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Insulation reviews in Mount Pleasant

  • D
    Rainbow Bath & Shower
    Initially met with Dave on 12/30/13 and ordered a new shower stall.  It is an unusual size, apparently, so a special floor tray needed to be made.  I was told this would take about 3 weeks.  They called 10 days later and reported that the tray they received was cracked and would have to be reordered, delaying the install for another week.  We set up a time for them to come, and the installers arrived on time.  Took all day, they were neat and it looked very nice, but they had ordered the wrong size door (it hit the edge of my tub).  They admitted that the order had been put in initially correctly by Dave, it has just been ordered wrong as it was not a standard size.  Despite this, they did install bumpers and said I could use the shower, just be careful of the door, and they would call me when the correct door arrived.  I waited the 48 hours and began to use the shower.  Immediately I saw that the floor pan was not flush with the glass on the the wall without the door, and sagged in the middle with a gap of about 1/4" that allowed water to leak onto the floor.  Upon my close inspection, i can see that the entire pan bows on that side and water puddles in the shower there also - it is unclear to me why they didn't level the floor prior to the installation.  I called them and they said that "this sometimes happens" and one of the installers would swing back to add more caulking when they brought out the new door.  Another week passed, and the installer came out to install the new door.  Currently the door is now able to open without hitting my tub, which is good, but the seal on the bottom edge of the door on the handle side has a half inch gap where the water can leak out onto the floor.  I called them again, and the installer said "we've noticed that some of the doors are not being manufactured correctly and we've complained about it - does it bother you?"  I said that it does and they are ordering me a new door.  That was three weeks ago and I have yet to hear back from them.

    - MEREDITH G.
  • A
    Foundation Systems of Michigan

    Overall, it went very well.  The start of the process was a bit rocky, since the guy originally scheduled to give us an estimate called at the last minute to say he would come at a different (inconvenient) time.  Since the "new" time didn't work for us, the company apologized and scheduled Joe (a different gentleman) to give us our estimate. He seemed to really know what he was doing and seemed honest and knowledgeable.  We thought his recommendations made sense, and we decided to have the company do the work.  The companyy worked with our schedule well; their workers were prompt and efficient, and the whole job was completed in just two days.  Our basement walls are secure and look much better as well.  We are very happy with the work that was done.
    - Christian R.
  • A
    Mike Boyer
    Mick and his team were excellent. First rate service from start to finish.
    - Rob K.
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Insulation Contractors in Mount Pleasant

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