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Tile Installation reviews in New Baltimore

  • A
    Mario's Tile
    Mario & his partner Christian are experienced, professional, creative, & technically gifted tilers. The experience was collaborative, fun, & stressless. These guys are one of the few GOOD GUYS out there who can be trusted, are honest & fairly priced. My experience in building a new construction home has led me to believe that most trades will rip you off at every opportunity So it was refreshing to meet 2 guys who had no desperate agendas. You can't go wrong with MARIO's TILE.
    - pat z.
  • A
    Harsen Island Inc
    Great job cleaning my condo, especially the high ceilings and my shower! Very friendly and efficient. Patti went out of her way to accommodate my time frame during a difficult time. Thank you, Patti! Her fee was extremely reasonable compared to the other maid services I contacted.
    - Susan G.
  • A
    Harsen Island Inc
    Patti and her team are all wonderful! When I first requested a quote she called within an hour and was at our house the following day. The team is super prompt, professional, and clean as if they were cleaning their own home! The ladies are all friendly and I feel comfortable with them in my home. The dogs love them too! The house looks and smells wonderful when they are done. They take the time to clean things the right way. I am happy to have found them.
    - Jason H.
  • A
    Nick's Tile and More
    Finding Nick was such a blessing. Not only did he come out the same day we contacted him to provide us with an estimate, but he was able to pick up where the previous contractor left off. One of the largest things that had my wife and I concerned was that the previous contractor cost us two days off from work and we were unsure if we could get more time off for the job to be completed. Nick started work the very next day and came to the job site over the weekend to make sure that our project would be done in time for us to go back to work as previously scheduled. Nick communicated everything very well, he clearly understands his craft, conducted himself in a professional manner, and most importantly, we are so happy with the end result. We will definitely be saving Nick's information for our next flooring project.
    - Jonathan L.
  • D
    Catlin Construction & Renovation LLC
    Summed up perfectly by another customer - "...our kitchen looks good if you don't look too close." Pricey given quality of work - toilet installed incorrectly, bathroom door installed incorrectly, glaring wall finish issues and many more. Responded to criticism unprofessionally and was unresponsive to follow-up requests after checks were cashed.
    - Thomas K.
  • A
    My grout was extremely discolored and dark. When I called on a Thursday, they scheduled for Sunday. The rep on the phone told me the cost to come out (in case we didn't use then), and the per square foot price as well a the minimum. I was told I would get a call between 7:30 and 8:00 am to get a time window. I got a call from the rep at 8:09am (not bad)and was told he would be there between 9 and 10 am. He was there prior to 10 and offered to show us a test area. I had over 400 square feet. They did an awesome job. I would hire them again for sure. They answered all of our questions and were very professional. I wish I could attach my before and after pictures of their good work.
    - Krystal S.
  • A
    The Grout Doctor
    The guys sent out did a great job.  Only problem was when vacuuming up with the attachment that holds everything together came apart. Dirt and dust everywhere.  Lucky I have 2 air cleaners which I put on immediately because my husband as COPD very bad. I wiped down walls and that took care of all that mess.  They came back to do a little fix up.  Job was perfect afterwards.
    - Mary D.
  • D
    We had a 1 year warranty through Lombardo. They were back 5 times to fix the shower floor since the grout kept coming out in chunks!! And it still is since they still haven't fixed it properly. The tiles on our kitchen floor were not even stuck to the thin set. They wobble and all of the grout is cracking. They came to "fix" that too. They said it would only take 1 day and there would not be a mess. They would contain all dust to a small area. We are going one the third day, and since they don't work on the weekend it will actually be 5 days!! Lombardo had to call on their cleaning crew to clean the mess so far. There was dust everywhere!! We are going to call in our own tile person to finish this mess they left. Honestly, I don't want them back in my house!!!
    - Marjorie B.
  • B
    The Tile Shop
    They have great operating hours. The salesperson/designer was terrific in helping us pick the trim pieces and grout, though she did overcharge us and I did not notice, until we got home. They corrected that overcharge over the phone. When we went to pick up the tile, about a week after purchase, the gal at front desk, gave us the wrong color grout which we didn't notice until the day before installation. 2 errors in two visits. A rushed return visit to fix. Complaints got us nowhere. They have a generous return policy which is one of the major reasons we purchased from them. They cost less than big box store that we were considering. We hired our own contractor to install the tile.
    - MARIE P.
  • A
    Mosaic Tile & Design
    It's a very good experience. They were very professional and very polite. They have good prices. I would definitely recommend them. I actually ended up not doing the project. I ended up putting it off for a while. When I do decide to eventually do the project, I will be calling them to do the work. The quote was reasonable.
    - Kristen K.
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Tile Installers in New Baltimore

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