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Auto Body Repair reviews in Norton Shores

  • F
    Ramos & Sons Auto Body
    It went horribly! I got stuck in sand between two sections of a parking lot. All the Ramos Towing (& Sons Auto) driver needed to do was pull me straight out. Instead, he spun me around 180 degrees, forcing the car up and over a section of sidewalk. The force snapped the tow strap and bent the cars strut. I complained to management (who is also owner), I was told it was impossible strut could've been damaged because of his driver. He was very rude. Told me I'd have to take him to court for damages.
    - Karen G.
  • B
    AUTO IMAGE COLLISION CTR
    The pricing was okay. Quality was okay too. It was okay work. They did not get the money from the insurance company and would not release the car until they got the money. Not really their fault I guess. I would not give him glowing remarks because I do not know I heard the guy's name is Bobby liked making disparity remarks about us to the insurance agent on the phone and I just did not feel that his customer service was all that professional. He is on the phone with the insurance adjusters and he says here comes Postmus now. I do not like being called by my last name like. It sounded negative to me. I did not have a problem with the work. It looked nice. I did not have a problem with the price. It is fair. I just did not feel valued as a customer. I felt like they were making disparity remarks to my insurance company and weren't giving me respect as a customer that is basically how I felt and I would not go back. If I had another accident god forbid I would find someone else to fix my car. It is not about the service, its is not about their price, it is is just about their unprofessional attitude towards the customer. They were punctual. They got the car done on time. There are some other scratches on my car that they did not cover and tried to explain to insurance company how it happened that I went completely through a pile of snow and debris on the side of the road was gravel mixed in it and stuff and they ended up not covering those scratches and I do not think that the body shop stuck up for me. I think they more sided with see how that could have happened like that or something. I do not think they backed me in that. I do not think that the body shop backed me with my insurance company and I ended up not getting some of my damages fixed because I do not think that they backed me.
    - Linda P.
  • A
    Bowman's Body Shop
    Went to Bowman's for an estimate to compare to one obtained from another local body shop. The estimated charge to replace front bumper fog light etc., was the same as the other shop. Bowman's offered a much less costly solution as another option. The less expensive option fixed the problems without having to replace the entire front bumper. While looking closely it may no be and quot;exactly perfectand quot; but it is not noticeable and I am very pleased with the outcome.
    They were timely and very professional. Not only did they save me over 500 dollars... when I went to pick up the car it was about 40 dollars LESS than they had estimated PLUS the car had been cleaned inside and out and was spotless!!! That is what I call customer service. If I ever need body work again I know I will not even need a second opinion!
    - Denise R.
  • A
    CHARLIE'S AUTO BODY
    I've been going to Charlie's Auto Body for several years for body repair and touch-ups. Charlie's work is exceptional at a very fair price and the service is great.
    Whether the repair is major (like the $5000 worth of damage a deer did to my Escape) or minor (like detailing my Mustang for 100), the service, workmanship, and professionalism is the same. I don't take my vehicles to anyone else, nor do I go out to get other quotes (because I know Charlie's will be reasonably priced and do an outstanding job on my vehicles).



    - Michael N.
  • A
    Ramos & Sons Auto Body
    Excellent ! I had damaged my tailgate on my truck. I did not have insurance coverage for the damage so I wanted to find a auto body specialist that would work with me to get it repaired but at the lowest cost possible. I went to another shop for a estimate and they acted as if I was taking up their time. Ramos and Sons looked at the damage and explained the type of work that would need to be done. They checked on the internet to find me a used tailgate and the lowest cost.Once they found a tailgate they gave me the estimate, which compared to the other shop was hundreds less and included the fender well repair. The tailgate they found had a couple small dings on it, they called me to come down and take alook at it to see if it would be ok or should we look for another one. The dings were very small and hardly noticeable. They completed the work on schedule called on completion.
    - ROGER K.
  • A
    Bowman's Body Shop
    unknown
    - Beverly C.
  • A
    E&S PLUMBING
    He arrived right on time and completed the work in a timely manner. Very polite and explained what he was doing and cleaned up well.
    - Katherine S.
  • A
    TOPS BODY SHOP
    He does great work and is reasonably priced.  He is a very good and honest person.  We will absolutely continue to use him.
    - Marilyn H.
  • A
    ADE'S COLLISION SVC
    Great service and fantastic looking job when done!!
    - Roger H.
  • A
    Bowman's Body Shop
    They were courteous and the paint job was excellent.
    - Donna T.
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Auto Body Shops in Norton Shores

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