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Basement Waterproofing reviews in Mattawan

  • A
    Quality Concrete & Masonry LLC
    Very impressed with speed of the job. From initial contact to job completion was 8 days. The crew worked well together and was cautious to not disrupt the rest of the yard around the job site. Very efficient workers. We are very happy with the cost and the results are wonderful.
    - Amy S.
  • A
    EverDRY of Michiana
    I was referred to Everdry by a family member.  My cousin learned about them at a home show.  Everdry stopped the water from coming into their basement which also stopped the mold from growing by removing the source of food (water).  After hearing his feedback and actually seeing the work that was completed, I contacted Everdry for an estimate.  I am so glad I did!  I had no idea what I didn't know about why, how, or even where the water was actually coming in from.  Greg from Everdry started with a few questions for me, and then we walked thru the basement and around the outside of my home.  After doing an initial inspection, Greg spent some time educating me about the history of the company, the benefits of using Everdry, and topped it off with a sketch and detailed explanation of the why, how and where the problems were and how they would fix it.  It was actually overwhelming and as the days passed I came up with a long list of questions.  I am happy to report Greg came back to my home and spent the time I needed to get all of my questions answered, even though some of them were repeat questions that I simply needed better clarity and understanding on.  Greg Lambright not only knows his stuff, but he also communicates it so the average homeowner (non-builder) can understand.  Now let's talk options, who doesn't like options?  After completing the inspection and assessment of the water and mold in my basement he laid out the options.  Not only about different ways to remedy the problem, but also options on how to pay for it.  Depending on your circumstances you may not need the full gambit, but I did.  I have a big and spacious home.  In fact, on multiple occasions throughout the process, different workers commented "wow, the basement just keeps on going".  Thankfully Everdry works with a company that provides financing at reasonable rates.  The application and approval process was quick and easy.  You also don't pay for the work until it is 100% complete and you are 100% completely satisfied.  One other bonus, I was already able to refinance that loan for a lower rate and zero penalty.  It's been two months since my basement was waterproofed by Everdry.  It was March, and we've had plenty of snow and rain since that time.  My basement is still dry.  The sales team, office staff ,and hard-working manual labor crews at Everdry were all great from start to finish.  The scheduling process was easy and they were flexible with the my work schedule.  Everyone was able to answer my, what seemed to be, endless questions.  Most people dread contractors coming into their home.  Not in this case.  Each person was kind and respectful and I looked forward to their arrival.  The post-completion follow up was just as great as the communication during the process.  Though I am truly thrilled with my dry basement, I think the greatest bonus is that their work comes with a lifetime transferable warranty.  My basement is dry, the mold has stopped growing and we are working towards having new living space in our basement!  Not only am I satisfied, but I also have peace of mind.Thank you Everdry!   clc of Kalamazoo
    - Cheryl C.
  • A
    Les Paint & Co.
    I needed to get a few things done in preparation for upcoming city rental inspection. This team of young woman we're prompt and professional. The work was performed in a timely fashion I passed the inspection! I am overall very satisfied and will call them again with any maintenance needed.
    - Jodi K.
  • A
    EverDRY of Michiana
    From estimate to completion ,we were treated with respect and concern for our well being in the process. It took 7 days but Mark and his crew were here every day, on time, and they worked very hard in very hot and humid summer weather. They were also very respectful of our privacy during this time. They removed plants and replaced back in the order they found them with little damage. You’d never know they had been here but I watched them working. Other companies would not replace the plants. For the money- the investment for us was the best choice and we have no regrets nor any moisture at all in our crawl space. Austin spent over 5 hours with us (estimating)testing and writing up a report to present to us showing everything they would do and he answered every question we had. We feel we made the right choice in using Ever Dry . TSH-Mattawan
    - Terri H.
  • A
    Ayers Basement Systems
    Fantastic! Joel Meller and his team member, Tom, did a fabulous job! Great product knowledge and customer service!
    - Virgie A.
  • A
    Foundation Systems of Michigan
    It went very well. The leader of the crew called me everyday to let me know when they would arrive. He also took time to describe the differences between what he was going to do versus what the sales guy pitched. There are always differences. My only complaint was as follows: I specifically asked the sales rep with 15 years experience about how they would work around my ducts that are under the basement floor. He said not a problem. They were a problem for the crew. The helpful and professional crew leader walked me through options and while it did cost a few hundred dollars more I was satisfied. Always have a contingency budget. The B below is specific to the Sales team incident and not the construction crew, who were top notch.
    - Eric T.
  • A
    Ayers Basement Systems
    After a bit of confusion (due to a previous quote from another technician) regarding our deep crawl space, we and Ayers finally made a joint decision on the best system to use. Gage Pederson, the Foreman, did an outstanding job of explaining what they were going to do, kept us totally informed each step of the way, and repeated everything, along with the warranty at the end of the job. We felt free to ask any questions and Gage replied with confidence and quickly. I can’t say enough about this young man’s professionalism. Ayers needs to keep him long term, and putting him in sales earlier than later. He really knows his stuff. He gave us complete confidence that the trenching and encapsulated system will work! Cody Redman and Andy Best were also on the job and did an outstanding job. All three of these guys worked their tails off, not stopping for long. When they left each day, Gage was sure to say what time they would return the next day. They called each day to say they were on their way, and showed up sooner than their expected arrival. It was a real pleasure getting to know each one of them, and they were excellent representatives for the Ayers company. Congrats to a job well done!
    - Barb R.
  • A
    EverDRY of Michiana
    The work that Everdry did on our basement was quick, efficient, and clean. They showed up on time, finished early and cleaned up so well that you couldn't even tell they were here. 4 years later and we are still pleased with how they waterproofed our basement. JW, Dowagiac
    - Jenni W.
  • D
    Great Lakes Waterproofing Co
    Very punctual for estimate and professional. However the basement is still wet and they have absolutely the worse customer service of any company I have worked with. Called in May and they finally came out to see it several weeks later. And finally came out to fix it in August. Still having problems and have called them 3 times and talked to a receptionist (live) each time. Can't get a call back from anyone on when anyone will be here. Their office is horrible and their customer service is pretty poor as well.
    - Kimberly E.
  • A
    Larrabee Construction
    It was a fairly big project. Water had gotten behind the walls in a finished basement room due to various factors--water above in an attached garage, a faulty downspout, and so forth. There was mold in some of the walls, especially in the closet and in a closet in the room next door. The one part that was kind of a pain was the mold remediation, because we had to be out of the house all day, but Allstar and the mold remediation specialist worked with us to keep it to just one day. The workmen were hard-working, humorous, and prompt. At one point we had to revise the job a bit and ask them to tear off the furring strips on those walls to make sure the waterproofing was done behind them, in case there were cracks in the cinder blocks that ran behind the furring strips. Steve (who was overseeing the project) okayed doing that at the quoted price even though the wording in the contract on that point was ambiguous. They sent out a finishing man to do all the extra little items at the end (trim pieces in the closet corners, etc.) according to a list we gave them. And finally, when a leak at the window in the basement room showed up during a rainstorm immediately after the project was done, which may not have been related to the job (the remodeling may have revealed a leak that was quietly going on without our knowledge before) the owner, Dan Tyler, came over himself and diagnosed the outside source of the leak and caulked it for us at no extra charge. We take all our work of this kind to Allstar. They aren't the cheapest contractors in town, but they stand by their work, and as a homeowner, I find that is most important.
    - Lydia M.
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