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Professional Work reviews in New Baltimore

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  • Absolutely great!  Brian and his employee do outstanding work.  They were extremely customer service oriented starting from the estimate and setting up the schedule for the box.  Keep in mind that his work is in high demand so plan accordingly.  In our case, due to the bricks and limestone taking a bit longer to come in, there was about a 3 week delay from the estimate to the installation.  It was well worth the wait.  These guys do not slack on the job.  Constantly working from the time that they arrive to the time they left.  They communicated with us during the project as we checked on them in various stages of the install.  In the end, the column looks outstanding and extremely professional.  Highly recommend them to anyone!
    - DEAN T.
  • They identified the problem with a free estimate and called before they fixed the problem to get the O.K.

    They were polite and knowledgeable and fixed it quickly and called when it was ready to be picked up.

    And even carried it to the car for me.

    Well worth the trip and the price for the excellent job they did.

    Patsy Ostin

    51609 Julies Dr

    Chesterfield, Mi. 48047
    - Patsy O.
  • When the ground is not frozen and it gets warmer, I am going to call him back to put in the mailbox. I called him the other day for something that is kind of minor but I do need a handyman but he did not answer my call so I do not know why. I hesitated to call him back. His wife took my message and I never got a callback. I do not know what has happened to him. I paid him $50 for the mailbox repair but he bought me some rocksalt and he had to buy the bucket and he set everything up and even my mailbox is attached to that post. He was wonderful but I wish he would call me back about my problem with my storm door now.
    - Geraldine M.
  • Called in to have VINYL GRAPHIX INC  cut some simple letters for my business. I asked for three sets and was given a price of $17.50 per set. After speaking to the write up person we decided to do one set and check them for consistency  before we went ahead with the other two.
    I was not told at the time of write up I would be charged  $24.00 for picking up one set ,checking it and returning for the others. I sent my employee in to pick the order up, fully intending to check the accuracy of the job to my sample and returning for the others. My girl was told the price went to $24.00 if we didn't take all three at that time.

    After returning with this information, I made a call to VINYL GRAPHIX INC and got the owner on the line. He never even gave me a chance to speak. He was loud, rude and talked over me. Not even willing to discus what had happened, so I hung up. With this kind of customer service it's a wonder he still in business.

    The next morning he called me back to say he had a bad day but I stopped him there and told him he was a nasty b****** and I didn't want to do business with him.

    This is not the first time my company has done business with VINYL GRAPHIX INC but it will be the last.
    - Michael P.
  • unknown
    - Mike M.
  • Great work done right and fixed other people's workmanship.
    - MICHAEL Z.
  • Exceeded my expectations, I believe their service originates out of this area.
    - MICHAEL Z.
  • He was fast. He seemed to really know what he was doing. It is hard to find someone who can repair grandfather clocks. They furniture store where I bought it recommended him.
    - Lynda F.
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Professional Services in New Baltimore

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