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Plumber reviews in Muskegon

  • A
    All Pro Services of West MI
    It started out really good. There were a few bumps, i.e. workers quit, got hurt, but that is part of the construction business. Overall it was a good process. I am very pleased with what they did. They completely revamped my kitchen, they tore down walls, built up a beam, raised a window, moved my sink from one side of the kitchen. I had to also buy a whole box of siding to fix where they raised the window, so the guy went around my house and replaced all broken or bad siding with what was left. Way above and beyond! I would definitely recommend them. Tim was a great liason. He promptly responded to my texts and he always kept me in the loop!
    - Linda R.
  • A
    Lascko Services
    5 star service. I am very happy with with the service I received yesterday. This isn't my first experience with Lascko and as always very efficient and friendly service prevailed. They had the parts on their truck and fixed it right away. They also gave me very good information on their SSP program so that I can keep up on my furnace and water heater inspections.
    - Mary B.
  • A
    Wahlfield Drilling Co Inc.
    After trying the local town groups and getting nowhere, I went on Angie's List and started there. Within less than a day, I received a message back with questions as to what my problem was. I explained what was going on, sent him the necessary paperwork on my pump, and he was here in two days and fixed the problem. Mike was great at explaining what he was doing, showed me exactly what was wrong (the pump was cracked in two places), fixed the problem, and didn't leave until he knew everything was working correctly. I would highly recommend this company for any other problems I have with my pump. He was professional on all levels and he answered my call for help.
    - Claudia M.
  • F
    A Cap Plumbing Services
    Signed an Annual Service Contract with Jason for $96 back in March of 2018 in order to guarantee availability, priority service and standard rates during off hours and holidays. Standard fare, and I have always had them pay for themselves, times over, with the one inevitable holiday emergency. The week before Labor Day, our water heater died, so I called A Cap that evening, after hours as usual emergencies I've experienced, and I got an answering machine which I could not leave a message on because it's mailbox was full and it hung up on me. So I called their main number, and got another answering machine, and left a message on that one. I had a bad feeling about it after the first call's full mailbox, so I proceeded to call someone else just as backup. Good thing I did too, as Jason/A Cap NEVER returned my call to this moment I am typing this, and I had my water heater fixed by a very professional service provider who responded immediately and had us back in hot water in two days, only because it was still under warranty so had to wait for part from warranty supplier. Today is Sept 5, 2018 and I just called Jason to get my $96 back for the contract he broke, and got an answering machine again, so I left a message stating my concerns and demanded he send me a refund for the $96 by Friday or I'll file a complaint with the State Attorney General. Then I called the second number as well to leave the same message, but he answered the phone, to my surprise, frankly. I told him to return my money as I couldn't believe he left us like that after signing a contract and taking our money, which he responded to by saying, "money back? what money? I've been out of business since last year." Which I responded to by saying, "I signed the contract just this last March (2018)" at which point he hung up on me. So, I'm posting these warnings to people at various places, and filing formal complaints with the State Attorney General, etc. I am grateful I was taken for only $96 and nothing more. Any business with Jason is to be avoided at all costs as he can't be trusted in any of his business dealings. Be warned and advised.
    - M P.
  • F
    A Cap Plumbing Services
    We hired Jason (the owner of A Cap Plumbing) to do the plumbing for a project house that I bought with my daughter. Our first mistake was we financed the $9400.00 project with Jason. The bank paid him in full and from then on, we had nothing but problems and felt like we were held hostage to his ranting and raving and bad behavior. His conduct was totally unprofessional. He was vulgar, couldn't speak a sentence without the F Bomb. Didn't matter who was there. My daughter even told him "Jason, you don't have to be so rude" His comment to her was "You ain't seen Fxxking rude yet. We really felt we couldn't do anything about it, we needed him to finish the job. He did get through the rough in inspection. We had a lot of other work that needed to be done before he could finish up the plumbing so when he left after the rough in inspection he told me to give him a 2 week lead time and he would come back and finish up. We did get almost a month behind schedule , but when I contacted Jason to tell him we were ready for him to finish, he told us it would be 6 weeks before he would finish it. I let him know that was not acceptable and he went off the deep end. I have the texts where he told me he would be there may 12 or 13th but that he would be carrying a gun and if we attacked him verbally or physically he had no problem putting holes in us. WOW!!!! So we decided to fire him and hired someone else to finish up this project. When I texted him and told him that we hired another plumber he texted back "good riddance so Fxxk Off coward *** nasty people with your ugly little ghetto house. " The fact that he has a gun is concerning... as I am not sure of his stability. I would NOT recommend A Cap Plumbing for anything. Tim M USMC ret
    - Timothy M.
  • B
    Andy's Plumbing
    They were out and started on the day I initially called . They understood exactly what I wanted and efficiently performed the task . I would definitely hire them again and recommend Andy's to all in need of plumbing services ...
    - Bruce M.
  • A
    Andy's Plumbing
    Andy came over first thing Monday morning and fixed us up fast! He knows we have a handicapped child plus 2 toddlers in the home so he didn't want us to be without water. Great service and a great guy, we will never use anyone else!
    - Kelly A.
  • A
    Ace Heating & Cooling Co
    Super responsive to our call. Came out same day. I had called our usual plumber and told that they couldn't be there for a week even though our basement was flooding repetitively from the water. We had even paid to be a "preferred" customer at the other plumber. Good value for work provided. Very nice office scheduling staff. Will be changing our plumbing service company. We have used them twice already. Cost reported is for both service calls. Thank you!
    - constance L.
  • A
    Andy's Plumbing
    I called him at 830, he was over by 10! Asked me some very thorough questions & I showed him the basement ceiling. He did some checking in a few spots & told me he was sure he knew the problem. 30min later it was fixed & he was done & on his way!
    - Jenn S.
  • B
    RAPID ROOTER PLUMBING
    , Drainage line clogged and flooded basement AGAIN.  Rapid Rooter had been out in  April 2015 and unclogged the MAIN drainage line @ double the cost of this visit, but included a contract to cover the main line for a year.  Of course, the line that clogged was not under warranty.  I was in the hospital at the time, and a call from my sister at the house to Rapid Rooter was responded to quickly.  The service man cleared the line  and explained the problem.  Upon returning home and going through the paperwork, I found that the 15% discount that I should have received according to the above named contract was not noted on the receipt.  When I called to inquire, I was given the response that the discount was given in the written price.  I responded saying that an invoice/receipt always, in my experience, indicates the full price and then the discount, which obviously this receipt did not indicate.  The account manager responded in a timely basis to my written letter and explained that the service person did not correctly complete the receipt: One column was to indicate the regular price, and the column next to it  was for the "member" price.  The regular price column was not filled in.  This is a poor business practice and caused me wasted time as well as a lot of frustration.  Even though this is a what I consider a minor incident, it shouldn't have happened.  My grades were based on this incident.  One other notable question is why wasn't the second drain line included in the "contract?"  It had been inspected during the first visit.    All in all, I would call Rapid Rooter again.  Hopefully, this is the end of a flooded basement.
    - CHRISTINE C.
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Plumbers in Muskegon

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