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Auto Repair reviews in Livonia

  • A
    Griffin's Neighborhood Auto Clinic
    I seldom give an excellent rating. The repair was good and the price was reasonable but I expected that. What earns the rating is the attitude and integrity they displayed. The repair was delayed due to problems getting the "dealer only" parts. Griffin���s was extremely apologetic for the delay even though is was not under their control. This was a trans issue. In the past I wonder if I have paid for a new or rebuilt trans for what may have been a repairable problem. Griffins opted for the repair vs the replace fix for what I think is about 10 to 15 percent of the price to replace the trans.
    - Thomas L.
  • A
    CERTIFIED AUTO CARE
    I went here back in August and they recharged my cars ac so it was blowing cold air again. If i need anything else i will be bringing my car back here for sure. Tim, in the office was pleasure to speak to and deal with.
    - Gabriel W.
  • A
    MC's Transmission
    We took in my husband's car because he was having transmission problems. They said it would be done at noon. At noon we got a call, they found a rusty chain, took care of it and his car was ready. When we asked about the cost they said no charge!!! Excellent professionals, honest people.
    - Daena G.
  • A
    Griffin's Neighborhood Auto Clinic
    I had a coupon for an inspection, so they made me aware of some things that needed to be done. It was a good price. They were very professional and down to earth. They didn't try to up-sell me on anything. They made me aware of things that didn't have to be done that minute. I was happy. There was no bulls***.
    - Mary Anne B.
  • A
    Matthews Hargreaves Chevrolet
    We bought a new car and have been taking it back to the deal while it's under warranty to have service done. Once we're out of our warranty period, we'll take it someplace else. It doesn't need much since it's new. With the warranty I would say it was $32,000 out the door. I have never-ever had an experience like that. The price was really good. They negotiated well on the price, but best of all, when they told me something, they stuck with what they said. They didn't feed me a line. I was dealing with another dealership and they would say one thing and I would call them and he would run me around and keep jacking me around and I got really fed up. They beat the price that I was getting and I was getting a discounted price because of where I worked and stuff like that. I just felt like I was important to them. The guys would try to sell me a car that was someplace on the lot or someplace else. If I'm going to spend $32,000 for a car, I want the trim I want, the color I want. I wanted dealt. It was basically 3 or 4 hours to complete the sale, but I had to come back once the car was finally delivered to the dealership and pick it up. When we're negotiating with them, they were doing financing and I had another alternate financier and they negotiated the financing down for me as well, so the finance charge was lower than originally anticipated.
    - Thomas L.
  • A
    SNETHKAMP CHRYSLER JEEP
    The radiator was more expensive than I wanted it to be. They usually get my car done the same day. Worst case scenario, I get a rental for one day and pick it up the next morning or after work the next day. I don't think they've like kept my car for days. They turn it over pretty fast. So I've never had a complaint about how fast they've got my car repaired.
    - Nik H.
  • A
    SNETHKAMP CHRYSLER JEEP
    They have been consistently good. I always go to the same mechanic. They have kept my car running. My car runs extremely well. I don't think I can say anything more praise-worthy. It's an old car. It's eleven years old.
    - Nik H.
  • A
    SNETHKAMP CHRYSLER JEEP
    It's holding up. The car is driving. I would say what they did well is probably the recommendation for such an expensive job. They recommended the work even though I didn't wanna hear it. I think they did a good job of saying, you know, "If you want to drive this car another year and a half or two, this is the recommendation." I don't how to put that in other words.
    - Nik H.
  • A
    BILL BROWN FORD
    I keep going back because of the price for what you get and the whole service is professional. No surprises. It typically takes 1 hour to get our service done. The offer car rental also while waiting.
    - Mary G.
  • C
    Southfield Dodge Chrysler Jeep Ram
    I think the questions are kind of hard to determine. Because you know usually when you buy a car you usually walk out feeling like you got jipped. For punctuality if you have an appointment but if you walk it it's different. All of my cars have come from here over the last 15 years. I think it was free.
    - Olivia G.
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Auto Repair Shops in Livonia

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