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Landscaping reviews in Newport

  • F
    I had hired ground control to install a sprinkler system and sod. My neighbor had used them for the same. When his sprinkler system developed a bad leak they told him they could not fix it. At that time I decided I wanted my money back. They refused. They also decided they would tape my calls and try and use them in the law suite my neighbor had filed without my permission. Owner of the company told me and I quote, "have anger management issues". Apparently does not understand ethical issues either. Will never hire this company for anything. Do so at your own risk.
    - joe l.
  • F
    Had problems from the start. Had to wait 8 weeks for them to show up to start work. After seeing work they performed on other properties I decided not to have them do the work. I personally witnessed sprinkler systems they had installed which were leaking. The sod they installed was coming apart at the seams. The workers who had installed both had no idea how to repair the sprinkler system or fix the sod. Very unprofessional company which I have to sue in order to get my deposit back. I am not the only one who has sued this company. Any company which refuses to give back your money for services not rendered does not need to be in business. The sod price was projected to be low. However, Ground control added $1000.00 to the price of pop-up downs spouts to make up for the low price. Work is extremely poor. Workers attitude was poor as well. Does not come across as a customer friendly organization. They give a lot of promises, but do not back them up with work. There were no responses from them. Promised if I was not satisfied, I would get work done for free. No contracts were ever given to me, nothing in writhing to back up anything they said.
    - joe l.
  • A
    Eric and his team did a great job. We had previously used Outdoor Amenities for a paver patio and a vinyl fence. We we thrilled with how those projects turned out so when we needed a shed built we gave them a call. We had a general idea of what we wanted, Eric made some excellent suggestions and the result was really great. The shed is probably built better than my house. Eric and his team are responsive, professional and respectful. I would recommend them for any ourdoor projects you may have.
    - William H.
  • B
    Overall, pretty pleased.  Initially, did not install Sod to my property line, but came back later and finished the job. I think it there was a bit of a mix-up between myself and the crew. They were quick and professional.  Communication could have been better, but overall I would recommend them and use again in the future if I need any service.
    - Brandon G.
  • A
    Tom was very professional and his crew were very nice and considerate. They all did a fantastic job. I work midnights and the crew was careful to keep the noise down while I slept. I was told it would take 3 weeks to get the sod and it was 3 weeks to the day. That wait was entirely due to the rain that would never stop. I have zero complaints and look forward to working with them again in the Spring. From my wife and myself, Thank you very much!!!
    - dave p.
  • F
    He only showed up 4 times since October. He did remove leaves. After that, it was like pulling teeth to get him to remove snow. He mowed only twice. He never cleaned gutters or bushes like he said he would. When I would ask him, he said "he would have to do that on his own time". Or, he didn't have the right equipment with him. Or, he would do that in the Fall, Spring or Summer. whatever season was coming next. My next door neighbors were outside, and there were contractors working on my deck when Mr. Brooks showed up to mow my lawn. I calmly asked him when he would trim my bushes. He started screaming at me that I was a b**** from the time he started working for me. And that he didn't like mowing my lawn because he stepped in dog feces (he used another word). I told him to stop demeaning me, and he said "Let's take this inside". I am a widow, and would not let Mr. Brooks in my yard again, let alone my house. After I asked him to leave, the neighbors and contractor came up to me to see if I was OK. The contractor said he was just about to get involved when I finally got Mr. Brooks to leave. He insisted on getting paid upfront for the year when he started here. He got over $1,200 from me in checks, and never showed up to do $100.00 of work. Please consider hiring someone that has a good review. Mr. Brooks is a large man and a bully.
    - Shawn D.
  • A
    They responded right away and are very prompt in coming out when the snow needs removed; so far we are very satisfied. I started using them this season and they only have had to remove snow once so far. They also do the street in front of our house as well as our driveway. Their pricing is reasonable and I found them on Angie's List.
    - William H.
  • A
    They came out right away, he was very good and we were very happy with them.  What we liked about this company was that he was really informative.  He could name all the trees that we have, what was going on with them, what we needed to do, what we needed to watch for.  We gathered a lot of information and realized what we could and could not do with the trees.  Actually he did not charge us that day.  There were certain complications and he gave us certain suggestions on what we can and could not do.  The reason he could not remove the tree was because the machinery was too big for the space and told how we could take care of it.
    - Gerald I.
  • A
    I was very pleased with their work. They came out and worked with us to build a very imaginative patio. They made it look artistic. Once they committed to the job they were very punctual and came everyday until the job was done. They had it done within a week. They did the job very efficiently and cleaned up after themselves. They made sure that nothing was out of place and picked up every piece of vinyl from the fence. They were very thorough in making it look nice after they left. They did high quality work. They didn't skimp anywhere and what I paid for is what I got. It looks beautiful.
    - William H.
  • A
    I purchased an apartment complex on a lake that had an existing concrete patio that was installed without proper drainage. Because of this it caused considerable erosion damage to the ground leading down to the lake and blew out one of the retaining walls. I called Vena's and spoke to and quot;Ponchoand quot;. He quoted me on the phone and I asked when he could come out to do removal. He was there in 2 hours and entire project was completed in a matter of hours. He's a super nice guy! Really down to earth and fun to work with.
    - Robin W.
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Landscaping Companies in Newport

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