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Bauer Soft Water Co

Founded 1949 • Angie's List since September 2011

NA Rated | 7 Reviews

Description

We have been building water softeners since 1949....

Verified Reviews

A few reviews for this pro…

F

RATED

08/15/2016

Called every extension and left voicemails and no one returned my calls despite the urgent issue. Terrible customer service. I purchased the unit from them a year ago for $2000. Do not waste your money purchasing from Bauer - they do not stand by their product.

DESCRIPTION OF WORK
Softener not functioning after a year. Needed repairs - no water would run through it.

CATEGORY water softeners

F

RATED

07/16/2016

I was given a great sales pitch and lots of promises. I paid my check, shown a picture of what the unit would look like and was promised an install the first of the week. On the day of the install I had to call the company and ask when they were coming out. Matt, the owner, told me my unit was being built and connected me to his secretary, who rescheduled my install for 2 days later. Then she call...

DESCRIPTION OF WORK
new water softener installed

CATEGORY water softeners

F

RATED

08/20/2014

A faulty unit was installed and after numerous calls and being told it was probably just me not knowing what I was talking about (more or less) it was discovered that it had faulty internal parts. The computer still has a faulty clock- gains time -- the service is set up on a 3-4hr window and they always show up late. I would never recommend  this company to anyone.

DESCRIPTION OF WORK
Installed new water softener.

CATEGORY water softeners

A

RATED

01/16/2014

They are wonderful people! Matt Bauer is great, you can't beat their service. They are always helpful. I recommend them to anybody.

DESCRIPTION OF WORK
Took out and installed a new soft water tank with a rust kicker on it.

CATEGORY water softeners

F

RATED

04/10/2013

I did not like Bauer Soft Water Co. I would not use them again. I called them because our hot water was running very weak, the cold water was fine, so we thought it was possibly the water softener, so I called him out and I think he was here in a total of 3 minutes, he walked downstairs, I was upstairs in the kitchen and my husband wasn't home. He walked back upstairs in 5 minutes and he said that...

DESCRIPTION OF WORK
We used Bauer Soft Water Co.

CATEGORY water softeners

Services Offered

Residential, commercial & industrial water softening.

Services Not Offered

Ask for details

General Information
Licensed
NA
Bonded
No
Insured
No
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, American Express, Check, Financing
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.