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Drywall reviews in Lapeer

  • F
    Valley Drywall
    We contacted Rick Hardin through a recommendation. Rick came to the house, measured, and said he would call us with a quote. Rick was very pleasant and down to earth. Rick called us several days later with an estimate. Since his recommendation and price were both good, we committed to hiring him, and made an appointment to meet at the job site. When we met, Norm Hardin (his father) was with him. At this time, Norm re-measured the entire house (?) and demanded that several items be prepped for them to start work: that the insulation be stapled to the inside of the studs (we had done the work ourselves), and a special ceiling be installed in the attic. We had a contract prepared for them to sign, and we had "Rick Hardin" as the contractor, and it stipulated that he was insured. Rick signed and we were ready to start. What was not revealed to us is that we actually hired Valley Drywall, and Norm is the owner. After we hired him, Rick started driving a Valley Drywall truck, pulling a Valley Drywall trailer, and using equipment stamped Valley Drywall. This is important because we had several problems with the job, and we now had to deal with Norm (nickname Corky), and he was rude, domineering and even threatening at times. Our contract specified that each board would be screwed down the center; when we noticed that this wasn't done, we called Rick. Norm called us back and said, "I don't do it like that, and if you don't like it, I'll quit." We knew that we wouldn't be able to find a contractor that would finish another contractor's job, and since our contract said he would guarantee the work, we reluctantly continued. Our contract said "paint ready," but they told us we needed to prep for paint. Our contract said green board in the bathrooms, but they installed regular drywall. Our contract said they would receive final payment after primer was on, but they called us and called us for payment (we promised within 30 days but they still kept calling.) Then we found wavy drywall in basement, almost all of the kitchen outlets covered up, and several light boxes covered up. They returned to correct some of the issues, and when we expressed our displeasure, Norm loudly berated us. He was so obnoxious that finally my husband blew up and said he wasn't going to pay for the job until it was complete. I took my husband aside and said that we weren't going to get satifaction from this rude contractor, and that I would see if they would take a lesser amount to walk away, and we would forget about the warranty. (I felt that they wouldn't return anyway without a fight so a warranty was worthless.) So after some negotiation, they accepted $1200 less, I wrote "final payment" on the check, they cashed the check, and we were done. We thought.... Guess who took us to court? We bumped it from small claims to circuit court and hired a lawyer. Norm came to court with an "Aw shucks, judge, I'm just a small businessman who is getting ripped off by the big bad homeowners!" First he tried to say that we hired Rick, not Valley Drywall. Then he changed his tune and said that we were the ones who were threatening him. When asked if he accepted and cashed the check knowing that it was a final payment, he said yes. And he admitted that he signed a lien release, but he insisted it was "just a formality for the bank." The judge verbally agreed that final payment should mean that they had accepted a full amount, but he really felt sorry for Norm (he actually told our lawyer this!), and awarded him the $1200. We paid $5000 in lawyers fees because we felt it was the "principle of the matter." After he was awarded payment, he sent us a card in the mail, "I told you so." Insult to injury! Save yourself a headache!
    - Theresa K.
  • A
    Great Lakes 1-800 Painting LLC
    great lots of cutting in for paint, did great job on lots of drywall repair
    - steve t.
  • A
    Great Lakes 1-800 Painting LLC
    - Michele F.
  • A
    Multi Construction Services
    They showed up when promised, completed the work in time frame set up, & Justins customer service was excellent.
    - Don O.
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Drywall Contractors in Lapeer

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