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Upholstery Cleaning reviews in Linden

  • B
    Modernistic
    The worker arrived on time and was punctual. He did not pretreat the carpet or furniture. He cleaned the carpets and they turned out just okay. My complaint is the poor job on the furniture. He told he before he started he couldn't get the spots off of the couch and loveseat. He said that type of chair holds on to the dirt. I was surprised because I have been able to clean them without any problem. He worked on the furniture for quite some time. When he finished he said he thought they turned out fine. It looked like he hadn't done anything. I don't know why I paid so much money for my furniture to look so bad. After he left, I used my furniture cleaner and scrubbed the foot rest. I was able to get all of the dirt off. My cleaning rag was filthy. I am very disappointed.  I wrote to them on that day on their feedback page to complain about the service. I did not hear back. About a week later, I called to talk to someone regarding the poor service. The person answering the phone was very nice and apologetic. She said a manager would call me back right away. I never received a call. After two attempts to clear this up, I think they deserve this negative review.

    UPDATE:  I am revising my review because Modernistic Cleaning contacted me and apologized for the poor work quality. They do not accept poor quality in their business. Therefore, they refunded my money for the upholstery cleaning. That is a good business who will stand behind the quality of their work. I improved their rating to reflect this.
    - Kristin P.
  • A
    Carpet Restore & More
    He showed up on time, Cleaned the carpets, loveseat and couch. He did an excellent job. Different cleaning system from steam, carpets were dry in a couple hours. All completeded in 3 hours. I would hire him again
    - James W.
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Upholstery Cleaners in Linden

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