch TV sets that are on wheels these men carried them even though I suggested that they could roll it across the floor. They were very good. They did not waste any time and they just moved right along. They were courteous and polite, just great guys.
    - Kathy V.
  • F
    All Over United
    Initially when I called they seemed like a good company and very accommodating.  I told them my daughter was doing rotations in Colorado and her things were in storage.  We thought she would be retuning to Michigan, but she got a job in Colorado and he said the change of plans would no problem.  I told them the items couldn?t? be delivered until August 18.  He said this wouldn?t be an issue.  The quote was a little over $2800.  The day of the move, the driver calls and says he will need to add more money because the storage unit is more than 70 feet from the truck.  After things were packed he says they will have to add more, because the things took up a lot of room.  I thought this was interesting because I had asked them to cushion the quote, because we weren?t exactly sure what was in the storage unit, and he had quoted a storage unit that was 10 by 10 and filled to capacity.  I agreed to pay more because the things were already on the truck.  He asked for a portion of the payment, and he said that the items would be delivered now.   I told him this wasn?t possible, because daughter did not have possession of her apartment yet. He says that isn?t what is on his sheet and he has to go by his sheet.  He had to place things in their storage, and the things weren?t moved until August 28.  The boxes were damaged, furniture was damaged, some of the furniture was missing, 2 queen size mattress and box springs were missing.and we had chairs delivered that didn?t belong to my daughter.    They say the only recourse I have is the insurance that they have, which is .60 per pound for the items that are damaged or lost.  This was my first time working with a mover, and it was not a good experience.  No one is taking my calls.
    - Julie B.
  • A
    BrockStar Moving Services
    Very well. Contact was good and quick. Work done in short order. Everything was packed, then shifted to a POD.
    - Lisa T.
  • D
    A Smooth Move Moving & Storage
    - Calvin W.
  • F
    Executive Moving Systems Inc
    Not happy at all. They have dented and scratched our appliances and we had to wait awhile after we called them to ship our items.
    - Rosario I.
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Moving Companies in Norton Shores

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