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Generator Repair reviews in Lowell

Real People ~ Real Reviews ~ Real Results

  • After installing a part it still would not work. Steve was very fair about pricing to replace my old generator. And the replacement went without a hitch. He even took care of calling a plumber to re-fit the gas line which was included in the price.
    - Marilynn B.
  • They replaced the voltage regulator, ran some tests and felt the problem was more serious than the voltage regulator. The technician explained to us in order to determine the actual problem it could involve additional labor which could add up quickly and since the generator was 10 years old we might want to consider whether or not we wanted to invest money into more repairs or consider replacing the generator. We decided to get a quote from Vander Hyde for a new generator. While waiting for the quote for a new generator from Vander Hyde we decided to get a second opinion. We called Michigan Critical Power (MCP) and they came out to have a look. MCP wanted to start the diagnosis from scratch by checking the voltage regulator. Vander Hyde did not re-install the original voltage regulator. I contacted Vander Hyde and explained I was getting a second opinion and needed the original voltage regulator. They said I could come and get it if I wanted it. After the original voltage regulator was installed by MCP they determined the regulator was in fact bad. MCP installed a new voltage regulator, ran a few checks, made a couple adjustments and determined the generator was good to go. I have since ran the generator for two partial weekends to ensure satisfactory operation with no problems. It appears the second opinion saved me a lot of money.

    - Daniel S.
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    - Linda d.
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Generator Services in Lowell

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