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Cleaning reviews in New Hudson

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  • I made a Big Deal purchase with them. I haven't been on the roof, but I'm sure they blew it all out. I had no problem with them at all. I'm sure that I set up the day and time and I am not sure when it was done but it was done satisfactorily. I liked that there was no bother. He never tried to sell me anything else. He just got up on the roof and did his job and left. I had no interaction with him except on the phone. His work was fine. He was efficient.
    - Carole B.
  • Everything was fantastic from start to finish! He took the time to thoroughly clean and deodorize all the carpets in our home, including the entry way remnant. He also used a carpet rake after cleaning for a fantastic finishing touch.
    - Karen S.
  • He was prompt, professional and friendly.  I would recommend this service to anyone.  The only issue was a stain in our carpet that he tried to clean that didn't come out completely, but it was better than prior to cleaning.  I don't hold him responsible as it was a bad stain that the carpet company should have replaced under warranty, yet was refused - he did what he could to clean it and it helped.
    - Daniel B.
  • Went very well.  Company was very professional, called me to set up an appointment, then called me to confirm the appointment the day of.  I left a list of all the things I needed done and they got to pretty much all of them.  Seemed to get a lot done in the allotted time.  Very pleased with the service.
    - Joshua C.
  • Professional, courteous, responsive, detail-oriented -- Pro Touch Cleaning is all those things. I was thoroughly impressed with their first clean and now have them coming back on a regular basis. We have 2 dogs so the amount of fur on our hardwood floors and furniture is often times unmanageable. They were able to get my couch fur free, which is not an easy task! And my shower, I can actually see through it now! Their attention to detail was remarkable. Being a first time home owner who had their home built, my goal is to have my home look as new as possible for as long as possible. Pro Touch Cleaning is definitely helping make that possible. I'm very happy with my choice.
    - Jennifer n.
  • The service was okay. There was a mix up because we were out of the range of their services so there were some communication issues, but that was not on my end. When we finally got the service they did a good job and provided the service they advertised. The advice I would give them would be to make sure in the future that they make clear whatever restrictions they have in their service areas. Initially that was not clear, but since that time I think they have gone online to specify the areas where they do service. Their pricing and quality was fine, but they don't service my area.
    - Sylvester M.
  • My husband was home during Birds Beware servicing our windows.  He is an ex-quaility inspector of military tanks and is extremely particular.  My husband was very pleased with the service person and the quality of their work.
    - Debora S.
  • Moving out of a house that two generations of family had lived in for 30 years turned out to be a much bigger project than we had anticipated.  I hired Christine and her team to help get the house cleaned and ready to list for sale.  We intended to completely clear out everything before they arrived, but time and unexpected events kept us from getting everything done.  This didn't slow Christine down at all. She took initiative to clear out all remaining items from cupboards and closets and bag / box them appropriately and intuitively as to what would be thrown out, donated or moved.  She condensed everything into one place, making it easy for us to deal with it from there.  The deep cleaning was done to our expectations and the house was ready to be listed for sale!
    Also worth mentioning is that when we first spoke on the phone and discussed expectations and scheduled the appointment we also discussed payment options.  There was a misunderstanding on my part that the initial payment needed to be made at the time of or prior to their arrival to the appointment.  I failed to make that arrangement.  However, Christine was incredibly accommodating, immediately rescheduled and did not charge me for her lost time or inconvenience.  She seems to get that she is not only in the business of cleaning and organizing, but more importantly she is in the business of customer service.
    - Karrie D.
  • I have 6 very large windows including the 4 door walls. Even though I have a ranch you still need a ladder for 4 of the outdoor windows . Jim e- mailed me the day before to verify the time all communication was on e-mail except the 1 st. one I called and gave directions. They were on time and went right to work and in an hour they were done. The people were so nice and efficient would use them again and again. Total windows were 13. Price was great.
    - Pat R.
  • The company is very professional with very good follow up including a phone call and a thank you note.  I hired them to clean about 140 linear feet of gutters and downspouts as well as between twenty-five and thirty exterior windows and door walls. I would give the a score of 100% for the gutters and 95% for the windows as they did not wipe all the window ledges as well as I would have liked.  All that being said I will hire them again next year as I feel I received fair value for the fee charged.
    - Martin M.
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Cleaners in New Hudson

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