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Swick Home Services

Founded 1977 • Angie's List since April 2012

B Rated | 20 Reviews

Description

Locally owned and operated since 1977, we invest heavily in employee training - no subcontractors. We guarantee our workmanship for life - or as long as you own the home. We offer true 24/7 service. You will always speak with a live person if you call with an emergency. Up-front pricing means no surprises, just honesty. There are absolutely no hidden charges. Financing is available....

Verified Reviews

A few reviews for this pro…

A

RATED

01/29/2018

I called Swicks. They got right on it. Finished up what the original installer didn't do, diagnosed other problems, and fixed them. Very prompt service, very friendly and personable guys. They're not cheap, but better than the first guy. And what plumber--other than yourself or your brother-in-law--is a bargain. We'll keep using them til they let us down, which doesn't seem likely.

DESCRIPTION OF WORK
We have a boiler-fed hot-water in-floor heating system with many zones. We had problems with actuators. Then with thermostats. I called the guy who installed this very complex hi-tech system some ten years earlier. He came three times, ordered parts, installed parts, ordered more parts, charged a lot of money, then announced he was quitting the business (before installing the latest round of parts). I asked who he'd recommend: Swicks.

CATEGORY heating & air conditioning/hvac,plumbing,water heater repair

F

RATED

06/20/2017

Absolutely awful service which ultimately led to me having to waste hours of my time filing complaints against them. I had heard awful things about them in the past and they were sent here by Homeserve which is a heating system insurance for repairs that I have through Semco. Were out at my house numerous times because their 'master techinicians' could not figure out what was wrong with my furnace...

DESCRIPTION OF WORK
My furnace would function normally most of the time, but would randomly shut down and flash a code and would not provide heat again until I reset it.

CATEGORY heating & air conditioning/hvac,plumbing

A

RATED

01/16/2017

Great service and tech was very polite

DESCRIPTION OF WORK
New hot water heater

CATEGORY plumbing,water heater repair

F

RATED

08/31/2015

Never, Never call them. And never except any kind of estimate or bid. because that is exactly what the charge will be. and you can not get a bill of time and materials that were used. And they did tell me that it was 2,700 but when they only worked 10 hours you don't expect a bill that high. I just thought it was an estimate.

DESCRIPTION OF WORK
Replaced a water line.

CATEGORY plumbing

SERVICE PROVIDER RESPONSE

[member name removed], I have looked at your project and understand that you have been in contact with our Service Manager Willard to work on a solution. I see that he was able to reduce your charges and that you were happy and satisfied with that result. Our estimating and billing practices are never meant to confuse customers or hide anything. Quite a bit goes in to creating a price for a larger...
F

RATED

07/28/2015

It was a horrible experience. We went without hot water for four days. They charged us 1000.00 to In stall a gas valve. They left and there are wires hanging out because he never put the hot water tank back Together. I would never allow Swick into my home again. Poor service and the service manager Adam was horribly Rude!

DESCRIPTION OF WORK
Replaced a gas valve on a hot water tank!

CATEGORY plumbing,water heater repair

SERVICE PROVIDER RESPONSE

Dear [Member Name Removed], I am so sorry that your experience with us felt less than professional. It is always a stressful situation to not have hot water for more than a short amount of time. Calling for service on a weekend is also never fun. I have reviewed your work order and see that you are actually a Home Serve USA customer through your Natural gas provider Semco. We in turn are a service...

Services Offered

Heating and cooling system installation, furnace and duct cleaning & maintenance. Bathroom and Kitchen remodeling, generators and electrical services.

Services Not Offered

We do not resurface or re-line bathtubs

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Emergency Service
Yes
Warranties
Ask for details