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6 Questions to Ask a Basement Waterproofing Contractor

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What to Expect with Basement Waterproofing

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Inspect Your Basement

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Basement Waterproofing reviews in New Baltimore

  • A
    Foundation Systems of Michigan
    Inspector came out quickly to look at our leaky basement. We were provided with a very thorough explanation of the process. We had LOTS of questions and he answered them completely. Scheduled job for a couple weeks out. Very reasonable pricing. Very professional crew came out, repaired both basement walls, cleaned up & were done with in 2 hours. When I went downstairs to look - you would have never known they even were working down there it was just as clean as when they arrived! We are quite happy with the overall process, starting from the friendly and informative inspection all the way through completion and cleanup. Have already recommended them a couple times!!!
    - Wendie J.
  • A
    WaterBGone Basement Waterproofing
    Delayed response to Angie's list contact and setting up work date. Informative and descriptive quote for how and why repair work would be done. Good price and quality work completed. I would use them again.
    - Matthew M.
  • A
    WaterBGone Basement Waterproofing
    Joe came and suspected a crack in the wall behind the drywall or the leak may be due to rod hole leak. Did a water hose test from outside and found out it was coming because of rod hole. Promptly sent guys working under him and they took care of the issue and also a crack on another wall.
    - Raghavendra N.
  • A
    WaterBGone Basement Waterproofing
    We have enjoyed working with Water B Gone. We obtained 2 other estimates, Water B Gone was extremely thorough in answering all of our questions (and we had a lot) we never felt any pressure to go with their company. We took several months to make our decision and called several times to ask additional questions. Every employee that we came in contact with, was professional and courteous. They were all quick to respond anytime we contacted them. They showed up when they said they would, kept their word on everything they said they would do and did a phenomenal job. I really appreciated the communication throughout the process in keeping us well informed. Joe is very thorough, respectful, knowledgeable, and professional to work with. I would definitely recommend Water B Gone to others and would use hire them again. We have dealt with several unprofessional and careless contractors, Joe was completely different than all of them, Water B Gone is proof that there are still businesses who value keeping their word, offering excellent customer service and quality work that they are proud to stand behind.
    - april o.
  • A
    All-ways Dry LLC
    I'm a Military Retiree, so, besides the work being extremely important, communications is as well. I sent a request for an estimate, and James, one of the owners responded extremely promptly. I told him my issue, sent him a couple photos and he knew exactly what needed to be done. I set up a time with him, he reached out to me about 30 minutes before his arrival to let me know he was on the way. Upon arrival, he was extremely professional and courteous. He walked me through the process of patching rod holes and spent some time showing me what to look for in the future to avoid another leak. I will definitely bring this company back out for all my basement waterproofing needs. Very Cost effective company. Thanks James!!!
    - Edward B.
  • F
    Basement Waterproofing of Michigan
    I went with BWM even though they were almost double because the process sounded really good. They came on the wrong day, then they didn't come on the day we had on the contract. I took a day off for them to show up and they didn't. I called to cancel the contract that day. I tried to get a refund for the deposit and it took 12 days of calling and a trip to the office and a talk with one of the owners. I would not use them for anything.
    - david s.
  • A
    Suburban Basement Waterproofing
    We had Suburban Basement out to give us a quote on fixing cracks in our basement walls so we could finish our basement. Alex came out right away and gave us a great quote! He also told us about the rod holes and gave us a price on filling those. He came out when he said he would and his guys were very professional and got the job done in a timely manor. I realized that a few of the rod holes were covered by a board we had hanging and he had his guy fill them within two days.
    Overall a very stress free experience!
    - Anthony L.
  • A
    SAS Services Inc
    We had the entire exterior of our home waterproofed by SAS.  They did a terrific job on keeping the outside of my home neat and clean during the job and looking pretty much exactly as it did before they started once it was finished.
    They also did some work in our crawlspace which included raising the floor in certain problem areas, adding sister beams and installing a crawlspace access door. 
    The whole SAS crew was very friendly, trustworthy and professional the entire time on the job.  Joe the foreman kept us very informed and updated during the entire process from beginning to end.  When unexpected issues came up during the job we were notified right away. 
    I would highly recommend SAS for any type of construction work you may need.


    - Lisa K.
  • A
    WaterBGone Basement Waterproofing
    My basement wall was leaking and I tried to fix it. It was too much for me to do, so I called Joe at Water 'b'Gone. He came out and looked at the problem and told me my options. He tried to fix it from the inside, but it was too wet. Joe thought that it would best to fix it from the outside. His crew started the outside job on Sat. 1/26/2013 at 8:00am and finished at 11:30am. They did a great job and I'm totally satisfied.
    - ELLIOTT S.
  • A
    WaterBGone Basement Waterproofing
    Had them in for repairs on the basement, there were water and wall buckling problems. Their quote came in well under the others we had come give estimates. Joe sat at my kitchen table and gave us options explained everything about them. We opted for the inside water repair and the installation of 6 support I-beams for the wall buckle. They showed up when they said they would, covered the stair carpet and entry tile, blocked off the stairway entrance so no dust would get upstairs, and started the job. They returned the next day and finished. We couldn't have been more pleased with the results and the professionalism of the crew. I would recommend them to anyone
    - Julius F.
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Waterproofing Contractors in New Baltimore

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