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Plumber reviews in Mattawan

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  • The dispatcher told me the tech would call with an estimate once he diagnosed the issue, and the range for an hour service call is $195-300 depending on what they find. A friend let the tech in my house. He was almost 2 hours past promised arrival time. He was at my house less than 15 minutes, did NOT call me. I was furious to discover a bill for $195!! Apparently their MINIMUM service call. What a rip off! No one called me, ever. And the nut(s) he "adjusted" still had a slight leak - until I called someone else to fix it. Never use Roto-Rooter again.
    - Jackie F.
  • Excellent. Flawless work and managed to find a Grohe part in a day (which is a line Helmus does not carry). They were shorthanded so the service manager Danny Snyder came out within a business day of my call (nothing was urgently broken). Danny offered me several options for each repair taking into account upcoming remodels, he was ver personable and interested in puzzling out some of the problems I had been noticing. I felt completely comfortable leaving him to finish the job and lock up behind himself.
    - John B.
  • All American came highly recommended by a friend, so we decided to call them to fix it for us. I spoke with Justin, the owner, and he said he was able to come by promptly to fix. He told us he would be there at 2 and showed up 10 minutes early! As a SAHM, I was very comfortable having Justin in my house. He was extremely professional, efficient and was mindful of my sleeping children. We will definitely be calling him again. He will be our plumber/HVAC guy going forward.
    - Rebecca M.
  • Joe called me back the same day I left him a message requesting his service.  He scheduled an appointment for an estimate that same week.  He was punctual, professional and very knowledgeable when he came over .  He gave clear direction on what the job was going to entail and the parts we needed to provide.  He provided a cost estimate that day, I really cannot comment on the price having very little knowledge on the job - it seemed fair.  We scheduled the job two weeks out due to some other commitments he had lined up before mine.  We confirmed via phone the week of the date we agreed on that things were still on schedule.  The day of the service he was in and out before I was out of work.  He sent me a text letting me know he had finished the job and also followed up with a phone call later that evening after I had gotten home and was able to take a look at the bathroom.  It looks fantastic!  We are very, very happy with the work that was done and will definitely use Joe in the future. I would recommend him to friends and family.
    - Molly B.
  • Joe was clean, quiet, and otherwise respectful of the household (the sleeping teenagers didn't awaken).  He was in and out almost before I had a chance to notice!  The new softener has begun working, we can tell.
    - Sandra L.
  • Tommy, Joe and their crew did a bang up job on our bathroom. There was a roughed in sewer line for the toilet and sink, but no shower. They had to jackhammer through the concrete floor to run a sewer pipe to tie into the rest of the plumbing. They also ran copper water lines to the new bathroom. They also installed the shower and shower faucet. Since we have septic, there was a roughed in sump pit that had to have an ejector pump they installed one too. I'm very pleased with their job and professionalism. It was a HUGE job and they did it promptly.
    - Jeanne B.
  • Almost before I knew it, Joe had not only diagnosed the leak but fixed
    it!  I accompanied him as he investigated, and he explained his
    reasoning and discovery clearly and logically.  In this case the source
    was a poorly installed tub spout, and Joe had an exact match in his
    truck.  He installed it and went on his way, barely half an hour after
    he'd arrived!  Throughout, he was courteous, personable, and generous
    with information and advice.
    - Sandra L.
  • We bought a house in Mattawan. We wanted to finish the basement, but needed to have a plumber come out to look at the rough ins and give us a quote to turn the rough ins into a bathroom.   I got this company's name from Angies list and my husband called to set up an appointment for an estimate.  Wayne could come over the same day so my husband and son headed over to the new house to meet him.  When he failed to show up at the scheduled time, my husband called to find out where he was.  It was only then, that he told my husband that he got hung up on a "well job" and had to re-schedule. He didn't bother to call to tell him that he got hung up....Then he told my husband that he would call and re-schedule for the following day....The following day they headed over to the new house "just in case" he just popped over there and they waited.   It's been over a week now since Wayne was supposed to show up at the new house or at least call to schedule an appt to look at the basement. and he hasn't done either.  I would NOT have this person do any work  in my house....he does't seem to be reliable at all.  I don't think this plumbing job was "worth it" to him to do so he blew us off.
    - Jeanne B.
  • I wasn't really happy with them. They advertised a 24 hour service and we were told to provide a credit card up front before they even come out to look at our problem. They said they would have their supervisor to call and tell me which person needed to come out but they wouldn't provide that information until I provided a credit card and then they would send out somebody within a couple of days. So I didn't feel they lived up to their 24 hour service that their ad said they provided. They said it might cost us $1800 and so we got another person to come out an it wasn't the well that was the problem and we got it fixed at a lesser price.
    - Marjorie T.
  • The plumber, Steve Roberts, did an outstanding job. He came on time. His work was very neat. He explained the matters at hand as they arose. At all times he conducted himself very professionally.
    - Tom B.
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Plumbers in Mattawan

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